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Grand Muthu Cayo Guillermo

Traveller (1163)
Pool & Beach (236)
Room & Suite (60)
Overview
AMENITIES
Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3.5 Star accommodation
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Reviews (395)
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1 - 5 of 231 reviews
Reviewed yesterday

This place is terribly managed and my experience here was awful. I had a lot of problems and the management did nothing but blame me and be unhelpful. You can ask me for details. It’s less than an year old and it looks older than...More

Date of stay: December 2018
2  Thank Maria S
Reviewed yesterday via mobile

really amazing family resort! the entertainment crew is so fun! huge thanks to Helen and Yeinlys, they made my vacation very fun with great activities. the food is amazing and the service is great! 10/10!More

Date of stay: January 2019
2  Thank annav_p4201
Response from MGM_Muthu_Hotels, General Manager at Grand Muthu Cayo GuillermoResponded yesterday

Dear annav_p4201, Thank you very much for your comment, our hotel is newly opened and we are focused on making our clients feel at home. We hope you can recommend us to all your friends, we strive for our clients to have a good service...More

Reviewed 2 days ago via mobile

Came back yesterday and can say I had a great vacation time there☀️🌴Would like to say "big thanks" to all Grand Muthu Cayo Guillermo hotel members. The hotel is nice, modern, rooms are clean. Beach is amazing. Didn't have any problems with beach towels, food...More

Date of stay: January 2019
6  Thank Irena28
Response from MGM_Muthu_Hotels, General Manager at Grand Muthu Cayo GuillermoResponded yesterday

Dear Irena28, Thank you very much for your comment, our hotel is newly opened and we are focused on making our clients feel at home. We hope you can recommend us to all your friends, we strive for our clients to have a good service...More

Reviewed 2 days ago

This resort is fairly new so still in good shape. The food is average same as other resorts that I have been in in Cuba....fairly repetitive but edible. The only complaint on the food is that it was never hot....the steamer pans they use just...More

Date of stay: January 2019
6  Thank NIKKIGIRL1
Response from MGM_Muthu_Hotels, General Manager at Grand Muthu Cayo GuillermoResponded yesterday

Dear Trek16198288380, Thank you for choosing our hotel to spend your holidays and give us your opinion. We have recently opened and are working to resolve the details you mentioned in your comment. We will discuss all the details with our staff and with the...More

Reviewed 4 days ago via mobile

Stayed at the grand muthu in December. Travelled with our family of 4. I enjoyed some things and not others. We are well travelled and usually opt for luxury adult only resorts...but it was the kids first time and we went for value. And for...More

Date of stay: December 2018
6  Thank Kerrythornton
Response from MGM_Muthu_Hotels, General Manager at Grand Muthu Cayo GuillermoResponded 3 days ago

Dear Kerrythornton, Thank you for choosing our hotel to spend your holidays and give us your opinion. We have recently opened and are working to resolve the details you mentioned in your comment. We will discuss all the details with our staff and with the...More

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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Beachfront
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Air Conditioning
Airport Transportation
Babysitting
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Laundry Service
Meeting Rooms
Outdoor pool
Refrigerator in room
Wheelchair Access
Room Service
Spa
Free High Speed Internet (WiFi)
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Price range
US$141 - US$269 (Based on Average Rates for a Standard Room)
Location
Caribbean > Cuba > Ciego de Avila Province > Jardines del Rey Archipelago > Cayo Guillermo
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Price range
US$141 - US$269 (Based on Average Rates for a Standard Room)
Location
Caribbean > Cuba > Ciego de Avila Province > Jardines del Rey Archipelago > Cayo Guillermo
Photos
Traveller (1,163)
Pool & Beach (236)
Room & Suite (60)
Dining (58)
Family and Play Areas (24)
Business Centre & Event Rooms (3)
Nearby
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Nearby RestaurantsSee all 4 nearby restaurants
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Nearby AttractionsSee all 7 nearby attractions
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Questions & Answers
Ask a question
Juvie
20 January 2019|
Answer
Response from NIKKIGIRL1 | Reviewed this property |
Yes there is a bar and disco separate from the resort, but just in front. There is a restaurant, bowling alley and some shops, but the restaurant and shops were not open yet when I was there. I do believe that you would... More
1
Vote
Juvie
20 January 2019|
Answer
Response from NIKKIGIRL1 | Reviewed this property |
I did see staff out raking the beach every day, but the water has quite a bit of seaweed that washes up continually. I do believe tat they are doing their best.
1
Vote
judestravell
18 January 2019|
Answer
Response from Billie-Jo S | Reviewed this property |
Yes our friends booked all three of our nights the day before we got there. I'm sure if you find their email on the website they should allow it. I heard from other traveller's that it was almost impossible to book them when... More
1
Vote
Room Tips
"Just stay somewhere else"
A5463GLmarias
yesterday
Read review
"5114 if you don't mind not having water to shower every night. Beautiful view."
billiejos810
5 days ago
Read review
"Villa 7 and 9 have beach-view rooms. Keep the sliding doors on the ground level rooms closed at night or..."
AandJ79
5 days ago
Read review
"Upper floor, oceanview, buildings 6,7, and 8"
MonkeyQueenToronto
1 week ago
Read review
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