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Despite having been in contact with the motel owners by email and including my cellphone numbers, when my flight was late arriving in Auckland and I phoned at the time I was supposed to arrive to explain and ask them to make some arrangements for...More
Response from AP-TAM, Owner at Te Aroha MotelResponded 27 August 2016
Sorry if we have caused you any inconvenience, which seems so totally out of style as can be seen by our previous reviews.
We do try to accomodate the various situations that can occur, to the best of our abilities.
Giving the date of your...More
Small town motel. Handy to the hot pools and town centre but definately time for an upgrade. Was clean and tidy. Room has a heat pump and a fan for summer. Site was tight for parking. Wasn't able to park near my room.
We checked in on a cold winter's day, received a friendly greeting and were told the heater was already on in our room.
Everything in the room was spotlessly clean, the best I've found anywhere.
There are many flash hotels who could learn a lot...More
We had a very comfortable night at the Te Aroha Motel. It was warm and spotlessly clean. It was well appointed with easy chairs for TV watching and even complimentary chocolates! It is centrally located so an easy walk to the mineral pools and the...More
We stayed at this motel on the way to Rotorua for a long weekend and booked it at very short notice. When we arrived the room was toasty warm and clean with nice amenities such as cookies and a sewing kit, which I love. It...More