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5/2/2018 6/2/2018
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    Melia Cayo Guillermo

    Cuba
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    5/2/2018 6/2/2018
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    Traveller (6954)
    Pool & Beach (2164)
    Room & Suite (679)
    Overview
    • Excellent47%
    • Very good30%
    • Average13%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “pool bar” (375 reviews)
    “pizza” (346 reviews)
    Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Wheelchair Access
    Meeting Rooms
    Dry Cleaning
    Tennis Court
    Kids Club
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Rooms
    5 Feb6 Feb
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (4,427)
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    1 - 5 of 2,765 reviews

    Reviewed 2 days ago

    We actually stayed in November 2016 but have taken a while to get round to this. The hotel itself is lovely. We were in the quiet season so the restaurants were on rotation and it was fairly quiet. We had decided to go all out...More

    1  Thank fewo1989
    Response from Director_GeneralMCG, General Manager at Melia Cayo GuillermoResponded yesterday

    Hello fewo1989, thank you for your comment. We appreciate that the hotel has been to your liking we have worked hard to achieve what we now have. While we have faced the scarcity of resources after the passage of the hurricane we have managed to...More

    Reviewed 2 days ago

    Last summer I made a long vacation, which I spent on the wonderful Cuba. My requirements for accommodation were very high, but I chose this hotel for the recommendation of a person who travels a lot and visited this hotel more than once. I was...More

    1  Thank Ewe_neve
    Response from Director_GeneralMCG, General Manager at Melia Cayo GuillermoResponded yesterday

    Hello Ewe_neve: How much joy it leaves us to know that your vacation was as expected. Thank you for your comment. We have worked precisely, thinking of all the details that may make your stay with us special, so, we invite you to visit us...More

    Reviewed 4 days ago

    Amazing place, it's a small resort, the beach is beautiful, the staff is friendly, warm and good service on all the complex! The food was good and specially at the grill on the beach, with kiki!! Wide diversity at the buffet for cuba. Some fun...More

    Thank Marie-ève T
    Response from Director_GeneralMCG, General Manager at Melia Cayo GuillermoResponded 3 days ago

    Hello Marie-ève: Thank you for your comments, how much joy you let us know that our hotel has been to your liking, we work to make it this way, we hope to have you back so that you feel satisfied with our services, with the...More

    Reviewed 4 days ago

    I stayed at Melia Cayo Guillermo back in April 2017 with some family and was not disappointed once. Staff: The service was Great. Quick, friendly and efficient. The entertainment staff really gets you involved in the activities, which I loved! They would always stick around...More

    2  Thank Ashley T
    Response from Director_GeneralMCG, General Manager at Melia Cayo GuillermoResponded 3 days ago

    Hello Ashley T: Thanks for your comments. We are glad to know that the hotel is pleased, we have worked hard to achieve this and we are still improving. We also appreciate that you recognize the animation team, without doubt it is more than a...More

    Reviewed 1 week ago

    Went to visit your property since being a Melia guest from other hotel your front desk staff gave a not welcome impression. Very unpleasant arrogancy they are the first people the guest see. Just to ask a question all of them act like being bothered....More

    1  Thank Captain_on_Board
    Response from Director_GeneralMCG, General Manager at Melia Cayo GuillermoResponded 6 days ago

    Hello Captain_on_Board: Thanks for your comments, We regret that you had such a bad experience just arriving at the hotel, we have already seen this particular with the departments involved so that unfortunate events like these do not occur. The necessary measures will be taken....More

    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$137 - US$313 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Top resorts Hotel in Cayo Guillermo
    • #2 Luxury Hotel in Cayo Guillermo
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 301
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, TripOnline SA and Cancelon so you can book your Melia Cayo Guillermo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Cuba >
    • Ciego de Avila Province >
    • Jardines del Rey Archipelago >
    • Cayo Guillermo
    • Also Known As
    • Melia Cayo Guillermo Hotel Cayo Guillermo ,
    • Cayo Guillermo Melia
    Add Photo Photos
    Traveller (6954)
    Pool & Beach (2164)
    Room & Suite (679)
    Dining (480)
    Hotel & Grounds (3788)
    Family and Play Areas (95)
    Bathroom (84)
    Business Centre & Event Rooms (42)
    Nearby
    Nearby HotelsSee all 7 hotels in Cayo Guillermo
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    _kclasadonte
    19 January 2018|
    Answer
    Response from Caitlyn N |
    Sorry I don't have an answer for you . My boyfriend and I are going at the end of February as well and would love to do something like this too ! We were planning on bringing our tackle/rods down to fish off the pier , can't... More
    0
    Votes
    Room Tips
    "stairs may be inconvenient for people with mobility problem, ask ground floor"
    Read review
    "The higher you stay the better view you will get."
    Read review
    "Accessibility ground floor. All rooms have views of the gardens, many have beach views"
    Read review
    "Great Views From 3rd Floor"
    Read review
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