Hotel Palacio de Luces - Relais & Chateaux
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Ctra. AS - 257 s/n, 33328 Luces, Colunga Spain
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Dining (30)
Room & Suite (29)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 14/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Palacio de Luces - Relais & Chateaux
Updated 14/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
Location
Cleanliness
Service
Value
Everyone needs a place to lay their weary head. For travelers visiting Luces, Palacio de Luces - Relais & Châteaux is an excellent choice for rest and rejuvenation. Well-known for its romantic environment and proximity to great restaurants, Palacio de Luces - Relais & Châteaux makes it easy to enjoy the best of Luces. Free wifi is offered to guests, and rooms at Palacio de Luces - Relais & Châteaux offer air conditioning and a minibar. During your stay, take advantage of some of the amenities offered, including room service and a concierge. Guests of Palacio de Luces - Relais & Châteaux are also welcome to enjoy a pool and free breakfast, located on site. For travelers arriving by car, free parking is available. While you’re here, be sure to check out Tella, one of the Spanish restaurants that can be found in Luces, which is a short distance from Palacio de Luces - Relais & Châteaux. If you are interested in exploring Luces, check out a lighthouse, such as Faro de Cabo de Lastres. Whether you’re traveling for business, pleasure or both, Palacio de Luces - Relais & Châteaux is sure to make your visit to Luces one worth remembering.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Highchairs available
Car hire
Conference facilities
Wifi
Hot bath
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast buffet
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
Butler service
Laundry service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Minibar
Flatscreen TV
Extra long beds
Complimentary toiletries
Bathrobes
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Hair dryer
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Room types
Mountain view
Ocean view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French, Spanish
Location
Full view
Contact
Ctra. AS - 257 s/n, 33328 Luces, Colunga Spain
Name/address in local language
Getting there
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311Reviews2Q+A4Room tips
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Popular mentions
The common areas in the hotel are very nice but there are only 2 rooms that are currently updated. On the web page there are photos of the 2 updated rooms. Basically we were sold a lie! No ‘mountain views’, dated style dark wood furniture. Not impressed!
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Date of stay: August 2020Trip type: Travelled with family
Helpful
Response from Desirée Martínez, Marketing at Hotel Palacio de Luces - Relais & Chateaux
Responded 18 Aug 2020
Dear swebb69: We thank you for taking the time to review us and using the platform to express your concern. You are kindly invited and certainly most welcome to come directly to us or the Management in order to assist you during your stay, because Tripadvisor is an anonymous website. Our house was reconstructed with the aim to provide maximum comfort and coziness to a modern traveler, yet at the same time to preserve the elegance and atmosphere of the original construction. We ensure all hotel photos are displayed optimally all platforms and we design coming soon photo examples of the upgradings too, Moreover, the room images are available on our website, room per room. We are in the final stages of upgrading the hotel, a process which we hope to have completed in the very near future but now our highest priority is the health, safety and security of our guests, which are undoubtedly essential. Once again, thank you for your valuable comments as it is mainly through guest comments that we become aware about improvements that should be made and this constantly drives our aim to achieve excellence. We deserve another chance and I am confident that you will notice many positive changes during your future visits to our hotel. With Warm Regards,
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This was my first trip to the North,and this Palacio was the best adress, Asturias is like heaven, you can enjoy beach, rivers,mountains,green lands,the views are just amazing,it can rain also and be sunny the same day, the food is very yummy,especially fish restaurants, pple living there are very kind and helpful most of them are fishers The Palacio of Luces was very impressive: calm, clean and all the staff was very kind and helpful and smiling all the time, the food is very good also.Rooms are nice and the views from there are just awsome.I would like to go back there again.Thank you
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Date of stay: August 2019Trip type: Travelled as a couple
1 Helpful vote
Helpful
Response from Desirée M, Director de Relaciones con Clientes at Hotel Palacio de Luces - Relais & Chateaux
Responded 15 Feb 2020
Dear Wafaemaroc: Many thanks for your recent wonderful review of the Palacio de Luces hotel. It was great to learn that you had such an enjoyable stay and our team looked after you so well. I love your kind words about this place, Asturias is very Spanish in some ways, and surprisingly unlike the rest of the country in many others. Its Celtic, Atlantic culture is the polar opposite of the indolent, sherry-sipping, sun-lounging outdoor life of the Mediterranean. We are the only Relais & Châteaux in the region in one of the most beautiful areas of Asturias in we are very proud of sharing our patrimony with you. Hoping to have the pleasure of welcoming you back soon to our palace we remain at your entire disposal. With Best Regards, Desirée M. (Guest Relations Director)
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+1
We got to this hotel selected the same day looking for something different and was right on point is a 16 century center Palace and amazing nature around the property. Rooms are spacious & comfortable. It has a world class restaurant. You can visit this place with your kids and family for days.
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Date of stay: October 2019Trip type: Travelled as a couple
Helpful
Response from Desirée M, Director de Relaciones con Clientes at Hotel Palacio de Luces - Relais & Chateaux
Responded 1 Nov 2019
Dear ealicea1124: We are delighted to read you had a great experience at Palacio de Luces, our Historical Hotel.Thank you for taking the time to highlight your favorite amenities and the features of our hotel that helped make your stay so fantastic. The whole team proudly thanks you for your kind words about our charming hotel situated in a refurbished 16th-century palace which treasures old histories of Colunga, and be sure that will serve as a motivation for us to continue working with excellence. We look forward to welcoming you back soon. Kind Regards, Desirée M.Villaverde (Guest Relations Director)
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Palacio de Luces was such a wonderful choice for a night in northern Spain. It's location in Asturias is breathtaking, with views of the Sierra del Sueve mountains and inviting gardens. Even on a rainy afternoon, we were delighted with the scenery surrounding the Palacio. Our rooms were large and handsome, with cozy chairs to sit for a cup of tea, and an enormous bathroom. Amenities in the hotel include a sauna and pool, a piano bar, and many quiet seating areas around the hotel. The restaurant was fabulous and the waitstaff extremely attentive. Two of us chose the absolutely outstanding fresh catch of the day, matched by the succulent pork loin and the always wonderful ham croquettes. Of course, the wine was an excellent Rioja. Every member of the staff was as helpful as they could be, with one young man just coming on duty in the morning rushing out to wish us a good trip during the rest of our time in Spain. All in all, Palacio de Luces would be a must-return for me.…
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Date of stay: October 2019
Location
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Desirée M, Director de Relaciones con Clientes at Hotel Palacio de Luces - Relais & Chateaux
Responded 28 Oct 2019
Dear RafflesAndFinn: Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Did you know that Palacio de Luces is the first Relais & Châteaux hotel in Asturias? The building itself dates back from 1580. The former palace was reconstructed with the aim to provide maximum comfort and coziness to a modern traveler, yet at the same time to preserve the elegance and atmosphere of the original construction. Gastronomy is one of our main commitments and we are glad to know that you had the opportunity to try our fresh and homemade cuisine. We are also very happy that you noticed the breathtaking location of our house as well as our friendly and helpful staff. Again, many thanks for your review and positive, complimentary, words therein. Looking forward to welcoming you again. With our best regards. Desirée M.Villaverde (Guest Relations Director
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This hotel is breathtaking when you walk in - the architect has done a wonderful job joining a light modern extension on to the original house. The light streams through the windows and the wide open corridors, the dining room has amazing views from all its large glass windows and you can’t wait to arrive at your bedroom. This is one of the problems to me as the rooms have much smaller windows which means they feel dark in comparison to the public areas and really have restricted views almost as though another architect has designed them. (Interestingly all the photos of the bedrooms in their brochure are taken at night with the curtains closed). Sadly l felt no warmth in the hotel or the staff who just seemed to be doing their job but not really enjoying it. There was no place to curl up with a book and read in the sun as the only chairs outside were near the bar and you felt that if they had put sun loungers on the grass you would have messed up the immaculate grounds. Everywhere although beautiful felt very cold & clinical and although the breakfasts were a magnificent spread & delicious you did feel that the hotel was designed for weddings & corporate events. Regardless of this it is still a five star hotel and we enjoyed our stay.…
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Date of stay: September 2019Trip type: Travelled as a couple
Helpful
Response from Desirée M, Director de Relaciones con Clientes at Hotel Palacio de Luces - Relais & Chateaux
Responded 16 Sep 2019
Dear Fido0: Thank you for your comments and 5 star rating of your recent stay at the Hotel Palacio de Luces. Please let me highlight, our palace has been refurbished recently and the building is from the XVI century, for that reason every room has a different size and location and whereas some have bigger windows and more light, others have higher ceilings, but we are always willing to find the perfect room for every single guest. We are taking your experience very seriously into consideration. Our guests' comments are essential for our continuous improvement and yours have been shared with the team in order to treat them internally and establish the necessary measures on our way towards the excellence. Please accept our most sincere apologies for not meeting or exceeding your expectations. At Luces we pride ourselves on the goodness, honesty and friendliness of our staff. We relate to one another as if we are a family and as a family we really do the best that we can to make our guests feel as if they are part of that family. We are a small boutique and personal hotel and hope that our guests are comfortable enough to tell us of any shortcomings that they might experience with their accommodation or our service so that we can immediately rectify those deficiencies. . We use these reviews to guide our efforts and improve our service for the new season, full of surprises. We hope that you will consider staying with us again, the next time you visit Lastres. Sincerely, Desirée M.Villaverde (Guest Relations Director)
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PRICE RANGE
US$97 - US$292 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
palacio de hotel luces
LOCATION
SpainAsturiasColungaLuces
NUMBER OF ROOMS
43
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Claim Your Listing Frequently Asked Questions about Hotel Palacio de Luces - Relais & Chateaux
Which popular attractions are close to Hotel Palacio de Luces - Relais & Chateaux?
Nearby attractions include Beach of Rodiles (7.4 km), Museo Jurasico de Asturias (MUJA) (2.0 km), and Playa de la Griega (2.7 km).
What are some of the property amenities at Hotel Palacio de Luces - Relais & Chateaux?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel Palacio de Luces - Relais & Chateaux?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Palacio de Luces - Relais & Chateaux?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hotel Palacio de Luces - Relais & Chateaux?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Palacio de Luces - Relais & Chateaux?
Conveniently located restaurants include Eutimio, El Barrigon de Bertin, and Bar el Cruce.
Are there opportunities to exercise at Hotel Palacio de Luces - Relais & Chateaux?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Hotel Palacio de Luces - Relais & Chateaux located near the city centre?
Yes, it is 0.2 km away from the centre of Luces.
Does Hotel Palacio de Luces - Relais & Chateaux offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hotel Palacio de Luces - Relais & Chateaux?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Hotel Palacio de Luces - Relais & Chateaux?
Many travellers enjoy visiting Pescados La Chucha (1.4 km).