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Paloma Club Sultan Ozdere

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#2 of 11 Hotels in Ozdere
Certificate of Excellence
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1,722 Reviews from our TripAdvisor Community

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Showing 648: English reviews
w.mids
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 3 weeks ago

In light of the above robbery on our penultimate day this is a difficult review to write. So in fairness to fellow T.A. members I will start as if the theft had'nt happened. Paloma Sultan may have been 5 stars 20 years ago, no longer. Facilities and communal areas could warrant 4 stars, but shockingly poor rooms reduce that to... More 

Helpful?
5 Thank andy b
EmelTurkmen, Manager at Paloma Club Sultan Ozdere, responded to this review

Dear Andy B; Firstly I would like to thank you for choosing Paloma Club Sultan for your recent holiday. I will start by addressing the matter you reported with your safe. We have responded to your direct communication in full and you know that following your allegations the local police were called but they found no reason to believe that... More 

Cockermouth, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 weeks ago

Family of 4 stayed during half term 21st - 28th October 2016 and was aware this was the end of season. Arrived at 9pm and told the restaurant was still open if we wanted to eat before check in, thought this was thoughtful as we had 2 hungry children. We were shown to our room via golf buggy as this... More 

Helpful?
Thank Jaclyn W
EmelTurkmen, Manager at Paloma Club Sultan Ozdere, responded to this review

Dear Jaclyn W, Firstly we would like to thank you for choosing our lovely resort for your holiday in October 2016. We really appreciate your feedback. It is always good to hear comments from our guests as to know how we can make our services better and we will, of course, pass on your comments and praises to the relevant... More 

Welwyn Garden City, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

Me and my boyfriend stayed at this hotel for 1 week from the 15th October. Firstly the transfer to resort was about 40 minutes which is great. On arrival our luggage was whisked away from us and check in was very prompt. We were given a map in order to find our rooms and get around resort as it is... More 

Helpful?
1 Thank aprilburton21
EmelTurkmen, Manager at Paloma Club Sultan Ozdere, responded to this review

Dear Aprilburton21 We are so glad ot hear that you thoroughly enjoyed your stay with us so much that you will return to us again in the future. It is alwasy encouraging to hear such positive words and compliments! We always try our best for our guests so that they feel refreshed and rejuvenated after their holiday. We look forward... More 

UK
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 weeks ago

Arrived 11pm and informed that the restaurant would be open for us which it was. Headed to room with on site shuttle nice size very clean all toiletries available. Main meals in buffet restaurant with different serving stations offering various dishes no complaints :) Stayed mainly round the infinity pool which is fantastic although last week in October very fresh... More 

Helpful?
Thank Alaskajohn
EmelTurkmen, Manager at Paloma Club Sultan Ozdere, responded to this review

Dear Alaskajohn, We appreciate you taking the time to share your positive feedback, it is allways good for us to hear how our guests experiences were in our Hotel and your comments not only give us some great compliments to ensure that we continue to provide our high standards, but they also give future holidaymakers the chance to get an... More 

Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 30 October 2016 via mobile

Visited for October half term with hubby and our eight year old daughter We visited at the same time two years ago and in the Summer before that. Firstly the good! We upgraded to a suite with separate bedroom. This was clean. Had a decent size balcony and sea view. It was cleaned well each day and mini bar restocked.... More 

Helpful?
Thank lynda b
EmelTurkmen, Manager at Paloma Club Sultan Ozdere, responded to this review

Dear Lynda b, Thanks so much for taking the time to share your holiday experience with us. You have shared many positive comments about our Hotel and although we regret to see that we could not impress you 100% we thank you for you remarks and have taken them on board. It would be lovely to be able to welcome... More 

North Walsham, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 October 2016 via mobile

We previously visited this hotel four years ago and loved it. However although we had a good holiday we were very disappointed by many aspects of it. We had upgraded, mostly because previously we had enjoyed the breakfast in the separate restaurant overlooking the sea. We were told on arrival that this was no longer an option. Before the breakfasts... More 

Helpful?
Thank celiasteve
EmelTurkmen, Manager at Paloma Club Sultan Ozdere, responded to this review

Dear Celiasteve, On behalf of the entire Paloma Club Sultan I would like to thank you for taking the time and making the effort to share your opinion of your recent holiday at Paloma Club Sultan. It is our goal to completely satisfy our guests on every stay. Your opinion and experience helps us to improve the quality of services... More 

Harrold, United Kingdom
2 reviews
Reviewed 29 October 2016 via mobile

The hotel is well presented with lovely gardens,views and areas to sit and relax The pools and slides are fantastic The staff are very friendly and helpful and the food and drinks in the restaurant and bars were good with a wide choice The beaches are great and the water sports are well run and safety is high on the... More 

Helpful?
Thank rob2856
EmelTurkmen, Manager at Paloma Club Sultan Ozdere, responded to this review

Dear Rob2856, We are thrilled to hear that you and your family thoroughly enjoyed your holiday with us! It is always a great pleasure for us to receive lovely comments. We sincerely thank you for highly rating our hotel and look forward to the time when we are able to warmly welcome you and our family once again to Paloma... More 

Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 October 2016 via mobile

Really nice hotel to stay , if you want to be close to the sea and want to relax ... Stuff was helpful, room was clean. Not so far from the airport and izmir center. The sea was so clean, it would be better if we stay there in summer. We want to stay there again. I think only one... More 

Helpful?
Thank Travelbirdstalk
EmelTurkmen, Manager at Paloma Club Sultan Ozdere, responded to this review

Dear Guest, Thank you so much for your kind words. We strive to give the very best possible service to all our guests so we are pleased to have achieved it for you. Your thanks have been passed onto the entire team. We hope to be able to welcome you back very soon for more Paloma Club Sultan fun and... More 

Chesterfield, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 October 2016

Don’t visit this hotel unless you want a holiday were you are constantly arguing with rude people! We found that this hotel mainly caters to German’s who unfortunately we found to be extremely rude! I lost count how many times my disabled grandmother (who walks with a stick) was nearly knocked over due to people just walking into her and... More 

Helpful?
1 Thank lnaughton89
EmelTurkmen, Manager at Paloma Club Sultan Ozdere, responded to this review

Dear Inaughton89, On behalf of the Paloma Club Sultan Team I would like to thank you for taking the time to share your experiences with us with the wider travelling community here on Trip Advisor. It is important for us to know how we can improve our services for the future. All comments are seriously taken into consideration and would... More 

Tonbridge
Level Contributor
217 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
Reviewed 19 October 2016

Speedy check in and we were driven to our room, which was exactly what we had requested. The room had obviously been refurbished and had the most storage options we have ever had in a hotel. The bathroom was stocked with toiletries; shower gel, shampoo, conditioner(very good, made my hair shiny), soap and body lotion. Loved the shower, walk in,... More 

Helpful?
Thank tazzat7
EmelTurkmen, Manager at Paloma Club Sultan Ozdere, responded to this review

Dear tazzat7, Thank you so much for taking the time to write such an excellent review about your visit at your Sultan Family. We are very pleased to hear that you both are really enjoying your stay here with us. Thank you very much for your kind words. It is heartwarming to read your lovely and kindly compliments about our... More 

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Room Service
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The hotel is located 25 km away from the Artemis Temple, one of the Seven Wonders of the World, the magnificent ancient city Ephesus and the House of the Virgin Mary. Izmir city center is only 50 km away from the hotel and the airport just 45 km. Ozdere city center is 1,5 km away and can be reached by feet. The hotel can be found easily on the road from the airport to Kusadasi. When you arrive at Ahmetbeyli crossroads you just have to turn your right side and go on 10 km away to find PCSO. ... more   less 

Additional Information about Paloma Club Sultan Ozdere

Address: Goztepe Mevki, Ozdere 35495, Turkey
Region: Turkey > Turkish Aegean Coast > Izmir Province > Ozdere
Price Range: €109 - €1,353 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Paloma Club Sultan Ozdere 5*
Number of rooms: 391
Reservation Options:
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Also Known As:
Paloma Club Sultan Ozdere Hotel Ozdere
Paloma Hotel Sultan Ozdere
Hotel Style:
#2 Luxury Hotel in Ozdere
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Questions & Answers

Here's what travellers have asked, with answers from Paloma Club Sultan Ozdere staff and other travellers.
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Questions? Get answers from Paloma Club Sultan Ozdere staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms pictured are the Superior rooms on the outskirts. Other rooms are nothing like this!!!”
 of 5 bubbles andyb327, 7 Nov 2016 | Read review
“The site is massive so if you want to be close to the children's pool, ask, or you will get lots of exercise!”
 of 5 bubbles tazzat7, 19 Oct 2016 | Read review
“The rooms out towards the edges of the resort seem to be bigger and quitter, with much better views. I think that these are family rooms.”
 of 5 bubbles 978leer, 8 Oct 2016 | Read review
“If your given a room near the lobby bar expect music and guest noise till early hours”
 of 5 bubbles briroo, 2 Oct 2016 | Read review
“Book a double room rather than a twin room, apparently they were much bigger!”
 of 5 bubbles 19Lauren93, 30 Sep 2016 | Read review
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