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I stayed 4 nights in this hotel and I'm planning to go back again. The food was great and the staff is very friendly. The rooms are clean and very comfortable with a great view of the mountains and the lake. I highly recommend this place for a perfect getaway.
Wonderful time that I expend with my family. Excellent services and very nice people. Beautiful place for expend a good time and be in touch with natural environment. If u like to do something diferent than just sun and beach thats a Very very good option. Check in the pictures.
We stayed here as a large family visit . We had a fantastic room everything was working clean and tidy . We had 3 fantastic meals a day we'll cooked great variety and hot . We hired a boat and went al9ng the lake to the waterfall . Just a perfect day . In all the best value holiday we have had in Cuba . We are returning next May and the wait for that is becoming unbearable .
This is a 3 star hotel. We stayed two nights and it was enough. The hotel is clean, the food was ok, but the service was terrible. No spoon for dessert, the waitress does not put attention to you. They do not put water in your table. They are talking to each other and ignoring you. Long waiting line outside of the restaurant for dinner. Long line inside of the restaurant for food (spaghettis, chicken, pork,etc). The pool was packed with people from the area. They spend only the day in the hotel. We were unable to use the pool or any table around the pool. The guests do not have any priority. We were not allow to play dominos in the tables in the lobby bay. It is the first time that something like this happen to us. The shower in the room was clogged and the room was flooded. The toilet was defective. If you have plans to stay in this hotel, please think that it is 3 star and only stay if you are going to El Nicho or do hiking in the mountains. The good things are the lake and mountain view from the balcony and the boat trip in the Hanabanilla lake.
As the title says, the facilities here are pretty standard, nothing wrong with it, but nothing great either. However, the view from our hotel room was really beautiful, with a clear view of the lake and surrounding mountains. There are a lot of nice things nearby that you can visit, including the lake itself, which is definitely worth a trip.
The staff in this hotel is what we'd like to emphasize on, because they were some of the most helpful people we met on our entire trip. One day we had a lot of trouble getting money, and didn't have any transportation, and well, one of the chefs basically took care of everything for us, and even lended us money for food.
Overall we'd strongly recommend the place, especially because of the staff!
We were going to see the El Nicho falls, but the driver said the water was low at the falls as there was no rain for several days, not sure if he was lying but anyway we stopped here to have lunch and decided to spend the... More
We were going to see the El Nicho falls, but the driver said the water was low at the falls as there was no rain for several days, not sure if he was lying but anyway we stopped here to have lunch and decided to spend the whole day. Its only 10 cuc per person but lunch, all you can drink and the swimming pool was included.Fantastic scenery, you can also go for a ferry ride for 10 cuc.
i understand it was lost following building of the hydrolectric plant. notwithstanding, you can enjoy other waterfalls nearby, being "el nicho" the most outstanding among them. you can reach it by road or by boat. the... More
i understand it was lost following building of the hydrolectric plant. notwithstanding, you can enjoy other waterfalls nearby, being "el nicho" the most outstanding among them. you can reach it by road or by boat. the latter way will depend on water level in the dam. hope this can be of some help. cheers