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Hesperia Lanzarote

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4,060 Reviews from our TripAdvisor Community

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Showing 2,382: English reviews
Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed yesterday NEW via mobile

This place could be amazing, from the reception looking outside it looks beautiful, the grounds all tropical and the lower bar looks very exotic. The views are beautiful too, having the marina on your doorstep enhances this place. However the furniture is looking a bit tired and needs replacing, the upper pool bar is a terrible that definitely needs a... More 

Helpful?
Thank Ebee3
Exeter, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW

We thoroughly enjoyed our winter break at this hotel. We had a lovely room with both sea and swimming pool views. My mother was in a wheel chair and we had a room to accommodate this with plenty of space and a bathroom adapted for the disabled. The staff were really friendly and helpful, always asking if we needed anything.... More 

Helpful?
1 Thank mikeandcally
Newbridge, Ireland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW via mobile

After reading other reviews I was disappointed with our stay the food was not very good the room was tired looking not all but some of the staff had really bad attitude we went all inclusive definitely would not recommend this because you can get amazing food at the marina which was very reasonable and as for drinks you could... More 

Helpful?
1 Thank jj19762508
Churt
Level Contributor
145 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed 5 days ago NEW

Its been 26 years since I last visited Lanzarote and it had changed significantly too. Good news is that it is still quite small and no high rise. Easy to get to the various sights and places of interest and this hotel is well located for that. There is a cliff path that takes you to Puerto del Carmen by... More 

Helpful?
Thank ChurtSunseeker
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 days ago NEW

My wife and I stayed there for one week during late November 2016 and had a great time. The hotel was ideal for us with large open spaces and a number of pools to relax in. Our sea-view room was large and airy with a very comfortable bed. The on-site La Caleta restaurant has a really good a la carte... More 

Helpful?
2 Thank Anthony D
Woking, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 days ago NEW

Room 461 was large enough with all the facilities we needed with easy access to all parts of the hotel and to the cliff path to the marina and open countryside for walking and car parking We had numerous examples in the 11 days we stayed where the staff were helpful and friendly

Helpful?
1 Thank Don S
Kent, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

We got back a couple of days ago from this hotel. On arriving we were told our room was not ready so had to wait two hours until 3pm. I found this a bit strange as there are over 600 rooms and it was not that busy. When you have been travelling since 4am all you want to do is... More 

Helpful?
1 Thank jokent53
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

Stayed here in early November as a couple for some winter sun, upon arrival we were treated very well by the concierge who offered us complimentary Cava or orange juice as we preferred as we waited for check in. At check in we were offered an up-sell of a suite, we weren't put under too much pressures and allowed to... More 

Helpful?
2 Thank Alex J
Miramar, Florida
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago

If you need WiFi look someplace else. After finding out that I could not connect to the Internet from my room I was given the "Pro" access which normally costs 5 euros for free. My download speed never got above 0.95 mbps and the upload 0.25 mbps. Just for comparison I have more than 100 mbps at home in the... More 

Review collected in partnership with NH Hotels

Helpful?
Thank Tonybola
Pablo_Rey_Rodriguez, Director General at Hesperia Lanzarote, responded to this review

Dear Tonybola, Thank you for putting your observation regarding the Wi-fi Connection here at the Hesperia Lanzarote Hotel 5*. I am glad to inform you that we are already working on fixing and improving said connection in order to meet our guests' expectations. I hope you enjoyed your stay with us and I hope you have spent some quality time... More 

Nottingham
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 week ago

The hotel appears impressive and so could be with a revamp. On arriving our first impression was the Chaos at checkin, the staff at reception were not the efficient i have ever seen. Although the porter Kote was very helpful and happy. The location is fantastic and the waiting staff at the restaurant, bars and pool were great. The hotel... More 

Helpful?
Thank coz500

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Hesperia Lanzarote is located on the easternmost island of the Canary archipelago – offering guests a tropical respite from the stresses of everyday life. ... more   less 

Additional Information about Hesperia Lanzarote

Address: Urb. Cortijo Viejo, C/Hesperia, 1, 35570 Puerto Calero, Lanzarote, Spain
Region: Spain > Canary Islands > Lanzarote > Puerto Calero
Price Range: €94 - €280 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hesperia Lanzarote 5*
Number of rooms: 335
Reservation Options:
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Also Known As:
Hesperia Lanzarote Puerto Calero
Hotel Hesperia Lanzarote
Hesperia Hotel Lanzarote
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Questions & Answers

Here's what travellers have asked, with answers from Hesperia Lanzarote staff and other travellers.
268 questions
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Basingstoke, United Kingdom

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Questions? Get answers from Hesperia Lanzarote staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in room 616 with views of the sea and pool.”
 of 5 bubbles mikeandcally, 29 Nov 2016 | Read review
“Sea views would be good.”
 of 5 bubbles ChurtSunseeker, 28 Nov 2016 | Read review
“Ask for one with a sea-view”
 of 5 bubbles anthonydC9238BB, 27 Nov 2016 | Read review
“Room 461 quiet, reasonable view and good access to things we required”
 of 5 bubbles 922dons, 27 Nov 2016 | Read review
“Our room 0203 had wonderful view of the car park but it was very quiet.The balcony had sun all day and was pleasant to sit on.”
 of 5 bubbles lindybelle, 25 Nov 2016 | Read review
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