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Coming in through the cosy bar area with wood stove the welcome we received was friendly. The room we were shown to (1) had pleasant open views across to the island of Lismore.
After unpacking we were told about a short circular walk that took...More
4 Thank Jeff E
Response from ThePierhouseHotel, Owner at The Pierhouse HotelResponded 7 January 2018
Thank you for your review and we appreciate your feedback both positive and negative. Your positive comments obviously make for more enjoyable reading for us, but we will look carefully at the issues you mention with a view to making modifications and therefore improvements where...More
From the greeting upon entering the hotel to check-in to the chat at check-out, the customer service at The Pierhouse is exceptional and most welcoming. And, to top it all off, the service and quality of the food at the restaurant are absolutely outstanding. If...More
Thank William T
Response from ThePierhouseHotel, Owner at The Pierhouse HotelResponded 29 November 2017
Many thanks for your wonderful review! We are so pleased you enjoyed your stay with us and thought the service and quality of food outstanding. We will hope to see you here again someday. Best wishes Nick
We stayed in the hotel for two nights and found the staff to be very welcoming. Nikki and Linda both took the time to give us great recommendations of places to visit to take photos of local wildlife - places we would never have found...More
Response from ThePierhouseHotel, Owner at The Pierhouse HotelResponded 1 December 2017
Thank you very much for your super review! We are delighted you enjoyed your stay and that your bedroom and food was all to your liking and offered good value for money. Your last sentence is a wonderful summary! Thanks and we'll hope to see...More
We have dined at the Pierhouse Hotel several times in the past, and really enjoyed the food and the ambience, so this time we decided to stay overnight in the hotel to enjoy the food, location and serenity.
So in retrospect, we’d set ourselves up...More
1 Thank Mathie W
Response from ThePierhouseHotel, Owner at The Pierhouse HotelResponded 11 November 2017
Dear Mr Wallace. Firstly I wish to say how sorry I am that you were not happy with aspects of your stay with us. Our guests usually leave extremely happy after their time here, as can be seen in many of the other reviews.
We had dinner here in the evening and it was that good we came back for lunch the following day. We had the game pie and fish pie for dinner, both were cooked to perfection and with good flavour. For lunch we had mussels and...More
Thank Edd R
Response from ThePierhouseHotel, Owner at The Pierhouse HotelResponded 3 December 2017
Thank you for your super review which is very much appreciated. We are really pleased you enjoyed our food here at The Pierhouse and were well looked after. We will hope to see you again at some stage in the not too distant future! Kind...More