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Warner Cricket St. Thomas Hotel

#3 of 4 Hotels in Chard
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Warner Cricket St. Thomas Hotel
Warner Cricket St. Thomas Hotel
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1,474 Reviews from our TripAdvisor Community

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Showing 1,474: English reviews
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Herefordshire, United Kingdom
Reviewed yesterday NEW

Our room was great, the hotel was lovely but: the Games area was terrible; the skittles backboard and sides were broken, there was a hole in the wall behind; the short mat was not great and there were incomplete sets of bowls. If you are going to advertise that you have this facility it should be looked after. The same...

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Thank rogmar2017
Devon, United Kingdom
Reviewed 2 days ago NEW

This was my and my husband's first visit to Cricket St Thomas - we have visited both Gunton Hall and Sinah Warren before. Check in was efficient and we were very lucky in that our Signature Room was formerly a Royale Room which had been downgraded and was absolutely huge - very happy with the room thank you Warners !...

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Thank Debbie G
Cricket W, General Manager at Warner Cricket St. Thomas Hotel, responded to this review

Thank you for your review of your first ever visit to Cricket St Thomas Hotel. With previous visits to Gunton Hall and Sinah Warren already undertaken, making comparisons across the Hotels in our group is part of holidaying with Warner Leisure Hotels. Many guests have their special favourite and return year after year. I was delighted that you were really...

Reviewed 3 days ago NEW

Have just returned from weekend celebrating my mums birthday- party of 8. The setting itself was very beautiful with very well maintained grounds, however I felt the hotel itself had some negative points. Distances from rooms in the walled garden to the restaurant and pavilion much too far if you have mobility problems, something that wasn't clear on the website....

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1Thank Shoptilwedrop
Cricket W, General Manager at Warner Cricket St. Thomas Hotel, responded to this review

Hello and thank you for your review. I am pleased that you enjoyed most aspects of your stay but sorry to learn that you had some disappointments. I understand that our Walled Graden area is a little way from our main facilities and that is why I always suggest on TripAdvisor that any guest with mobility problems talk with our...

Kingston-upon-Hull, United Kingdom
Reviewed 4 days ago NEW

Our party of 7 have just returned from very enjoyable weekend. We all had signature rooms in the walled garden building, pleased they were allocated next to each other. The added touches of robes, fresh milk etc were very good. Putting towels for the pool in the rooms is a great idea too. When one if our group asked for...

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2Thank Sheila D
Cricket W, General Manager at Warner Cricket St. Thomas Hotel, responded to this review

Cricket St Thomas Hotel is a fantastic location to meet with a party of family or friends. Your review was a joy to read and a great reward for all of the Teams here whose aim is to create great times and lasting memories for our guests. Our New Signature Experience is phenomenally popular with our guests for all of...

Rainham, United Kingdom
Reviewed 4 days ago NEW

The location is beautiful and the rooms are clean and well stocked with tea,coffee,water and biscuits, dinning area can get a bit chaotic at meal times. Swimming pool on the small side but very nice in the sauna and other amenities. Now to the Entertainment,!!! the singer in the resident band could only sing on one level, (take some ear...

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1Thank 981sue55
Cricket W, General Manager at Warner Cricket St. Thomas Hotel, responded to this review

Thank you for your 4 bubble rated review your feedback is greatly appreciated. We think that our location really is something special and I am glad that you agree and found our estate " beautiful" and that you thoroughly enjoyed all that our accommodation has to offer. Our newly refurbished Pavilion Theatre is a great venue for our main evening...

Hemel Hempstead, United Kingdom
Reviewed 4 days ago NEWvia mobile

We are regular guests of Warner's but this is our first time at Cricket St Thomas. We enjoyed everything about our stay and it beat our expectations. We went on a organised garden tour and the tour guide was very knowledgeable and helpful. He mentioned that Nut hatch birds could be seen in the grounds and the next day i...

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1Thank TripMember060920164
Cricket W, General Manager at Warner Cricket St. Thomas Hotel, responded to this review

Thank you for writing a lovely review of your stay with us here at Cricket St Thomas Hotel. Your kind comments will be passed on to all of the Teams here and will be very gratefully received. For those guests who like to explore our estate there is always something to see. We are a real haven for for bird...

Swindon, United Kingdom
Reviewed 5 days ago NEW

Visited on 27 -- 30 January 2017 & it was the biggest waste of money ever!! The room was freezing -- the heater had obviously not been on for months & there was no double glazing so the draft came in​ all the time!! It took two days to heat this room !! The Complex was three buildings & as...

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Thank drusillabyrne
Cricket W, General Manager at Warner Cricket St. Thomas Hotel, responded to this review

Firstly, I would like to say how sorry I am that you were disappointed with your stay with us in January. I always suggest that if guests have any difficulties during their stay to let us know at the time and we will always endeavour to "put things right" for you. All of our followers on Tripadvisor know that I...

Devon
Reviewed 5 days ago NEWvia mobile

Firstly we must say that we enjoyed our day. The pool, sauna, steam and Tropicana facilities were fine. The treatments were also good; back massage, facial, manicure and pedicure. Staff were friendly. However the building and decor is in need of a refresh. Badly scuffed walls, leaves in the entranceway, peeling paint in some areas and lampshades/covers that could do...

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Thank PoshinDevon
Cricket W, General Manager at Warner Cricket St. Thomas Hotel, responded to this review

I welcome all guest feedback, observations and opinions and I would like to thank you for your review. I was very pleased that you had a great day and that your treatments and Beauty Team were up to your expectations and yes, you are absolutely correct, we are legally obligated to use plastic flutes around the pool and Leisure Suite...

Cirencester, United Kingdom
Reviewed 1 week ago NEW

We spent 4 nights at this hotel in a signature room with a cracked sink and the room was quite cold, the air con turned up did not make any diffrence. Our room 477 which was a very long walk from the main resteraunt. We did ask about using the Granary resteraunt but were told at reception we had to...

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1Thank John D
Cricket W, General Manager at Warner Cricket St. Thomas Hotel, responded to this review

Thank you for taking the time to write your review. I was very sorry to learn that you were cold during your stay. All of our accommodation has individual thermostats in each room so that guests can create their own ambient temperature. We also are able to offer additional heating if required and a call to Reception would have alterted...

Malvern Wells, United Kingdom
Reviewed 1 week ago via mobile

Third visit and overall it's still a very nice place. As it says few niggles like no swimming towels in our room were brought up third time of asking when we arrived bath had a scum round it. Toiletries were not replenished on second day even though empties were in the bath. Over all still good but needs care.

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1Thank allan k
Cricket W, General Manager at Warner Cricket St. Thomas Hotel, responded to this review

Thanks for your review and I would like to apologise to you for the absence of swimming towels in your room. These should have been replenished and your bath should have been spotless as per our usual standards. Your comments have been made known to the Housekeeping Team and I apologise on their behalf. We will continue to monitor the...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
A 239 bedroom AA4 star Country House Hotel, Set in stunning Somerset countryside amongst 160 acres of beautiful lakes and gardens. Our adult only policy and 1/2 board packages with nightly entertainment and pool with leisure club make us ideal for a short break. ... more   less 

Additional Information about Warner Cricket St. Thomas Hotel

Address: Chard | Somerset, Chard TA20 4DD, England
Region: United Kingdom > England > Somerset > Chard
Price Range: €262 - €327 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Warner Cricket St. Thomas Hotel 4*
Number of rooms: 239
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Also Known As:
Cricket St Thomas Hotel, Lakes And Gardens Hotel Chard
Cricket St Thomas Historic Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Warner Cricket St. Thomas Hotel staff and other travellers.
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Questions? Get answers from Warner Cricket St. Thomas Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't go!!”
drusillabyrne, 23 Apr 2017 | Read review
“Check to see how far your room is from the reception/resteraunt area as some rooms you will have a long walk.”
X860HGjohnd, 21 Apr 2017 | Read review
“Courtyard rooms are good if you want to be close to reception and Tree Tops restaurant”
SurreyRonnie, 17 Apr 2017 | Read review
“Courtyard rooms”
ava90, 14 Apr 2017 | Read review
“Signaure rooms for that little extra”
BristolAlbertus, 13 Apr 2017 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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