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3/9/2017 4/9/2017
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    Melia Cayo Guillermo

    Cuba
    Hotel website
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    Best prices for your stay
    3/9/2017 4/9/2017
    US$231
    Traveller (6738)
    Pool & Beach (2101)
    Room & Suite (651)
    IBEROSTAR Daiquiri
    3,966 reviews
    #2 of 6 hotels in Cayo Guillermo
     
    Melia Cayo Coco
    6,162 reviews
    #1 of 12 hotels in Cayo Coco
     
    Memories Caribe Beach Resort
    4,896 reviews
    #5 of 12 hotels in Cayo Coco
     
    Iberostar Playa Pilar
    1,096 reviews
    #1 of 6 hotels in Cayo Guillermo
     
    Overview
    • Excellent48%
    • Very good30%
    • Average13%
    • Poor6%
    • Terrible3%
    Travellers talk about
    “pool bar” (368 reviews)
    “pizza” (334 reviews)
    Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Wheelchair Access
    Meeting Rooms
    Dry Cleaning
    Tennis Court
    Shuttle Bus Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    IBEROSTAR Daiquiri
    3,966 reviews
    #2 of 6 hotels in Cayo Guillermo
     
    Melia Cayo Coco
    6,162 reviews
    #1 of 12 hotels in Cayo Coco
     
    Memories Caribe Beach Resort
    4,896 reviews
    #5 of 12 hotels in Cayo Coco
     
    Iberostar Playa Pilar
    1,096 reviews
    #1 of 6 hotels in Cayo Guillermo
     
    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (4,325)
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    1 - 5 of 2,720 reviews

    Reviewed 1 week ago

    Just returned last night after a week at melia cayo guillermo, dont stay here, stay anywhere but here. the last day was a disaster we had money taken from our safe which spoiled the whole vacation and after talking to the concierge it left us...More

    2  Thank gnilbe
    Response from Director_GeneralMCG, Director General at Melia Cayo GuillermoResponded 5 days ago

    Hello gnilbe. Thank you for your comments, we regret that your visit to the hotel has not been as pleasant as I planned it, the hotel makes every effort to provide a quality service. We have to say that the security boxes are 100% safe...More

    Hotel's Favourite
    Reviewed 20 June 2017

    I recently had the pleasure of visiting this charming resort and found it to be a wonderful experience. The grounds are lovely and the staff very friendly and efficient. All of my requests were met cheerfully and timely. The beach here is absolutely breathtaking and...More

    5  Thank Carol H
    Response from Director_GeneralMCG, Director General at Melia Cayo GuillermoResponded 22 June 2017

    Hello Carol H: We thank you for your comments, and thank you for having visited us, it is a pleasure to work to please our guests and that the resort has been to our liking filled us with pride, but at the reception the boss...More

    Reviewed 1 week ago via mobile

    We went to the Meliá Cayo Guillermo for the 23rd time from July 23rd to August 6th, 2017. Yes I love the MCG, but my comments will be objective. We have known the Meliá in its beautiful years and in the worst. There has recently...More

    3  Thank Pascal et Sylvi... B
    Response from Director_GeneralMCG, Director General at Melia Cayo GuillermoResponded 1 week ago

    Hello Sylvi... B We appreciate your opinions. And we are pleased to know that we are doing a good job for the recovery and maintenance of the hotel, as well as trying to give the best service to you that are our priority. We really...More

    Reviewed 1 week ago via mobile

    In July returned back to melia cayo guillermo hotel, Cuba. Last went in 2014 when the hotel was winning awards. Unfortunately this place has gone right downhill. The rooms were old and tired and need a complete refurbishment. Hairdryer hanging off wall, outer bedding grubby...More

    6  Thank Derek F
    Response from Director_GeneralMCG, Director General at Melia Cayo GuillermoResponded 1 week ago

    Hello Derek F: We appreciate your opinions. And thank you for have hosted with us, we regret that your experience was not as planned. But we do not agree with you, about saying that our resort is falling downhill, in fact, the hotel works in...More

    Reviewed 1 week ago via mobile

    What a brilliant holiday! The rooms are spacious, comfortable and cleaned everyday by hardworking staff. The food was brilliant!!! A La Carte restaurants were like having a date night every few days which was lovely. The buffet restaurant cooked your food whilst you waited (lobster,...More

    3  Thank Sara_Jayne2014
    Response from Director_GeneralMCG, General Manager at Melia Cayo GuillermoResponded 1 week ago

    Hi Sara_Jayne2014: Thanks for your opinions. What a pleasure our hotel has been to your liking. We will tell our cheffs that their gastronomic offer has been of yourr liking, it is a good way to recognize their work. We hope to have you back...More

    IBEROSTAR Daiquiri
    3,966 reviews
    #2 of 6 hotels in Cayo Guillermo
     
    Melia Cayo Coco
    6,162 reviews
    #1 of 12 hotels in Cayo Coco
     
    Memories Caribe Beach Resort
    4,896 reviews
    #5 of 12 hotels in Cayo Coco
     
    Iberostar Playa Pilar
    1,096 reviews
    #1 of 6 hotels in Cayo Guillermo
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Tennis Court
    Details
    • Price range
    • US$155 - US$425 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 301
    • Reservation Options
    • TripAdvisor is proud to partner with Prodigios Interactivos SA, Hotels.com, Booking.com, Cancelon and TripOnline SA so you can book your Melia Cayo Guillermo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Cuba >
    • Ciego de Avila Province >
    • Jardines del Rey Archipelago >
    • Cayo Guillermo
    • Also Known As
    • Melia Cayo Guillermo Hotel Cayo Guillermo ,
    • Cayo Guillermo Melia
    Add Photo Photos
    Traveller (6738)
    Pool & Beach (2101)
    Room & Suite (651)
    Dining (457)
    Hotel & Grounds (3666)
    Family and Play Areas (88)
    Bathroom (83)
    Business Centre & Event Rooms (42)
    Nearby
    IBEROSTAR Daiquiri
    3,966 reviews
    .58 km away
     
    Melia Cayo Coco
    6,162 reviews
    31.06 km away
     
    Iberostar Playa Pilar
    1,096 reviews
    4.67 km away
     
    Memories Caribe Beach Resort
    4,896 reviews
    20.95 km away
     
    Nearby Restaurants
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    Restaurant Liberluz
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    Nearby Attractions
    Playa Pilar
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    5.88 km away
    Rocarena Climbing Center
    61 reviews
    30.58 km away
    Santa Maria Beach
    1,240 reviews
    39.89 km away
    Cayo Guillermo
    936 reviews
    .45 km away
    Ask a question
    Questions & Answers
    Robert J
    14 August 2017|
    AnswerShow all 2 answers
    Response from Tanya ヅ F |
    You can change at the hotel reception, or there is a bank nearby, both quiet similar good rates. Airport rates were definitely more expensive
    1
    Vote
    cheryl s
    11 August 2017|
    AnswerShow all 3 answers
    Response from dd1477 | Reviewed this property |
    I paid for the dolphins trip in cash but afterwards the rep said I could have used a card. At the dolphin reception area they also accepted card
    1
    Vote
    Room Tips
    "do not get 2201 over the buffet restaurant one large common patio"
    Read review
    "Suites and bungalows are beautiful."
    Read review
    "the room numeber 2226"
    Read review
    "If you don't like snakes/ crabs/ other creepy crawlies don't book the rooms on the first floor"
    Read review
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