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Hotel Palazzo del Capitano Exclusive Wellness & Relais

1,221 reviews
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Traveller (392)
Room & Suite (234)
Dining (44)
Overview
  • Excellent72%
  • Very good22%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“lovely garden”(11 reviews)
“san quirico”(59 reviews)
“beautiful hotel”(12 reviews)
Free Wifi
Breakfast included
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from Hotel Palazzo del Capitano Exclusive Wellness & Relais
Special Deal: Free breakfast with your stay
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Reviews (1,221)Write a Review
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All reviewslovely gardensan quiricobeautiful hotelmain buildingafternoon teadel capitanopastriesbreakfast was includedbreakfast roompublic parkingtuscan villagespent nightsfour poster bedno elevatorthe hotel's restaurantan upgradespa treatments
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1 - 5 of 235 reviews
Reviewed 29 December 2017 via mobile

My husband and I stayed here hoping to have a romantic getaway. The beds were so uncomfortable we could barely sleep. The rooms decor was outdated, the breakfast was cheap nothing like what we’ve normally had in Tuscany. The WiFi was non existent, we complained...More

1  Thank Erin M
Response from ResponsabileCapitano, Proprietario at Hotel Palazzo del Capitano Exclusive Wellness & RelaisResponded 2 January 2018

Dear Guest, after one year you published a review on our page, january 2017 and after an extensive research and your name does not appear on the official list in january. We have already informed "dispute tripadisor" (as a false review or wrong page) and...More

Hotel's Favourite
Reviewed 27 December 2017

Confortable stylish bedrooms associated to professional service that make you feel to be in the right place to discover outstanding beauty of Tuscany. Palazzo del Capitano and its restaurant "il vecchio forno" have been fulfilling our expectations.More

Thank marcostef m
Response from ResponsabileCapitano, Proprietario at Hotel Palazzo del Capitano Exclusive Wellness & RelaisResponded 6 January 2018

Dear Marcostef m, thank you for your review on our page: we've appreciated it a lot! Our staff is very thankful for your nice words. We always pay attention to all the small details that make great a stay in our Hotels and in our...More

Reviewed 11 November 2017

We just returned from a 3 day stay at the Capitano. Staff was wonderful and helpful with whatever we asked. When we bought a bottle of wine and some cheese and wanted to sit in the garden to enjoy it, they could not be more...More

Thank sandy d
Response from ResponsabileCapitano, Proprietario at Hotel Palazzo del Capitano Exclusive Wellness & RelaisResponded 16 November 2017

Dear Mrs Sandy, Thank you for taking the time to share this wonderful feedback from your recent experience with us at Capitano Hotel Collection. We really wish to make every guest's stay a unique one and we are proud to have succeeded with you. We...More

Reviewed 1 November 2017 via mobile

Great room .. staff couldn’t have been better ( Francesco, Palo, Valeria & Francesca) all were friendly and helpful. Location is perfect and included breakfast. Which was leaps and bounds above any free continental breakfast offered in the USA.More

Thank Frank P
Response from ResponsabileCapitano, Proprietario at Hotel Palazzo del Capitano Exclusive Wellness & RelaisResponded 3 November 2017

Dear Mr Frank P, many thanks for your opinion, it's highly appreciated! We are very proud of our Staff because they are all part of a family, here at the "Capitano Hotel Collection". We hope you'll come back as soon as you can, so you'll...More

Reviewed 18 October 2017 via mobile

We thought we’d be staying in the main hotel, but instead we were escorted 100 metres to an ancient house on a narrow back street where we ascended two floors to our room, called Auriga. It was not large, but it was nicely decorated and...More

Thank Tony E
Response from ResponsabileCapitano, Proprietario at Hotel Palazzo del Capitano Exclusive Wellness & RelaisResponded 22 October 2017

Dear Tony, thanks a lot for your wonderful words. We're absolutely glad that you've seen all the things, also the smallest ones, that we arrange for our guests. Hospitality is like a painting, where all the small things provide to give you the right impression...More

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About
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Shuttle Bus Service
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$73 - US$382 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$73 - US$382 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (392)
Room & Suite (234)
Dining (44)
Pool & Beach (1)
Amenities (28)
Family and Play Areas (2)
Questions & Answers
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Mia M
17 July 2015|
Answer
Response from ResponsabileCapitano | Property representative |
Dear Mrs Mia, we thank you for your kind request in our Palazzo del Capitano Wellness & Relais , we have a Spa the Suite of Venus with Hot Tub and steam bath in chromotherapy , the use of the Wellness Area is always under... More
-1
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Allovesoc
1 June 2015|
Answer
Response from ResponsabileCapitano | Property representative |
dear Sir, unfortunately the pool won't be ready for this season but our guests can have a special rate for a daily admission to a local pool in San Quirico 5 min walking from the Hotel and also to the thermal Pool of bagno... More
0
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iloveitaly1212
6 April 2015|
Answer
Response from ResponsabileCapitano | Property representative |
Dear guest, the air conditioning is going to turn on in May. The spa is in the main building of Palazzo del Capitano. We remain, best regards, Reservation Dept
1
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Room Tips
"Suite/Romantic Suite - (I think it's called Virgin Suite) Lovely with lots of room but the shower is..."
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"Basic suite is great value for the money - very spacious"
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"Please note the somewhat steep stairs to the rooms."
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"Make sure you get a room with Aircon in summer. Also check which building you'll be in"
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