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Hesperia Lanzarote

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4,368 Reviews from our TripAdvisor Community

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Showing 2,552: English reviews
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Reviewed yesterday NEWvia mobile

i had an awesome time here with my mum and sister. a special mention for the following special people at the hotel who were fab: Dolores and Agneskia in the spa. every time we visited, you made us feel like royalty. thanks so much. Hose and Pablo in reception/concierge- thanks for sorting any problems and letting me play the piano...

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3Thank Lucy M
Greater Manchester, United Kingdom
Reviewed yesterday NEW

One of the best Resorts I have ever stayed. All the staff very attentive and friendly, amazing facilities, big room, relaxing setting. Special mention to the concierge Marco, he made our stay a perfect one. I would certainly come back

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3Thank ronsonny
Reviewed yesterday NEW

Well designed 5* hotel, really enjoyed my week long stay here. Got a really nice corner room (no.556) with good views of both hotel and beach/sea. Hotel has 3 nice restaurants and 3 bars. Breakfast buffet was inclusive and had really nice range of food including all the healthy options. Staff at concierge especially Anabel was exceptionally helpful, energetic, knowledgable...

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Thank Chetan P
Reviewed 2 days ago NEW

We have just returned from a week's stay at the Hesperia and overall we had a nice time. The location is 10 minutes from the marina and we had a nice room (425), which was clean and a great location in the hotel. The hotel is BIG which we're not normally fans of but it didn't seem to be a...

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Thank Cheify1961
scotland
Reviewed 4 days ago NEWvia mobile

This 5 star hotel is situated a 10 minute stroll from puerto colero marina & restaurants. On arrival we were greeted by very friendly & smiley staff & a glass of cava. We were taken to our room which was 329. Nice room but on going out on to the small balcony there was a droning noise that was constant,it...

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5Thank livvys4us
Pablo_Rey_Rodriguez, Director General at Hesperia Lanzarote, responded to this review

Dear Livvys4us, Please let me first thank you for taking your time in writing your opinion regarding your stay in the Hesperia Lanzarote Hotel 5*. I am glad you had the chance to experience a relaxing and enjoyable stay with us, and I hope the few issues you mentioned through your review did not affect too much your days here....

Yorkshire
Reviewed 5 days ago NEW

Location The hotel is located on the edge of Puerto Calero. It is about a 10 minute walk along the seafront promenade from the hotel to the marina and village. Reception Check in and check out was a little on the slow side, primarily due to the limited number of staff on duty and what seemed to the extensive paperwork...

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5Thank EnochOllier
Pablo_Rey_Rodriguez, Director General at Hesperia Lanzarote, responded to this review

Dear EnochOllier, Thank you for taking some moments of your time to share such a detailed and positive review. We appreciate your comments to speed up the process of arrival and departure. It's always tricky to manage peak times but we try to staff according to occupancy rates and expected levels of arrivals and departures. I'll pass on your comments...

London, United Kingdom
Reviewed 6 days ago NEW

Well were do i start? This hotel is extreemly large some 300+ rooms so that needs to be taken into account when reading our review below The entrance and reception area is massive and probably the same size as the Royal Albert Hall. The hotel grounds are lovely and the pool areas are kept clean and tidy. we stayed will...

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3Thank joeh007
Pablo_Rey_Rodriguez, Director General at Hesperia Lanzarote, responded to this review

Dear joeh007, Thank you for taking some moments of your time to review your stay and for your kind words regarding the hotel’s lobby, grounds, pools and breakfast. I would just like to clarify a couple of points mentioned. For breakfast, we usually offer our main dining room that has a considerable capacity. According to occupancy levels, we set-up an...

London, United Kingdom
Reviewed 1 week ago

My wife and I spent a week all-inclusive at the Hesperia Lanzarote as our first holiday in 20 years without any of our children. Booked independently through Booking.com and Easyjet, we went for the first week of March as this meant there wouldn't be any (many) other children at the hotel because it was school term time. There were a...

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5Thank s7eve_k
Pablo_Rey_Rodriguez, Director General at Hesperia Lanzarote, responded to this review

Dear Steve and Amanda, I'd like to thank you for taking some moments of your time to write such a detailed and positive review on your child-free break at the Hesperia Lanzarote 5*. I'd like to take the oportunity to apologise for the inconvenience of having to change rooms during your holiday. Our Front Desk team liased with the Technical...

Dublin, Ireland
Reviewed 1 week ago

Spent a week here in March. From arrival customer service was very helpful and friendly - Cesar and Joel at reception particularly helpful. Room was first class and spacious with excellent view of sea/harbor although we hadn't booked sea view. Cleaned daily. All staff very friendly throughout the stay. Breakfast very good. We ate dinner l restaurants rather than the...

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1Thank HSE152
Pablo_Rey_Rodriguez, Director General at Hesperia Lanzarote, responded to this review

Dear HSE152, Thank you for your lovely review of your experience with us in the Hesperia Lanzarote Hotel 5*. I am glad the room has been to your liking, as well as Joel, César and our staff has been wonderful to make sure your stay was perfect. I appreciate the fact that the buffet breakfast served in our main restaurant...

Storrington, United Kingdom
Reviewed 1 week ago

Having just returned from a week half-board, don't believe the negative reviews about this hotel given by some guests. As seasoned international travellers, this is one of the best hotels we have stayed in. Every aspect is excellent, from the amazingly cheerful and hard working staff, to the faultless service and quality of the restaurant and overall facilities. Marina and...

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1Thank Nigel J
Pablo_Rey_Rodriguez, Director General at Hesperia Lanzarote, responded to this review

Dear Nigel J, Reading in your review of your stay in the Hesperia Lanzarote Hotel 5* that it has been one of the best hotels you have stayed in makes us feel proud of our work. It also means our guests recognizes our compromise, and for this I would like to thank you. We hope we will be seeing you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Hesperia Lanzarote is located on the easternmost island of the Canary archipelago – offering guests a tropical respite from the stresses of everyday life. ... more   less 

Additional Information about Hesperia Lanzarote

Address: Urb. Cortijo Viejo, C/Hesperia, 1, 35570 Puerto Calero, Lanzarote, Spain
Region: Spain > Canary Islands > Lanzarote > Puerto Calero
Price Range: €106 - €233 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hesperia Lanzarote 5*
Number of rooms: 335
Reservation Options:
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Also Known As:
Hesperia Lanzarote Puerto Calero
Hotel Hesperia Lanzarote
Hesperia Hotel Lanzarote
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Questions & Answers

Here's what travellers have asked, with answers from Hesperia Lanzarote staff and other travellers.
333 questions
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Basingstoke, United Kingdom

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Questions? Get answers from Hesperia Lanzarote staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any sea view room, the upgrade is a good deal”
 of 5 bubbles ronsonny, 21 Mar 2017 | Read review
“Our room 556 was just at the corner near sea front, so you get good views of hotel plus sea.”
 of 5 bubbles 139chetanp, 21 Mar 2017 | Read review
“ask for a sea view one on the 6th floor”
 of 5 bubbles EnochOllier, 17 Mar 2017 | Read review
“avoid anything on the ground floor and ask for a top floor room”
 of 5 bubbles joeh007, 16 Mar 2017 | Read review
“Suite 212 has a great sea view”
 of 5 bubbles s7eve_k, 15 Mar 2017 | Read review
5 of 5