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Premier Inn Burgess Hill Hotel

PremierInn.comUS$103*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Premier Inn Burgess Hill Hotel
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457 Reviews from our TripAdvisor Community

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Showing 453: English reviews
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Reviewed 5 days ago NEW

Hotel was found to be modern, clean and comfortable, The reception staff were very helpful, polite and friendly. A good location as easy to find and quiet if you are a light sleeper. Also good food and service at adjacent Beefeater restaurant.

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Helpful?
Thank dtcjordan
London, United Kingdom
Reviewed 1 week ago via mobile

My husband and I stayed for the weekend as we want to visit Brighton but didn't want to be too central Approximately 20 mins in a car Premier inn has complimentary carparking It's on an industrial estate but there was no problems . There is a Tesco nearby if you want some provisions We ate in their hotel as they...

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Thank timike30
Burgess Hill, United Kingdom
Reviewed 2 weeks ago

You know what to expect and it delivers each time. Breakfast choice was extensive and great value for money. Have used this particular hotel a few times before and have never had any complaints about any aspect of the service.

Review collected in partnership with premierinn.com
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Thank John S
Grays Thurrock, United Kingdom
Reviewed 2 weeks ago

Review collected in partnership with premierinn.com
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Thank Cableman007
Reviewed 2 weeks ago via mobile

The staff was very welcoming towards my colleagues and my self, had a potential issue with no hot water in the hotel but my colleagues and I (3 separate rooms) all had hot running water, the rooms was comfortable

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Thank My-ginger-nuts
Cardross, United Kingdom
Reviewed 2 weeks ago

The staff in the premier inn Burgess Hill were very professional and accommodating. however, I arrived and was allocated my room which I couldn't gain access to. The duty staff were most apologetic and also tried with a pass key but couldn't gain access. I was given an alternative room with no AC and no opening windows (stuffy) for the...

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Thank Robbie1733
Newbury, United Kingdom
Reviewed 2 weeks ago

As with most PIs around the UK pretty standard and uniform but does exactly what it says on the tin. Good parking, beefeater onsite, comfortable room with great nights sleep, complimentary wifi. Only downside is located out of town so unless you taxi or drive in stuck onsite. Overall recommended.

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Thank Biriyaniboy B
Alcester, United Kingdom
Reviewed 3 weeks ago via mobile

Mattress was saggy so no good night's sleep. Pillows were not usual standard. Bathroom floor was soaked with water when we arrived. Decor tired and scuffed in the rooms. Poor internal soundproofing - could hear activity in neighbouring rooms. Staff were not entirely helpful. We stay in many Premier Inn's in the UK - this one is the poorest standard...

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Helpful?
Thank Autodelta
WhitbreadHotels, Premier Inn Team at Premier Inn Burgess Hill Hotel, responded to this review

Hello and thanks for your review. I'm sorry to hear you didn't enjoy your recent stay at the Burgess Hill hotel as you experienced a few issues throughout your visit. It's a shame to hear that you found the bed, including the mattress and pillows to be uncomfortable. Our beds are supplied by the award winning Hypnos, so this shouldn't...

Leeds, United Kingdom
Reviewed 3 weeks ago

Good location just off ring road, but not near town so we ate in Beefeater adjoining hotel, wished we had booked a table as very busy, 20 minute wait for table then further 30 minute wait for food, which was enjoyable. Room was comfortable, good wifi and clean, crisp linen. Average shower. Plenty of parking. Near to Tesco.

Review collected in partnership with premierinn.com
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Thank 703boyo
Bournemouth
Reviewed 4 weeks ago

This Inn was easy to find with plenty of parking. The receptionist was very pleasant and we were soon in our room on the top floor. As with most Premier Inns the heating is always too high and it did take a while to cool it down. We had a meal deal and the Beafeater adjoining the Inn was very...

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Helpful?
Thank Paul H

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Accessible rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
You get more than just a warm welcome at the Premier Inn Hotel Burgess Hill, one of the most eco-friendly hotels in the UK, located in Burgess Hill Business Park. In fact lying midway between London and South Coast on great rail and road routes, you're spoilt for good things to do. Many guests jump at the chance to go to Hickstead Showground, world famous equestrian venue. Others buzz down to Brighton with its fabulous shops, entertainment and history. Whatever you do, round things off with tasty fare at the onsite Beefeater, before taking to your spacious room and super comfy bed. Important info For energy efficiency reasons, the bedroom windows do not open at this Premier Inn. All rooms are fitted with air conditioning. Please note that all twin rooms at this hotel consist of a double bed and a single sofa bed. Directions Exit M25 J7, join M23, continue forward onto A23. Branch left for Burgess Hill A2300. At roundabout take 2nd exit onto A2300. At next roundabout take 4th exit onto A273. Go straight across 3x roundabouts and at the 4th (Tesco) take 1st left and the hotel is on the 2nd left. Transport and local information: Gatwick Airport 20 Miles Burgess Hill Train Station 1.2 Miles Local Bus Stop 0.4 Miles Brighton 11 Miles ... more   less 

Additional Information about Premier Inn Burgess Hill Hotel

Address: Charles Avenue, Burgess Hill RH15 9TQ, England
Region: United Kingdom > England > West Sussex > Burgess Hill
Price Range: €74 - €150 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Burgess Hill Hotel 3*
Number of rooms: 60
Reservation Options:
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Also Known As:
Premier Inn Burgess Hill Hotel Burgess Hill
Premier Inn Burgess Hill Hotel West Sussex
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn Burgess Hill Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The review is for a ground floor room”
dtcjordan, 18 May 2017 | Read review
“Rooms on the second floor and facing the car park are quietest”
AngieP49, 3 Feb 2017 | Read review
“Higher floors are quieter”
chrispH1648KX, 27 Dec 2016 | Read review
“Avoid room 9 if you require accessible room on grounds of maintenance.”
Bunjirabbit, 23 Dec 2016 | Read review
“On the upper floor (there is an elevator), we heard no sound whatever. The views are rather uninteresting.”
Jack989, 3 Nov 2016 | Read review
5 of 5
PremierInn.com
US$103* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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