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27/8/2017 28/8/2017
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    Melia Cayo Santa Maria

    Jardines del Rey, Cuba
    Hotel website
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    Best prices for your stay
    27/8/2017 28/8/2017
    US$284
    Traveller (6223)
    Pool & Beach (1720)
    Room & Suite (660)
    Royalton Cayo Santa Maria
    3,042 reviews
    #1 of 15 hotels in Cayo Santa Maria
     
    Melia Buenavista
    2,625 reviews
    #2 of 15 hotels in Cayo Santa Maria
     
    Melia Cayo Coco
    6,149 reviews
    #1 of 12 hotels in Cayo Coco
     
    Starfish Cayo Santa Maria
    2,219 reviews
    #7 of 15 hotels in Cayo Santa Maria
     
    Overview
    • Excellent41%
    • Very good33%
    • Average15%
    • Poor7%
    • Terrible4%
    Travellers talk about
    “juan carlos” (118 reviews)
    “the bus” (394 reviews)
    Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Dry Cleaning
    Tennis Court
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Royalton Cayo Santa Maria
    3,042 reviews
    #1 of 15 hotels in Cayo Santa Maria
     
    Melia Buenavista
    2,625 reviews
    #2 of 15 hotels in Cayo Santa Maria
     
    Melia Cayo Coco
    6,149 reviews
    #1 of 12 hotels in Cayo Coco
     
    Starfish Cayo Santa Maria
    2,219 reviews
    #7 of 15 hotels in Cayo Santa Maria
     
    Rooms
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (4,302)
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    1 - 5 of 2,483 reviews

    Reviewed 4 days ago

    This is my 7th time in Cuba and Santa maria is my favorite place. The beach is perfection and perfect for families. The restaurants were pretty good(keep in mind if you want authentic italian food then you need to go to Italy.) Different types of...More

    4  Thank Hotmailkid
    Response from Melia S M, General Manager at Melia Cayo Santa MariaResponded 2 days ago

    Dear Client. We regret that you could not enjoy your holiday because of the stomach problems, very common at certain times of the year and not because of the hygienic conditions of the Hotel, which I assure you that we control daily. We hope you...More

    Reviewed 4 days ago

    My new wife and I have just returned from this hotel(9.08.17), and still have the stomach bug .I got sick on the second day there, my wife on the third day. It was our honeymoon. Everyone we spoke to had the same thing. We had...More

    4  Thank pool17
    Response from Melia S M, General Manager at Melia Cayo Santa MariaResponded 2 days ago

    Dear Client. We regret that you could not enjoy your holiday because of the stomach problems, very common at certain times of the year and not because of the hygienic conditions of the Hotel, which I assure you that we control daily. We hope you...More

    A TripAdvisor Member
    15
    Reviewed 5 days ago via mobile

    My partner and I have recently stayed at Melia Cayo Santa Maria. The staff,pool, beaches etc can't fault. The reason for my poor scoring on the review is that EVERYONE had this stomach bug. My partner and I, including other English travellers we met. After...More

    5  Thank A TripAdvisor Member
    Response from Melia S M, General Manager at Melia Cayo Santa MariaResponded 4 days ago

    Dear Customer. We regret the inconveniences suffered by the stomach problems, sometimes peculiar to this season of the year for most people. We thank you for your opinions and we assure you that we are improving those points that you point out. Receive our most...More

    Reviewed 1 week ago

    Only just arrived here and want to go home, very dated which is okay, but rooms are dirty, no water in room for coffee or cleaning your teeth. I have never stayed in such a run down, dirty establishment. I won't knock the waiters etc...More

    5  Thank Techna50
    Response from Melia S M, General Manager at Melia Cayo Santa MariaResponded 4 days ago

    Dear Customer. We deeply regret your bad experience in our Hotel and we want to apologize for all the inconveniences caused. Thanks to your comments we will do everything possible to improve and offer the best service since that is our goal and our reason...More

    Reviewed 2 weeks ago

    where to start? okay the good parts, the staff were all brilliant and helpful but very overworked, the drinks were good in comparison to some hotels I have stayed in, the beach is beautiful as are the hotel grounds and lobby area ......... now to...More

    9  Thank 999twiggy
    Response from Melia S M, General Manager at Melia Cayo Santa MariaResponded 1 week ago

    Dear Client We appreciate your opinions and we assure you that we use them to improve our services. Thank you very much for your comments. Sincerely

    Royalton Cayo Santa Maria
    3,042 reviews
    #1 of 15 hotels in Cayo Santa Maria
     
    Melia Buenavista
    2,625 reviews
    #2 of 15 hotels in Cayo Santa Maria
     
    Melia Cayo Coco
    6,149 reviews
    #1 of 12 hotels in Cayo Coco
     
    Starfish Cayo Santa Maria
    2,219 reviews
    #7 of 15 hotels in Cayo Santa Maria
     
    About
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Spa
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Tennis Court
    Details
    • Price range
    • US$155 - US$424 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Romantic Hotel in Cayo Santa Maria
    • #4 Spa Hotel in Cayo Santa Maria
    • #8 On the Beach Hotel in Cayo Santa Maria
    • #9 Top resorts Hotel in Cayo Santa Maria
    • #9 Luxury Hotel in Cayo Santa Maria
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 360
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Prodigios Interactivos SA, Booking.com, Cancelon and TripOnline SA so you can book your Melia Cayo Santa Maria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Cuba >
    • Villa Clara Province >
    • Cayo Santa Maria
    • Also Known As
    • Melia Cayo Santa Maria Hotel Cayo Santa Maria ,
    • Cayo Santa Maria Melia ,
    • Cayo Santa Maria Cuba ,
    • Santa Maria Cuba ,
    • Melia Cayo Santa Maria Cuba
    Add Photo Photos
    Traveller (6223)
    Pool & Beach (1720)
    Room & Suite (660)
    Dining (416)
    Hotel & Grounds (3309)
    Bathroom (69)
    Family and Play Areas (43)
    Business Centre & Event Rooms (35)
    Nearby
    Melia Cayo Coco
    6,149 reviews
    74.38 km away
     
    Melia Buenavista
    2,625 reviews
    2.58 km away
     
    Starfish Cayo Santa Maria
    2,219 reviews
    2.24 km away
     
    Royalton Cayo Santa Maria
    3,042 reviews
    2.69 km away
     
    Nearby Restaurants
    Restaurant en Familia
    66 reviews
    44.80 km away
    Restaurante La Estancia
    93 reviews
    52.83 km away
    Lenny's Bar and Grill
    754 reviews
    68.28 km away
    Restaurant Maite La Qbana
    178 reviews
    75.57 km away
    Nearby Attractions
    Santa Maria Beach
    1,234 reviews
    3.46 km away
    Delfinario en Cayo Santa Maria
    2,158 reviews
    4.48 km away
    Plaza La Estrella
    636 reviews
    2.93 km away
    Plaza Las Dunas
    152 reviews
    .36 km away
    Ask a question
    Questions & Answers
    thedaintons
    1 August 2017|
    Answer
    Response from rrrichar | Reviewed this property |
    You will find beach towels in your room on arrival. You can exchange them at a small building close to the beach restaurant, before you go along the path that leads to the main boardwalk to the beach. There is a book... More
    1
    Vote
    natnat77
    31 July 2017|
    AnswerShow all 7 answers
    Response from tofisherman | Reviewed this property |
    You can book the dolphin excursion at your hotel. You can also book it as part of the catamaran tour. There's taxis everywhere and they're very fair. The closest town is an hour away.
    0
    Votes
    durac7
    14 July 2017|
    AnswerShow all 6 answers
    Response from Lubica H | Reviewed this property |
    As far as I remember, there was no CD player in our room.
    0
    Votes
    Room Tips
    "block 19 was fairly close to the beach"
    Read review
    "Block 26 was a good location for beech,eating areas bar and reception"
    Read review
    "Don't think there are any"
    Read review
    "Just go to another hotel if you want to eat something"
    Read review
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