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White Lion Royal Hotel

579 reviews

#2 of 2 Hotels in Bala

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61 High Street, Snowdonia National Park, Bala LL23 7AE Wales

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About

3.5

Very good

579 reviews

#2 of 2 hotels in Bala

Location

Cleanliness

Service

Value

The White Lion is situated within the Lake District of Wales. Bala water sports are world renowned. The hotel has 26 rooms fully refurbished in 2005 to a 4 star standard.

Property amenities

Free parking

Free High Speed Internet (WiFi)

Wifi

Free breakfast

Bar / lounge

Fishing

Meeting rooms

Baggage storage

Restaurant

Breakfast buffet

Room features

Desk

Room service

Telephone

Coffee / tea maker

Flatscreen TV

Bath / shower

Room types

Non-smoking rooms

Good to know

HOTEL CLASS

HOTEL STYLE

Historic Hotel

579Reviews4Q+A96Room tips

Reviews

Write a review

Lesley G wrote a review Nov 2020

1 contribution

Excellent stay at White lion Hotel in Bala.

I was greeted by who I believe be the manager. I booked a single room but to my delight was instantly upgraded to a Double room at no further cost. The food was hot and to a good standard.Having been a cleaner in the past in hospitality I enjoy checking accommodation for cleaning errors.I was quite happy with what I found.The bed was comfortable and staff friendly.

Date of stay: November 2020Trip type: Travelled solo

Helpful

Response from White Lion, Agency / Consultant at White Lion Royal Hotel

Responded 30 Nov 2020

Thank you for your lovely comments. I will pass this on to my fantastic teams, hope to see you again very soon. Stay safe and well. Diolch

Llinr wrote a review Nov 2020

Mold, United Kingdom19 contributions3 helpful votes

Lovely, it hope you’re not hungry

Had lunch here last week. Ordered the Chicken and Bacon Salad, and Goats Cheese sLad from the main menu. Very tasty meals but very little of it. Not much goats cheese at all. 4 small lettuce leaves and a bit of spinach. Very disappointing. Staff lovely though. Didn’t say anything at the time but wish I had.

Date of stay: November 2020

Value

Service

Helpful

Response from White Lion, Agency / Consultant at White Lion Royal Hotel

Responded 25 Nov 2020

Thank you for your feedback, i will look into the portions that you received.

LouiseJS05 wrote a review Nov 2020

6 contributions2 helpful votes

Lovely hotel and staff

Had a warm welcome upon arrival and check in was very straight forward. The manager Barry made us feel very much at home as did Thomas on the bar. The food was delicious with a good variety to choose from. I would happily return again with out a doubt. I also have to say loved the Christmas decor!

Date of stay: November 2020Trip type: Travelled with friends

Helpful

Response from White Lion, Agency / Consultant at White Lion Royal Hotel

Responded 23 Nov 2020

Can I first say a big thank you for taking the time to leave us feedback. we are so glad to hear you enjoyed your stay with us. I will pass on your lovely comments on to the team. Looking forward to seeing you again in the future.

Rudy S wrote a review Nov 2020

1 contribution

Drunk owner

I paid for my bus driver to stay at this hotel as I was staying so where else. The owner was drunk and offered to fight my driver and also didn't let him stay there. This resulted in my drivers sleeping in there mini bus on a freezing cold day.

Date of stay: November 2020Trip type: Travelled with friends

Helpful

Response from White Lion, Agency / Consultant at White Lion Royal Hotel

Responded 17 Nov 2020

Thank you of taking the time to leave your feedback. Im sorry you were not completely satisfied on this occasion. I understand there was a mix up with the names on the bookings. All names on the bookings must match with the resident that is checking in, on this occasion this did not correspond. This is for full track and trace disclosure. This is our policy, particularly during the current circumstances. If you require any further information please do not hesitate to contact me at the hotel. Regards Trish

ALB0211 wrote a review Nov 2020

Chester, United Kingdom2 contributions1 helpful vote

Afternoon Lunch

We were passing through Bala and decided to stop off for some lunch! As soon as we walked into the white lion, the gentleman who appeared was nothing more than friendly, big smile and very polite! He made us feel very comfortable! He showed us to our table where we were asked to order from the app. As soon as we pressed confirm our drinks were infront of us! The barman/ waiter was also very polite and friendly! 😀. I ordered fish and chips and the portion was huge!! And my husband ordered a pie and chips - we couldn’t fault the food at all! And walked out very full! Unfortunately I wasn’t able to get names of the people who served us that day but would 100% go back if I’m ever around this area again!

Date of stay: November 2020Trip type: Travelled as a couple

Helpful

Response from White Lion, Agency / Consultant at White Lion Royal Hotel

Responded 11 Nov 2020

Thank you for taking the time to leave us this glowing feedback. I cant thank you enough for your lovely words, i will pass this on to all our team. We look forward to seeing you again very soon. Diolch and stay safe. x

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