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Melia Cayo Santa Maria

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Melia Cayo Santa Maria
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4,070 Reviews from our TripAdvisor Community

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Newmarket, Canada
Reviewed yesterday NEW

This resort is one of the oldest in the area. We could not take a shower because the water was almost cold and the pressure very low. We complained three times to the management, with no avail. One day, they shut down the entire resort for water because of pipes' breaking. Our friends who stayed in another building had similar...

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1Thank Angelina K
Reviewed 2 days ago NEWvia mobile

We traveled to the Melia Cayo Santa Maria Feb 14-21st. This Resort is definitely more "Dated" than ones we have been to but the Beach in Cayo Santa Maria is never disappointing. The water was the most amazing crystal blue and the sand was soft and white. There was never a time we didn't have a palapa and a lounger...

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2Thank Chase B
Toronto, Canada
Reviewed 3 days ago NEW

Loved this place. Would go back in a heartbeat. Beautiful grounds, well maintained. Always grounds people around, working on it, cleaning up. Staff are very friendly and accommodating. Great food, always lots of variety at the buffet although, yes, not much in the way of veggies or fruit. Seafood lovers dream. Beach bbq has the most amazing food, hot and...

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5Thank aljusdan
Winnipeg, Canada
Reviewed 5 days ago NEW

the hotel was excellent, staff was very friendly, it was very clean, food was very good . the pool snack bar had the best omelets and a few peso's will go along way. the beach was gorgeous and the sand out in the water was the softest i have ever felt.buffet needs more organization. get there early or you'll be...

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8Thank Martin D
London, United Kingdom
Reviewed 1 week ago

Attractive resort, with two large pools and situated on a beautiful white sandy beach. Friendly staff. Sounds idyllic? It could be - but we also experienced many of the problems others have written about, which makes you seriously question what the management of the hotel are doing. In particular: - check-in was fast and efficient, or would have been if...

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6Thank shargs
Barrie, Canada
Reviewed 1 week ago

The hotel was beautiful, ocean/beach excellent. Customer Service plus, food was good - never went hungry. We stayed in bungalow 713 and once the boardwalk is finished, quick access to the beach. We were close to pools and restaurants. Would go back in a heart beat.

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4Thank Ikerbranden
Bridgewater, Canada
Reviewed 2 weeks ago

Feb2-9th 20th- Check in fast and efficient, staff is what saves this resort.They really try hard to please. I will say bar staff and entertainment were very good. This place is about 15 years old and shows it wear and tear in parts of the resort. Food- Buffet food and service is a hit and a miss,very disorganized at times,...

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4Thank Mac1155
Mississauga, Canada
Reviewed 2 weeks ago

The hotel room (ocean view) and employees were exceptional. Unfortunately we did not have any hot water for 6 days out of 7. Front desk was of no help as the issue was never responded to truthfully until day 5 and a room move was offered. Just a little too late. On days 1 - 4 we were advised the...

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9Thank gonefishin2017
Vancouver, Canada
Reviewed 2 weeks ago

Just be warned.....it's a long review.... My wife and I stayed at the Melia Cayo Santa Maria for 1 week from Jan 30 – Feb 6. We have been coming to this area many times over the past 10 years, and have stayed in this hotel +/- 25 times. Many people ask why we keep returning… Here’s what we knew...

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18Thank rrrichar
Prince Albert, Saskatchewan
Reviewed 2 weeks ago

We traveled to this resort from January 30 - Feb 6, 2017 with another couple. This was everyone's first time in Cuba and while we were aware that the food wasn't the best, we went in with an open mind. The hotel and rooms are very clean. They were working on doing some renovations while we were there but mostly...

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9Thank xrockstarrmeg

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Tennis Court
Room types
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
In an island paradise off the northern coast of Cuba stands the 5- star All-Inclusive Meliá Cayo Santa María hotel, especially designed for families, surrounded by beautiful beaches and lush tropical vegetation. This property (358 rooms) offers facilities for incentives groups and a special wedding and honeymoon program. A perfect complement for an unforgettable holiday. ... more   less 

Additional Information about Melia Cayo Santa Maria

Address: Jardines del Rey, Cuba
Region: Caribbean > Cuba > Villa Clara Province > Cayo Santa Maria
Price Range: €171 - €337 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Melia Cayo Santa Maria 5*
Number of rooms: 360
Reservation Options:
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Also Known As:
Melia Cayo Santa Maria Hotel Cayo Santa Maria
Cayo Santa Maria Melia
Cayo Santa Maria Cuba
Santa Maria Cuba
Melia Cayo Santa Maria Cuba
Hotel Style:
#2 Romantic Hotel in Cayo Santa Maria
#3 Spa Hotel in Cayo Santa Maria
#6 Luxury Hotel in Cayo Santa Maria
#6 On the Beach Hotel in Cayo Santa Maria
#6 Top resorts Hotel in Cayo Santa Maria
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Questions & Answers

Here's what travellers have asked, with answers from Melia Cayo Santa Maria staff and other travellers.
233 questions
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Questions? Get answers from Melia Cayo Santa Maria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“See review”
 of 5 bubbles aljusdan, 24 Feb 2017 | Read review
“Room overlooking the sea are good - though only the upper floor rooms have a view.”
 of 5 bubbles shargs, 14 Feb 2017 | Read review
“If you MUST go here, Ocean view rooms are more expensive but quieter with a nice view”
 of 5 bubbles gonefishin2017, 12 Feb 2017 | Read review
“We stayed in Block 10 and it was perfect. It was close to everything and we never had any noise complaints.”
 of 5 bubbles xrockstarrmeg, 9 Feb 2017 | Read review
“building 17! close to beach and access to main lobby”
 of 5 bubbles 560doreenh, 1 Feb 2017 | Read review
5 of 5