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Comfort Inn & Suites Sylvan Lake

13 Beju Industrial Dr, Sylvan Lake, Alberta T4S 2J4, Canada
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • Sylvan Lake Provincial Park
    1.8 km
  • 3 star hotel
  • Pool
Reviewed 25 July 2016
Quick Kid Trip to the Waterslides
Did a quick trip to the Waterslides, as it's their last year... more
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53 Reviews from our TripAdvisor Community

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Showing 53: English reviews
Alberta, Canada
Reviewed 25 July 2016

Did a quick trip to the Waterslides, as it's their last year open. Stayed at the Comfort Inn & Suites. 4 moms and 8 kids!! Very good service upon arrival, rooms were very clean and spacious. Pillows and beds were super comfy too! We requested to have the rooms adjoining or at least close by, and they were able to...

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Helpful?
Thank Darlene Y
ComfortInnSylvan, Director of Sales at Comfort Inn & Suites Sylvan Lake, responded to this review

Hello Darlene, Firstly, thank you for your feedback! We will take this information to provide a superior experience for all of our future guests. We are so happy that you enjoyed your time with us for your visit in Sylvan Lake. We hope your entire trip to Sylvan Lake was an enjoyable one and look forward to seeing you again!...

Medicine Hat
Reviewed 13 July 2016 via mobile

Hotel was clean, pool was well maintained. The continental breakfast wasn't great - eggs were not edible, sausage was questionable but the waffles were sure tasty!! Hotel is a 2km walk from the hotel (took us about 20 min) and close to WalMart, Boston Pizza, and many other amenities.

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Helpful?
Thank allienickmarlainam
Saskatoon, Canada
Reviewed 27 June 2016

Reservation was in place, payment in advance was taken at check in, extra charges would show up on the statement next morning. Morning courtesy breakfast was just so so. Waffle iron was set way too hot, had to lower myself for an eatable waffle; bagged eggs and salty sausage.

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Helpful?
Thank James B
Cn928, General Manager at Comfort Inn & Suites Sylvan Lake, responded to this review

James, Thank you for your review. First , please accept our apology for failing to make your stay to 100% satisfactory. I am not really sure if this comment is for us. It is a bit different than how we do and what we have. Never the less, I will make sure to see if we can do anything more...

Lethbridge, Canada
Reviewed 31 March 2016

We stayed 2 times in Sylvan Lake due to Volleyball. Both times the staff was very friendly and the rooms are nice and clean. breakfast is good too. The only not so nice thing was that we wanted to have a team dinner in the breakfast room and they were going to charge us. With a Volleyball team staying and...

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Helpful?
Thank KirstenR67
Cn928, General Manager at Comfort Inn & Suites Sylvan Lake, responded to this review

Thank you for sharing your experience with us. Your feedback will give us a direction to improve the quality of our services. It is always a pleasure to receive positive feedback. Thank you again for stayed with us and hope to see you again in near future. Soo

Nanaimo, Canada
Reviewed 7 March 2016 via mobile

We could not believe how much we enjoyed the comfort inn in sylvan lake! We stayed in a room with king bed and it had a separate living area! The bathroom was large and clean. The service was amazing and the staff went out of their way to locate wine glasses for us. The included breakfast was outstanding. They had...

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Helpful?
Thank Laura A
Cn928, General Manager at Comfort Inn & Suites Sylvan Lake, responded to this review

Dear Laura, We are so happy to hear that you enjoyed your stay with us. You wouldn't believe how much your review gave us with encouragement and make us proud for what we do everyday. Thank you so much for staying with us and hope to see you again your next visit at Sylvan Lake. Thank you. Soo

Edmonton, Canada
Reviewed 26 February 2016

Stayed at the hotel while visiting family. I had king suite which was very large with a king bed and a sofa bed. The room was very clean and the bed comfortable. The hotel very quiet. There were not of people staying that night. The breakfast was good with eggs, sausage, yogurt, fruit, cereal and a waffle maker. There was...

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Helpful?
Thank Ronald M
Cn928, General Manager at Comfort Inn & Suites Sylvan Lake, responded to this review

Thank you for taking time to complete our hotel review. It is very good to hear that you've enjoyed our amenities such as swimming pool with waterslide , hot tub and free buffet style breakfast.We very much appreciate and value your feedback. As we strive to continuously improve the quality of our service to provide an exceptional experience for our...

Calgary, Canada
Reviewed 8 February 2016

This hotel was comfortable. The rooms were clean. The room was either really hot or really cold. There was never a comfortable temp. Pool was a lot smaller than we thought. Breakfast was very limited. It was ok for an over night stay.

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Thank NKSA2014
Cn928, General Manager at Comfort Inn & Suites Sylvan Lake, responded to this review

Dear guest, Thank you for taking time to review your recent stay with us. we are sorry to hear that we didn't exceed your expectations. We get a lot of complements on our pool with water slide , so it was a bit surprise. However we will try to see if there is some other things we could do more...

Priddis, Canada
Reviewed 18 October 2015

Very friendly helpful front desk. About half an hour after checking in we had a friendly call from Megan asking if our room was okay and if we needed anything. Room was really nice, very quiet (seemed sound proof). It was easy to find with lots of parking. The complimentary breakfast was good too.

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Helpful?
Thank Susan J
Cn928, General Manager at Comfort Inn & Suites Sylvan Lake, responded to this review

Dear guest, Thank you so much for taking time to review our Hotel. we are so happy to hear that you enjoyed our hotel and your comment makes our whole staff very proud of what we are doing. Thank you again for great review and hope to see you again in near future. soo

Edmonton, Canada
Reviewed 1 September 2015

We needed a room for 2 families (3 adults and 4 children). We received a family suite; (1 room had a queen size bunk bed) and the other had a (king size bed and a hide-a-bed); microwave and mini fridge. We had complimentary breakfast and in the morning we used the pool with waterslide and hot tub. I relaxed in...

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Helpful?
Thank Trish-Edmonton
Cn928, General Manager at Comfort Inn & Suites Sylvan Lake, responded to this review

Dear guest, Thank you so much for sharing your experience with us. It is always a pleasure to have a positive review with happy customers. We try every second to make our guests to relax and enjoy their stay with us. Love to see you again soon. Soo

Reviewed 29 August 2015 via mobile

Hotel room was neat and clean, could work on the dusting a bit, otherwise room was great. On the other hand... The front desk lady never lifted her head up to even smile at guests when they walked by or came into the hotel... Quite rude.. We also had to make a noise complaint and she barley seemed to care.....

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Helpful?
Thank BPS96
Cn928, General Manager at Comfort Inn & Suites Sylvan Lake, responded to this review

Dear Guest, Thank you for completing our on line survey. Please allow me to apologize on behalf of our hotel for failing to meet your expectations. I will discuss about your experience with our Front desk department . Thank you for sharing your thoughts. We will work hard to improve ourselves to do better service on your next trip. Sincerely,...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Comfort Inn & Suites Sylvan Lake

Address: 13 Beju Industrial Dr, Sylvan Lake, Alberta T4S 2J4, Canada
Region: Canada > Alberta > Sylvan Lake
Price Range: €77 - €112 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Comfort Inn & Suites Sylvan Lake 3.5*
Number of rooms: 61
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Questions & Answers

Questions? Get answers from Comfort Inn & Suites Sylvan Lake staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Down the road from Wal-Mart supers center and many restaurants.”
 of 5 bubbles deannam181, 16 Jan 2017 | Read review
“The hotel offers family suites at a reasonable price.”
 of 5 bubbles pjanders93, 8 Jan 2017 | Read review
“Downfall, a ways from the beach nd no pay prepiew”
 of 5 bubbles msameeka, 24 Aug 2016 | Read review
“Higher floor to avoid pet rooms.”
 of 5 bubbles jamesbC7883NP, 27 Jun 2016 | Read review
“Great for families!”
 of 5 bubbles Trish-Edmonton, 1 Sep 2015 | Read review
5 of 5