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Pontins Brean Sands Holiday Park

3,943 reviews
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Traveller (2139)
Room & Suite (586)
Dining (62)
Overview
  • Excellent4%
  • Very good13%
  • Average16%
  • Poor13%
  • Terrible54%
4 weeks ago
“Not great.”
28 Dec 2017
“Not at all bad considering what we paid but you do expect the basics to be right”
Free Parking
Breakfast Buffet
Pool
Restaurant
Bar/Lounge
Kitchenette
Wheelchair Access
2.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,943)Write a Review
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11 - 15 of 3,940 reviews
A TripAdvisor Member
1
Reviewed 1 week ago via mobile

We came here from newcastle for the week half board, the chalet was basic but clean, tidy and everything you need. Food was excellent for breakfast and evening meals were excellent most nights but when there was an issue the staff went out of there...More

Thank A TripAdvisor Member
Response from GuestSolutions, Guest Relations Manager at Pontins Brean Sands Holiday ParkResponded 2 days ago

Thank you for taking the time to write a review of our Brean Sands park. As a company we are always delighted to hear that our guests have enjoyed their holidays and have returned home with good memories. I am sure that the new management...More

Reviewed 1 week ago via mobile

We love brean sands pontins it was mostly cold or raining but there was plenty to keep my 3 kids entertained. The chalet we stayed in was clean enough and it had everything we needed. All the staff were friendly and helpful, we will definitely...More

Thank Rebecca T
Response from GuestSolutions, Guest Relations Manager at Pontins Brean Sands Holiday ParkResponded 2 days ago

Thank you for posting a positive review. It is always good to hear that our guests have enjoyed their time with us and have returned home happy. We look forward to welcoming you back to our Brean Sands park in the summer. If you do...More

Reviewed 1 week ago via mobile

We had an amazing week with the team at brean, all staff members were very polite and helpful. The entertainment was excellent our children didnt want to leave, the swimming pool was the warmest pool i have ever been in. You can tell the team...More

Thank vickyleigh88
Response from GuestSolutions, Guest Relations Manager at Pontins Brean Sands Holiday ParkResponded 2 days ago

Thank you for leaving such a positive and detailed review, which I'm sure other guests will find very useful. We're glad to hear you enjoyed your stay at our Brean Sands park (despite the British weather) and hopefully you will return again in the future....More

Reviewed 1 week ago

You have been warned, this place is the most disgusting vile place I have ever been to in my life. Don't even consider it, no holiday is better than a holiday here. This company has a ZERO refund policy and there is even a check...More

6  Thank oxford_gal7
Response from GuestSolutions, Guest Relations Manager at Pontins Brean Sands Holiday ParkResponded 5 days ago

Thank you for taking the time to leave feedback of our Brean Sands park on Trip Advisor. Your review is concerning to read. I am disappointed to learn that your recent stay with us was not to your expected standard. I will pass the entire...More

Reviewed 1 week ago via mobile

Just come back from 3 night sun break myself and my 4 year old daughter chalet really warm (had my electric included) water hot and overall generally clean although could have done with a mop in the chalet as mud got walked through good as...More

5  Thank Sam201386
Response from GuestSolutions, Guest Relations Manager at Pontins Brean Sands Holiday ParkResponded 5 days ago

I would like to thank you for posting a positive review. It is always good to hear that our guests have enjoyed their time with us and have returned home happy. I am glad that despite reading the negative reviews before your stay, you were...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Room amenities
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$53 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette
Details
Price range
US$53 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette
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Traveller (2139)
Room & Suite (586)
Dining (62)
Pool & Beach (58)
Family and Play Areas (78)
Business Centre & Event Rooms (2)
Questions & Answers
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Freddie C
23 January 2018|
Answer
Response from Lcarter1976 | Reviewed this property |
The accommodation is hardly any different when you upgrade, I've stayed in both and couldn't point out the difference at all. The only good thing I would say about going club is check in is so much easier especially at busy... More
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Room Tips
"classic are great"
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"Upgrade to Club apartment as electricity is included in price"
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"Don't check in to start with"
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"Apartment means adapted chalet"
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