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Sol Cayo Santa Maria

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1 room 2 adults 0 children
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Sol Cayo Santa Maria
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2,537 Reviews from our TripAdvisor Community

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There are newer reviews for Sol Cayo Santa Maria
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Showing 1,201: English reviews
Hamilton, Canada
Reviewed 2 weeks ago

I was reading the reviews while trying to decide where to go for my vacation, and I really wish I listened to the bad ones, because wow were they right. I went to Sol Cayo Santa Maria for reading week (feb 19-26) with my boyfriend. We are both 20 years old and were looking for something good for our vacation....

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9Thank madelynmcc
AlejandroVictor2017, Director General at Sol Cayo Santa Maria, responded to this review

Dear madelynmcc, We are sorry to read your comments in regards of your stay with us. Please be sure that we work as hard as possible and we aim at delivering always the best possible experience to all of our dear guests. Our hotel is involved in a renovation process that will give us our structural conditions back. Nevertheless i...

Toronto, Canada
Reviewed 2 weeks ago

I had a great experience at Sol Cayo Santa Maria! My favourite part of my experience was the staff at the hotel. Everybody was very friendly and cheerful all the time which made my vacation a very positive experience. I would recommend everyone I know to spend time at Sol Caya Santa Maria without a doubt.

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2Thank kirbon
AlejandroVictor2017, Director General at Sol Cayo Santa Maria, responded to this review

Dear kirbon, Thank you very much for your good comments. We are pleased to know that you have enjoyed your holiday in our hotel. That's why our staff works for and sure will be excited about your good comments. We keep working in renovations to give you all the best. We hope you can come back to Sol Santa Maria...

Winnipeg, Canada
Reviewed 2 weeks ago

So having been to Cuba many times, this was my first trip to Santa Maria. It won't be my last. If you're expecting luxury & 5 star accommodations, don't go. Simple as that. What makes this hotel so great are the people. It's a smaller property, and quieter. The food was excellent and I was treated like family. This was...

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3Thank Wendy H
AlejandroVictor2017, Director General at Sol Cayo Santa Maria, responded to this review

Dear Wendy H, Thank you very much for your good comments. We are pleased to know that you have enjoyed your holiday in our hotel. That's why our staff works for and sure will be excited about your good comments. We keep working in renovations to give you all the best. We hope you can come back to Sol Santa...

Montreal, Canada
Reviewed 2 weeks ago

One of the cleanest and beautiful scenery of ocean I have ever seen so far. the employees are so much kind and helpful in the bar, restaurant and the housekeeping. the facility in the rooms are zero. no warm water for a few days, TV broken and they did not care even with 3 times advising. they charged us for...

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2Thank ftdshah
AlejandroVictor2017, Director General at Sol Cayo Santa Maria, responded to this review

Dear ftdshah, We have analyzed your comments regarding your stay at our Sol Cayo Santa María hotel. Our intention is always to improve our services so your opinions help us in this purpose. Please be sure that we work as hard as possible and we aim at delivering always the best possible experience to all of our dear guests. Our...

waterloo
Reviewed 3 weeks ago

Sol cayo santa maria,Its like a second home to me.The workers have always treated me like gold!!I bring friends and the receive the same treatment good good people at the Sol If there is a problem they do the best they can to make it right. at the reception you have Yenia Perez awesome young Lady hard worker and George...

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5Thank buddywaterloo
AlejandroVictor2017, Director General at Sol Cayo Santa Maria, responded to this review

Dear buddywaterloo, Thank you very much for your good comments. That is why our staff works for. We keep working in renovations to give you all the best. We hope you can come back to Sol Santa Maria again. Best regards, Alejandro Jaime General Manager

Reviewed 3 weeks ago via mobile

Ill start by saying we have been to cuba 3 times previously (veradaro) This will be the most honest thing I've ever written, to say we were disappointed would be an understatement! 98% of amenities, photos they have posted FALSE!!! We arrived late at nite after a very stressful travel day of 23 hours, when we checked in or tried...

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13Thank travellingkelley
AlejandroVictor2017, Director General at Sol Cayo Santa Maria, responded to this review

Dear travellingkelley, We are sorry to read your comments in regards of your stay with us Please be sure that we work as hard as possible and we aim at delivering always the best possible experience to all of our dear guests. Our hotel is involved in a renovation process that will give us our structural conditions back. Nevertheless i...

London, Canada
Reviewed 4 weeks ago

I went to this resort just before Christmas and it was the worst experience. We checked into our room at about 4pm (well, a different room because ours wasnt ready). We dropped our bags off and then went to the bar. We went back to our room around 5:30 to get ready for dinner, and our room had been broken...

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13Thank emilycL8075GC
AlejandroVictor2017, Director General at Sol Cayo Santa Maria, responded to this review

Dear emilycL8075GC, We are sorry to read your comments in regards of your stay with us; normally these events don´t happen in our resort Please be sure that we work as hard as possible and we aim at delivering always the best possible experience to all of our dear guests. Once again please accept our apologies for this inconvenience Best...

Sudbury, Canada
Reviewed 4 weeks ago

This was our first all inclusive trip. All and all I have to say that we had a great trip. It is an older resort that needs some upgrades and work here and there but all around staff and service was excellent and friendly. Our room was clean, nothing fancy but we always had hydro and running/hot water and some...

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3Thank klagrosse
AlejandroVictor2017, Director General at Sol Cayo Santa Maria, responded to this review

Dear klagrosse, Thank you very much for your good comments. We are pleased to know that you have enjoyed your holiday in our hotel especially the service and the beach. That is why our staff works for. We keep working in renovations to give you all the best. We hope you can come back to Sol Santa Maria again. Best...

Didsbury, Canada
Reviewed 4 weeks ago

This was our third trip to this resort. I will say the produce has gotten better in the salad bar area.However the towel service for beach was pathetic. The pool area service for drinks is ZERO! The rooms are not comfortable and water pressure is sad. The place is OLD and run down. Yes the beach is nice and its...

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10Thank robert g
AlejandroVictor2017, Director General at Sol Cayo Santa Maria, responded to this review

Dear robert g, We are sorry to read your comments in regards of your stay with us Please be sure that we work as hard as possible and we aim at delivering always the best possible experience to all of our dear guests. Our hotel is involved in a renovation process that will give us our structural conditions back. Nevertheless...

Clarence Creek Ontario Canada
Reviewed 5 weeks ago

I rarely complain but this is out of the ordinary. I was very upset I have been travelling a long time alone never ran in to a problem like this for a while it was a nightmare. There was even a lady I met helping me with this. I would not recommend this resort unless they get everything in order...

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11Thank dodette89
AlejandroVictor2017, Director General at Sol Cayo Santa Maria, responded to this review

Dear dodette89, We are sorry to read your comments in regards of your stay with us. Please be sure that we work as hard as possible and we aim at delivering always the best possible experience to all of our dear guests. Our hotel is involved in a renovation process that will give us our structural conditions back. Nevertheless i...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
In an island paradise off the northern coast of Cuba stands the All Inclusive 4-star Sol Cayo Santa Maria hotel (300 rooms). Ideal for simply relaxing or for exploring the clear ocean bottom and neighboring keys that surround this marvelous Cuban tourist destination. Enjoy an unforgettable holiday with your family, all included. ... more   less 

Additional Information about Sol Cayo Santa Maria

Address: Cayo Santa Maria | Villa Clara, Cuba
Region: Caribbean > Cuba > Villa Clara Province > Cayo Santa Maria
Price Range: €110 - €286 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sol Cayo Santa Maria 3.5*
Number of rooms: 300
Reservation Options:
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Also Known As:
Sol Cayo Santa Maria Hotel Cayo Santa Maria
Sol Hotel Cayo Santa Maria
Cayo Maria Santa Sol
Sol Cayo Santa Maria Cuba
Cayo Santa Maria Sol
Hotel Style:
#10 Top resorts Hotel in Cayo Santa Maria
#11 On the Beach Hotel in Cayo Santa Maria
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Questions & Answers

Here's what travellers have asked, with answers from Sol Cayo Santa Maria staff and other travellers.
196 questions
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Questions? Get answers from Sol Cayo Santa Maria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just do a room check and ask to switch rooms if needed - my room was amazing but I saw a friend's room and it wasn't so great.”
 of 5 bubbles timlucier, 22 Mar 2017 | Read review
“Room facing the pool might be a bit noisy for some; there is music playing for most of the day.”
 of 5 bubbles RuthM467, 13 Mar 2017 | Read review
“look at the plan - closer to the beach means further away to buffet”
 of 5 bubbles GN-Canada, 9 Mar 2017 | Read review
“ask for a newly renovated one because they are disgusting and falling apart”
 of 5 bubbles madelynmcc, 6 Mar 2017 | Read review
“Good Luck! There are no good rooms. Just so so rooms. Old bedding and cheap mattresses.Bring your own towels.”
 of 5 bubbles robertgH8924BJ, 18 Feb 2017 | Read review
5 of 5