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28/1/2018 29/1/2018
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    Ptarmigan Inn

    10 Gagnier St, Hay River, Northwest Territories X0E 1G1, Canada
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    28/1/2018 29/1/2018
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    Traveller (16)
    Room & Suite (5)
    Hotel & Grounds (28)
    • Excellent9%
    • Very good22%
    • Average41%
    • Poor15%
    • Terrible13%
    Travellers talk about
    “place to stay” (6 reviews)
    “nice stay” (2 reviews)
    “liquor store” (2 reviews)
    Free Parking
    Air Conditioning
    Non-Smoking Rooms
    Fitness centre
    Pets Allowed
    Laundry Service
    3.0 Star Hotel
    All hotel details
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    28 Jan29 Jan
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Free Cancellation
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    Write a ReviewReviews (53)
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    1 - 5 of 48 reviews

    Reviewed 18 October 2017 via mobile

    Hotel is alright. You can tell that it is Old. Room was generally clean but carpets and bathroom a bit run down. Very little noise proofing. Ask for a room on the second floor so you can't hear footsteps above you.More

    Thank Ashleigh M
    Response from Terry R, General Manager at Ptarmigan InnResponded 19 October 2017

    Dear Ashleigh M. Thank you for staying with the Ptarmigan Inn, I hope you enjoyed your time in our Beautiful town of Hay River. I would also like to thank you for reviewing our property and taking the time to write an honest review. You...More

    Reviewed 1 September 2017 via mobile

    My first work trip to Hay River and stayed at the Ptarmigan Inn for one night.....worked out great! Staff for check-in were helpful...room was standard and clean and the pillows were a bonus and the bedding and towels were really top notch. My best experience...More

    Thank Lana L
    Response from Terry R, General Manager at Ptarmigan InnResponded 4 September 2017

    Hi Lana, Thank you so much for your kind words. I'm very happy to hear you had a nice stay with us and you got to enjoy our locally caught Great Slave Whitefish. I hope the rest of your stay here in Hay River was...More

    Reviewed 10 August 2017

    Great staff, rooms were cleaned every day. Nothing to complain about. Did not spend much to in room but was very clean, Great location close to liquor store, bank shopping. The other people also enjoyed their stay, in total we had 3 rooms and all...More

    Thank darrells435
    Response from Terry R, General Manager at Ptarmigan InnResponded 14 August 2017

    Dear Darrell, Thank you for your kind words, we are very happy to hear you enjoyed your stay with us. Josephine and our housekeeping staff work very hard everyday to keep our rooms clean and our guests satisfied, I will inform them of your nice...More

    Reviewed 27 July 2017 via mobile

    The Ptarmigan Inn has spent a lot of effort to make the place look passable online. While the staff are very friendly, everything falls apart (figuratively and literally) after that. Clearly the owner/management have done everything to cut corners and let the rooms fall apart....More

    Thank VanGal6
    Response from Terry R, General Manager at Ptarmigan InnResponded 31 July 2017

    Hi VanGal6, I'm happy to hear you found the staff friendly but I do apologize for your lack luster stay. Earlier this month we started renovating our guest bathrooms, we do realize they are dated and we are doing our best to fix that. To...More

    Reviewed 21 July 2017

    Clean rooms but dated and in need of some tlc. Restaurant/bar served god food and staff was attentive. Location was also pretty good but car would be necessary to get around town. Locals were extremely friendly and definitely made our stay a better oneMore

    Thank ninjagirli
    Response from Terry R, General Manager at Ptarmigan InnResponded 14 August 2017

    Good Day, Thank you for your comments, we do appreciate our guests that take the time to comment or review our Hotel. We are always happy to hear that you had a pleasant experience here in Hay River. We are currently updating our guest rooms...More

    • Top amenities
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Laundry Service
    • Room amenities
    • Refrigerator in room
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Price range
    • US$136 - US$141 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 42
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com and Priceline so you can book your Ptarmigan Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Northwest Territories >
    • Hay River
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    Traveller (16)
    Room & Suite (5)
    Hotel & Grounds (28)
    Bathroom (1)
    Nearby HotelsSee all 3 hotels in Hay River
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "Stay away from the Ptarmigan if you can...go the Cambridge Exec. Suite Hotel Call 1.867.874.2233 to book at..."
    Read review
    "Ground floor, no elevators"
    Read review
    "All rooms look out into parking lots on either side...very quiet, no traffic"
    Read review
    "I think they are currently doing reno's on first floor"
    Read review
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