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Sheraton Zhanjiang Hotel is ideally positioned in Zhanjiang's new business district, an important logistic hub in China's south. Each of our 430 spacious guest rooms, offer sea views and familiar Sheraton comforts. Treat your palate to a diverse spectrum of tastes at Sheraton Zhanjiang Hotel's three restaurants and two lounge bars.
spg plat cannot be arranged to stay on the club floors since the national holiday. I could understand but the wifi of the hotel only exists in name only. I feel like I'm isolated from the wonderful world outside.More
Date of stay: October 2018
Response from Michael_Ho_Sheraton, General Manager at Sheraton Zhanjiang HotelResponded 6 October 2018
Thank you for sharing your thoughts on your post. We appreciate you being a platinum member of our loyalty program; we value your patronage.
As an SPG member with platinum status, one of your benefits is Enhanced Room Upgrade based on availability. I...More
Now staying in this hotel, ambiance is wonderful, House keeping is not what it should be. Anyway overall experience is good. 3rd floor Chinese restaurant food is excellent but service is not at par. Bell captain is almost not available so if you carry big...More
Hotel is great, it is clean and quiet. Room service is good. Loved bathroom. Wide range of food for breakfast. Bar at the first floor is very lovely. Staff is very friendly, and speak English, what is very rare for China.
If the reputation of a hotel is dependent upon the quality of it’s employees then the Zhanjiang Sheraton Hotel’s reputation is one of first-class service. The hotel is managed by Mr. Michael Ho who goes out of his way to address your concerns in an...More
Date of stay: July 2018
1 Thank Celticcanoe
Response from Michael_Ho_Sheraton, General Manager at Sheraton Zhanjiang HotelResponded 11 July 2018
Thank you for your kind words about our hotel. We have a wonderful team of associates here who are passionate about looking after our guests – we are glad you felt this during your recent stay!
We are committed to making your experiences...More
Very new hotel , they still can keep the room very well.
But the front desk I think they need to training more. Because when I check in by 7:00 am they charged me rmb 3500 . But when I finished my breakfast at third...More
Date of stay: June 2018
Response from Michael_Ho_Sheraton, General Manager at Sheraton Zhanjiang HotelResponded 25 June 2018
Thank you for taking the time to share your thoughts on your recent stay in our hotel.
We apologize for your less-than-pleasant experience at our Front Desk. We should have handled your early check in more efficiently; we also regret the inconvenience you...More