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Traveller (100)
Room & Suite (20)
Traveller (100)
Room & Suite (20)
Pool & Beach (16)
Overview
Calle Mujica No.9 e/ Colon y Maceo, Santa Clara 50100 Cuba See on map
AMENITIES
Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
Reviews (191)
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91 results
Traveller rating
22
48
15
2
4
Traveller type
Time of year
LanguageEnglish
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22
48
15
2
4
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All reviews hotel is clean wifi card restaurant staff pork mango nice room central square rodolfo rey cuba santa
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1 - 5 of 91 reviews
Reviewed 4 weeks ago

It was my first visit to this hotel and now I write to my friends because the staff are my friends.I found the staff and the ammenities were far surpassed all of my expectations....I have begun planning my next trip and it is this personable...More

Thank Traveler36192
Response from DianaMaggyL1, Especialista de Calidad at Hotel AmericaResponded 4 weeks ago

Good afternoon, we really appreciate your opinion about the hotel and services that we offer. It is a pleasure for our staff that you enjoyed your stay at the hotel and that you felt at home. Opinions like yours encourage us to work harder to...More

Reviewed 21 June 2018

Great Dining in attached restaurant, indoors seating or dinning Al Fresco. Good food & service. Comfortable rooms and a very helpful front desk staff. Great breakfast and the highlight, truly great coffee.

Thank stpats17
Response from Diana Maggy L, Especialista de Calidad at Hotel AmericaResponded 9 July 2018

Good afternoon, thank you very much for choosing us and for writing us your criteria for the services we offer. We hope to receive you very soon at our hotel. Greetings and happy day.

Reviewed 28 May 2018 via mobile

I usually NEVER write reviews on hotels or any other accomodations that I have stayed, but man, this hotel sucks. To be honest I am not that of a peaky person and all I ask is in room wifi and clean room, where this hotel,...More

Thank Travelleryhyh
Response from Ariel P, Gerente at Hotel AmericaResponded 30 May 2018
Google Translation

Estimado cliente en realidad siento mucho le hayan sucedido tales situaciones , no es lo usual en nuestro hotel ,...More

Reviewed 13 April 2018

On a tour of the area we stopped at this hotel for a lunch buffet,food was probably the best we had the whole week. Live singer was awesome, and the patio area outside was very pretty. lobby, restaurant and garden very clean

Thank Peter H
Response from Ariel P, Gerente at Hotel AmericaResponded 14 April 2018
Google Translation

Muchas Gracias por su opinion , la apreciamos mucho, esperamos regrese una vez mas a nuestro hotel .Gracias.

Reviewed 31 March 2018 via mobile

Worst ever place to go. Service is so slow, expensive and without quality. If you want to feel yourself as a king you should go there but you sure won't be pleased looking at how Cubans are discriminated over you, just looking for your tips....More

Thank David P
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About
Description
Located near the historic town of Santa Clara provide an atmosphere of calm and comfort. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Pool
Free Parking
Bar/Lounge
Air Conditioning
Breakfast Available
Concierge
Minibar
Multilingual Staff
Non-Smoking Hotel
Free High Speed Internet (WiFi)
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
27
Price range
US$83 - US$126 (Based on Average Rates for a Standard Room)
Also Known As
Hotel America Cuba/Santa Clara
Location
Caribbean > Cuba > Villa Clara Province > Santa Clara
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
27
Price range
US$83 - US$126 (Based on Average Rates for a Standard Room)
Also Known As
Hotel America Cuba/Santa Clara
Location
Caribbean > Cuba > Villa Clara Province > Santa Clara
Photos
Traveller (100)
Room & Suite (20)
Pool & Beach (16)
Dining (11)
Nearby
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Questions & Answers
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DonnaCMS
15 March 2017|
AnswerShow all 3 answers
Response from Mikesflorida | Reviewed this property |
My stay was arranged by a tour company, so I had no hand in making the arrangements. But they do have telephone and internet so you should be able to contact them with either.
1
Vote
Room Tips
"Facing the street is awesome"
Traveler36192
4 weeks ago
Read review
"Find another hotel."
DonaldT945
17 Jan 2018
Read review
"3rd floor rooms are quieter!"
greii25
29 Aug 2017
Read review
"the inner rooms are more spacious than the street view"
rogerandin
3 Mar 2017
Read review
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