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Swiss-Inn Sungai Petani is located along Pahlawan Road in Kedah, with easy access to the city centre. Offering rooms with free Wi-Fi access, the hotel houses an Olympic-sized outdoor pool and 2 dining options. Rooms at Swiss-Inn are equipped with air-conditioning and en-suite bathrooms...
Check in late around 3am morning but rate was charge to me full day. Only 9 hours used and hotel should voluntary offer discount. This hotel should review customer comment and do the best in order to have repeat customer. Surrounding was so dark.More
Thank Andy Y
Response from WanZaidi, Rooms Division Manager at Swiss-Inn Sungai PetaniResponded 15 April 2018
Dear Mr Andy,
Greetings from Swiss Inn Sg Petani !
At the outset, We would like to thank you for sparing time and reviewing our property and we have made notes of your feedback.
For your kind information, it is a standard practice at any...More
I had booked online and requested for vegetarian options for breakfast.They even confirmed it by e mail.When we were due for the buffet breakfast they didn't have that option.When I asked the restaurant guys they just brushed our request outright blaming the front desk.We were...More
Response from WanZaidi, Rooms Division Manager at Swiss-Inn Sungai PetaniResponded 6 April 2018
Dear valued guest,
Thank you for your constructive detailed feedback about your stay at Swiss Inn Sungai Petani.
It is very concerning to learn of your disappointment with your recent stay with us and we truly apologize for the inconveniences caused due to the communication...More
Room accomodation just perfect. Purpose stay for let kiddos to uterlise the facilities such pool. Cleanliness so so.. bathtub need to use special chemical to make it shineand spark. Overall is ok.parking access is convienience.More
1 Thank Siti H
Response from WanZaidi, Rooms Division Manager at Swiss-Inn Sungai PetaniResponded 29 March 2018
Dear Puan Siti,
Thank you for your constructive feedback of Swiss Inn Sungai Petani.
It is indeed very concerning to learn of your disappointment with your recent stay with us. Although we are pleased to hear that you have enjoyed the hotel’s spacious room and...More
I booked 3 rooms for my family. The rooms were spacious.
The pool was big.
The bathroom was not satisfactory. It’s so old and it looked yellowish. The bathtub was so yellow and looked dirty. I did not feel like taking a bath in...More
Response from WanZaidi, Rooms Division Manager at Swiss-Inn Sungai PetaniResponded 11 January 2018
Warm Greetings from Swiss Inn Sungai Petani !
Thank you for sharing your observations.
I sincerely regret to note your less than satisfactory stay with us and my sincere apologies for the inconvenience you had encountered on this occasion. Kindly rest assured that...More
In my arrival, waited about half hour to get them to check the available intended room that i previously book. Disapointed because it took them hours to really done that. And confirm finally at 2.30p.m.More
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Response from WanZaidi, Rooms Division Manager at Swiss-Inn Sungai PetaniResponded 9 September 2017
Dear Encik Adzly,
Greetings from Swiss Inn Sg Petani !
At the outset, We would like to thank you for sparing time and reviewing our property.
We sincerely apologize for the inconvenience caused to you. We have addressed the matter with the concerned department and...More