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Hotel Los Caneyes

Traveller (458)
Room & Suite (86)
Traveller (458)
Room & Suite (86)
Dining (65)
Overview
Av. de los Eucaliptos and Circunvalacion, Santa Clara 50100 Cuba See on map
AMENITIES
Public Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star accommodation
About
Description
Enterprise with 3 hotels in Santa Clara city, owned by Cubanacán Tourism Group, include Horizontes Los Caneyes Hotel, Horizontes la Granjita Hotel and America Hotel Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Bar/Lounge
Free Parking
Breakfast included
Air Conditioning
Banquet Room
Breakfast Available
Children Activities (Kid / Family Friendly)
Laundry Service
Multilingual Staff
Outdoor pool
Wheelchair Access
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms, Smoking rooms available
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms, Smoking rooms available
Number of rooms
196
Price range
US$59 - US$111 (Based on Average Rates for a Standard Room)
Also Known As
Los Caneyes Hotel
,
Hotel Los Caneyes Cuba/Santa Clara
Location
Caribbean > Cuba > Villa Clara Province > Santa Clara
Nearby
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Reviews & more
522Reviews
493Photos
12Q+A
26Room tips
Traveller rating
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  • 151
  • 62
  • 43
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Show reviews that mention
+1
We visited Hotel Los Caneyes for lunch. We
paid CUC $15 per person for the buffet in the main restaurant. Customer service is ok, food was nice but in Cuba you can’t expect too much so be happy, relax and enjoy it. After lunch we walked around the hotel and it had a beautiful g
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We stayed one night in this resort. The property is beautiful! The grounds are well maintained and full of flowers and plants. The room was pretty basic, lighting was a problem. Trails to rooms are dimly lit and it's easy to get lost when it's dark (not completely lost, but o
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Response from DianaMaggyL1, Especialista de Calidad at Hotel Los Caneyes
Responded 3 weeks ago
Good afternoon, thank you very much for writing us your opinion about the hotel. We will take your criteria into account to improve the services we provide to our clients. We hope to continue being your choice for future visits to the city of Santa Clara. Greetings and happy day.
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This is a group of tatched huts to re-create the village of the native Taino people. Rooms are comfortable, air conditioner with bathrooms.
Food was plentiful and good.
There is a nightly fashion show done by local teens selling young beach attire and totes. Handmade and pretty.
Read more
Response from DianaMaggyL1, Especialista de Calidad at Hotel Los Caneyes
Responded 12 Oct 2018
Buenas tardes Lorrie, Muchas gracias por escribirnos sus criterios sobre el hotel, nos alegra saber que tuvo una estancia agradable y que disfrutó de nuestros servicios. Esperamos repita su visita por la ciudad del Che y por supuesto por el Hotel Los Caneyes. Saludos y feliz día.
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Where to begin? We had 3 main issues with this hotel:
1. Upon arrival, we were checked in by a clueless receptionist. They gave us a twin room instead of a double. When we told reception, they said it was simply 'not possible' to give us a double until the next day. I found this
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Response from Diana Maggy L, Especialista de Calidad at Hotel Los Caneyes
Responded 20 Jul 2018
Good morning Mr. Fraser, Los Caneyes Hotel truly regrets what happened during your stay in this entity. Facts like these usually do not happen, so we offer our sincere apologies. The hotel management will apply the appropriate measures to prevent situations like this happening in a future. Greetings and happy day.
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Nice looking hotel with a large swimming pool. Both the breakfast and dinner were fine. Our room was clean and spacious but came with a surprise: a tarantula waiting for us in the bathroom. A hotel employee removed it from our room. Location is not perfect as it is quite remote.
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Response from Diana Maggy L, Especialista de Calidad at Hotel Los Caneyes
Responded 17 Jul 2018
Good morning, thank you very much for writing us and giving us your criteria about the hotel and the services we offer. I hope you can enjoy our beautiful city of Santa Clara and our hotel. Greetings and happy day.
Read more
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play Areas
Entrada al Caney (donde están las habitaciones)
bedroom
gardens
Zimmer
struttura a 6 stanze
Previous
Do you have accommodations for three arriving to Santa Clara April 12th and leaving April 13th? We are three females. Thank you for your time. Please email me.
Is this hotel all-inclusive? and is it mobility friendly, I use a walker? Thank you.
We were not aware of it being all inclusive. Flat for walking
0 votes
Hello, can any one tell me if this hotel is mobility friendly, I use a walker and is it all-inclusive, Thank you.
Is there a hair dryer in each room? Hay una secadora de pelo en cada habitacion?
Do not remember, but doubt it. If you ask, they may be able to get you one. Very accommodating.
0 votes
That is not the correct location of Villa Los Caneyes. How it can be corrected to: 22.402319, -80.000452 ?
Previous
"the room was very basic"
"Carry a flashlight. Paths at night have very low lighting, part of the restful atmosphere."
"All the rooms seemed similar -- those away from the road might be a bit quieter."
"Outlying rooms mean more walking."
"Inspect the room before you accept it."
Previous
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