Hotel Landmar Playa La Arena
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Calle Lajial, 4, 38683 Puerto de Santiago, Tenerife Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Full view
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Pool & Beach (583)
Dining (188)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
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Updated 16/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 16/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#1 of 8 hotels in Puerto de Santiago
Location
Cleanliness
Service
Value
Travellers' Choice
Hotel Landmar Playa La Arena is only a few metres away from the well-known beach of exotic, black, volcanic sand, Playa La Arena, in Puerto Santiago, just a couple of kilometres from the dramatic Los Gigantes cliffs and only forty from Tenerife South Airport. This hotel offers all the necessary comforts so you can spend your holidays in an all-inclusive environment, enjoy exquisite cuisine and a privileged natural setting thanks to the benefits of the sunniest area anywhere on Tenerife. The hotel has four restaurants, four bars, four swimming-pools, one of which has a children's slide and also a complete programme of entertainment for children and adults which will make a stay here an unforgettable experience. The Platinum Club represents the most exclusive commitment of Hotel Landmar Playa la Arena, with its personalized service for adults (over sixteen years), with access to exclusive areas which will make you enjoy your stay even more: an Infinity Pool with a Snack Bar, VIP lounge, with newspapers from many different countries and a selection of drinks and snacks, and further advantages which make this premium service complete: pillow menu, personalized check-in, etc.
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Full view
Property amenities
Paid private parking on-site
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Archery
Babysitting
Wifi
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Heated pool
Yoga classes
Fitness classes
Coffee shop
Restaurant
Breakfast buffet
Kid-friendly buffet
Outdoor dining area
Snack bar
Wine / champagne
Vending machine
Poolside bar
Boating
Mini golf
Snorkelling
Tennis court
Darts
Entertainment staff
Evening entertainment
Table tennis
Tennis court offsite
Waterslide
Children's playground
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Highchairs available
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Facial treatments
Salon
Baggage storage
Convenience store
Currency exchange
Gift shop
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
24-hour front desk
Laundry service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Safe
Cable / satellite TV
Flatscreen TV
Bidet
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Clothes rack
Private bathrooms
Tile / marble floor
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
City view
Landmark view
Pool view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Bay View
Languages Spoken
English, French, Spanish, German and 1 more
Location
Full view
83Good for walkers
Grade: 83 out of 100
42Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
Contact
Calle Lajial, 4, 38683 Puerto de Santiago, Tenerife Spain
Name/address in local language
Getting there
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6,576Reviews1,455Q+A100Room tips
Reviews
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Popular mentions
We paid for the Platinum club members package. Very friendly staff. Love the pool area,the lady working down there was excellent. The food in the main restaurant was ok at breakfast time and a mixed bag at dinner time. Some very odd combinations. As a club member you can use the ala carte restaurant 3 nights per week, great food and service. Our room overlooked the pool and out to sea,the bed was quite comfortable and the room had everything we needed. The only thing we don't like and the only reason we won't return was the Non platinum Club Members using Platinum amenities. Every day at the pool, restaurants and bar, staff trying to remove blue badge guests. We thought it was fun at the start but we felt so,so sorry for the staff. And the icing on the cake two homeless men in the pool. The smell was so bad, that was the end of us using the pool. Told 6 members of staff and not one seemed shocked.…
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Date of stay: February 2020Trip type: Travelled as a couple
2 Helpful votes
Helpful
Response from 204chemah, Landmar Hotels at Hotel Landmar Playa La Arena
Responded 5 May 2020
Dear P7816ALclairel, Thank you for telling all TripAdvisor users about your great holiday in our hotel Landmar Playa la Arena. We cannot thank you enough for your positive evaluation about your recent experience with us; it really makes us happy to acknowledge that another guest was satisfied with our service. On the other hand, we greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates. From the other side, we regret reading about the difficulties you experienced. Please rest assured we have taken a note in order to improve our services and to avoid the same situations. We are looking forward to seeing you in the future. Kind Regards.
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Stayed here from 6th March for 1 week, just before the lockdown. Arrived lady on reception was rude ignored us. The man who delt with us was great, checked in went to room on 4th floor, reception on 3rd floor so not to far away. Pool was great one was cold one was warmish, loads hhof sunbeds available whatever time of day. Food always went early, was great could'nt complain. Hotel stunning inside, drinks okay, self service. Would go again, no complaints, a few shops outside went to the Indian amazing & the pub at the end was really good.
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Date of stay: March 2020Trip type: Travelled as a couple
1 Helpful vote
Helpful
Response from 204chemah, Landmar Hotels at Hotel Landmar Playa La Arena
Responded 5 May 2020
Dear P7816ALclairel, Thank you for telling all TripAdvisor users about your great holiday in our hotel Landmar Playa la Arena. We cannot thank you enough for your positive evaluation about your recent experience with us; it really makes us happy to acknowledge that another guest was satisfied with our service. On the other hand, we greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates. We are looking forward to seeing you in the future. Kind Regards.
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Hotel has bad maintenance while we checked in 2 guests complained regarding issues at the bathroom, one said it flooded the other one said it stink. Food at the restaurant has medium quality. During our stay we could not feel good will for best service. We park at the indoor parking but we had problem to get out while checking out because no one answered the bell. I would rate this hotel as 3 stars.
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Date of stay: February 2020
Value
Location
Service
Room Tip: This hotel is good for families with children (all included).
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3 Helpful votes
Helpful
Response from 204chemah, Landmar Hotels at Hotel Landmar Playa La Arena
Responded 5 May 2020
Dear giora53, Thank you for choosing Hotel Landmar Playa La Arena for your recent holiday to Tenerife and for taking the time to write your review about it. We are extremely sorry to read that you were not happy with specific aspects as our aim is to to provide an excellent holiday experience our guests and our team works very hard for that. On the other hand, as a business we utilize feedback to ensure that our products and services are being improved and enhanced to reflect the needs of our customers. With regards to your remarks about the maintenance, we are very sorry to know about the difficulties you experienced. Our reception staff and the guest experience team are available at destination to assist our guests if reported shortcomings and to take timely remedial actions. While every hotel may experience occasional incidents, we would like to apologize for the maintenance issues in the rooms and assure you that they do not represent the high-quality standards of our facilities and are not in line with our philosophy. While we trust that the rest of facilities and services were to your liking, we hope that we will have the chance to welcome you back once again in future and demonstrate to you our familiar high level of hospitality and quality standards. Kind regards,
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This is just a short note of support and appreciation to the management and staff of the Hotel Landmark at Playa de la Arena where we were staying from the 13th March 2020, until the final closedown, when the last few remaining tourists were flown back to our own country, even if not to our own airports. When we first arrived we were told that the beaches were closed and all day trips had been cancelled, then the next day we were told that the hotel had to exercise a lockdown, but this was not properly enforced. Then the next day, Monday, this was enforced with the pool area being closed, all entertainment and bars closed, and we were ordered to stay in our rooms, or at least not to congregate in groups. This was when the staff of the hotel really showed their worth! The dining room was still open for all meals, and the length of time was slightly extended, and while we were in the dining room for lunch and dinner, all drinks were available, and after few days the staff brought the spirits bottles in from the closed bars, so we could really enjoy our meal times, even as our numbers were getting progressively smaller. Even away from meal times there was a deserted bar and coffee bar where we could help ourselves to any extra drinks. At all times the staff were an unbelievable example of the spirit of the hotel chain, even though they had their own worries about what would be happening to their employment after we all left. And by the time we left on Sunday 22nd March, and our numbers were down to little over a dozen, the staff were still very concerned about us, and our journeys home. I wish them all the very best, and hope to be able to see them again when life starts to return to normal.…
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Date of stay: March 2020
Location
Service
Sleep Quality
Room Tip: We were given an excellent room with a full sea view and a side pool view
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3 Helpful votes
Helpful
Response from 204chemah, Landmar Hotels at Hotel Landmar Playa La Arena
Responded 5 May 2020
Dear Inspire624999, We would like to express our sincerest gratitude for having chosen our hotel Landmar Playa la Arena. We cannot thank you enough for your positive evaluation about your recent experience with us. We highly appreciate your compliments towards our staff. They were making the biggest effort in your wellbeing and we will congratulate them all for their contribution in your holiday. We sincerely hope you and your family are well despite the circumstances we all face. For us it was a huge pleasure to have you as our guests and we are looking forward to your next visit to give you a warm welcome again. Kind Regards,
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Just returned from a ten night break, my second visit to this hotel. Just as last year a very pleasant stay in this Quality Hotel. Having read some comments about standards of catering since change of ownership I can say that the quality and choice of food was better. Remarks regarding unhelpful staff and lack of during meal times are unfounded. It is a beautiful hotel. Would not upgrade to adult package as didn’t seem value for money and most of the elite few looked like they were in self isolation or a leper colony! Only gripe again..... single beds pushed together on wheels. Attempts to have a romantic morning were reminiscent of the film Titanic.....” Come Back Jack as she scooted across the room. Top tip.... turn the caster wheels sideways and put the brakes on! Aside, lovely hotel excellent rooms, great entertainment. Fully Recomended.…
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Date of stay: March 2020Trip type: Travelled as a couple
7 Helpful votes
Helpful
Response from 204chemah, Landmar Hotels at Hotel Landmar Playa La Arena
Responded 5 May 2020
Dear barryk96, We would like to express our sincerest gratitude for having chosen our hotel Landmar Playa la Arena. We cannot thank you enough for your positive evaluation about your recent experience with us. We are more than glad to know that you are satisfied with the services delivered by our staff, it really makes us happy to read that another guest was enjoyed his stay with us. Positive feedback from satisfied guests is our greatest reward – thank you. On the other hand, we greatly appreciate your comments on the quality and variety of our main buffet and the different thematic that you can find on it. Our team of expert chefs are very happy to be reading this because they work daily hard for satisfy all our guest's palates. We also would like to thank you for putting our attention to the difficulties you experienced in your room. We have made a note of your concerns in order to improve our services and avoid the Titanic remakes. We hope to have the opportunity to welcome you back during your next visit to Tenerife and we are determined to exceed your expectations once again. Kind Regards,
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PRICE RANGE
US$131 - US$275 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
be live playa la arena hotel puerto de santiago, spring hotel santiago del teide
FORMERLY KNOWN AS
Be Live Experience Playa La Arena
LOCATION
SpainCanary IslandsTenerifePuerto de Santiago
NUMBER OF ROOMS
432
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Claim Your Listing Frequently Asked Questions about Hotel Landmar Playa La Arena
Which popular attractions are close to Hotel Landmar Playa La Arena?
Nearby attractions include Playa de la Arena (0.08 km) and Highland Paddy 2 - Playa De La Arena (0.2 km).
What are some of the property amenities at Hotel Landmar Playa La Arena?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Landmar Playa La Arena?
Top room amenities include air conditioning, a flat screen TV, and a bidet.
What food & drink options are available at Hotel Landmar Playa La Arena?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hotel Landmar Playa La Arena?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Hotel Landmar Playa La Arena?
Conveniently located restaurants include Night And Day, Bombay Babu Playa La Arena, and Bar Pizzeria El Gourmet.
Are there opportunities to exercise at Hotel Landmar Playa La Arena?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Hotel Landmar Playa La Arena have an airport shuttle?
Yes, Hotel Landmar Playa La Arena offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hotel Landmar Playa La Arena offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Landmar Playa La Arena?
The staff speaks multiple languages, including English, Spanish, French, German, and Polish.
Does Hotel Landmar Playa La Arena have any great views?
Yes, guests often enjoy the city view available here.