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It was my first visit to this hotel and now I write to my friends because the staff are my friends.I found the staff and the ammenities were far surpassed all of my expectations....I have begun planning my next trip and it is this personable...More
Response from DianaMaggyL1, Especialista de Calidad at Hotel AmericaResponded 4 weeks ago
Good afternoon, we really appreciate your opinion about the hotel and services that we offer. It is a pleasure for our staff that you enjoyed your stay at the hotel and that you felt at home. Opinions like yours encourage us to work harder to...More
Great Dining in attached restaurant, indoors seating or dinning Al Fresco. Good food & service. Comfortable rooms and a very helpful front desk staff. Great breakfast and the highlight, truly great coffee.
Response from Diana Maggy L, Especialista de Calidad at Hotel AmericaResponded 9 July 2018
Good afternoon, thank you very much for choosing us and for writing us your criteria for the services we offer. We hope to receive you very soon at our hotel. Greetings and happy day.
I usually NEVER write reviews on hotels or any other accomodations that I have stayed, but man, this hotel sucks. To be honest I am not that of a peaky person and all I ask is in room wifi and clean room, where this hotel,...More
Response from Ariel P, Gerente at Hotel AmericaResponded 30 May 2018
Estimado cliente en realidad siento mucho le hayan sucedido tales situaciones , no es lo usual en nuestro hotel ,...More
On a tour of the area we stopped at this hotel for a lunch buffet,food was probably the best we had the whole week. Live singer was awesome, and the patio area outside was very pretty. lobby, restaurant and garden very clean
Thank Peter H
Response from Ariel P, Gerente at Hotel AmericaResponded 14 April 2018
Muchas Gracias por su opinion , la apreciamos mucho, esperamos regrese una vez mas a nuestro hotel .Gracias.
Worst ever place to go. Service is so slow, expensive and without quality. If you want to feel yourself as a king you should go there but you sure won't be pleased looking at how Cubans are discriminated over you, just looking for your tips....More