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Suria Cherating Beach Resort, Kuantan

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Suria Cherating Beach Resort, Kuantan
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128 Reviews from our TripAdvisor Community

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Showing 117: English reviews
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Kuala Lumpur, Malaysia
Reviewed 1 week ago

Booked through traveloka for under rm100 with breakfast on a discount code. such a good deal compared to my earlier plan to book one of the non-rated chalet in the main beach for a similar price. the pool was just cleaned before I used it so it was a pleasant experience. Got exactly what I asked for when I requested...

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Helpful?
Thank FrhAtq
Kuala Lumpur, Malaysia
Reviewed 2 weeks ago

I've received groupon voucher for seaview room for 1 nights at this hotel from my company. Reservation is easy, checked in and checked out also hassle free. Reached the hotel around 5pm, and given a double bed room at level 1. We requested to change to a queen bed room (ground floor). Room quite big, but looks old, all the...

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Thank Nourhasni
Kuala Lumpur
Reviewed 2 weeks ago

The hotel is quite old but well maintained. Its age shows in its rooms, old furniture and old TV. Definitely needs refurbishing. The best part of the hotel is its proximity to the beach, though not much but offers a great view. Go in Jan, Feb and Mar when the weather is cool and breezy. The service is good, but...

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Thank tony12cu
Seremban, Malaysia
Reviewed 15 February 2017

basic room, ok, nice view of the sea, the restaurant service was very slow, no proper F&B management, food arrived very late, it takes very long for them to top up the coffee, need to improve in terms of customer service in restaurants

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Thank suju99
Reviewed 20 January 2017

Our department held a 3D2N programme. Not to blame our department for having a programme here but the service of this place is just way too disappointing! There is cockroach in the room, clogged sink, sticky floor and malfunctioning TV. Since there were other agencies/department holding their event at the same time, food served in buffet style was not sufficient...

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3Thank Eunice L
Kuala Lumpur, Malaysia
Reviewed 26 December 2016

Like seriously, i've been for a company trip there and the check in time is at 2 pm. So we got there at 2.30 pm and the service is so slow. What we call for confirmation is not stated or sync with the receptionist. we are so dissappointed about that. we also booked place for BBQ and the receptionist told...

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Helpful?
Thank HayatiHshm
SuriaresortsMY, Guest Service, Event & Review Management at Suria Cherating Beach Resort, Kuantan, responded to this review

Dear Hayati, Thank you very much for taking time to share your feedback on Trip Advisor as it will truly assist us in our continuous effort to improve our services, in order to provide our guest with the best moment on holiday. It concerns us greatly to read your comment with regards to your experience at our resort recently and...

Penang Island, Malaysia
Reviewed 24 December 2016 via mobile

Rate at peak season (Christmas eve) : RM171 via Hotel Quickly Pros : - Staff were very attentive & nice (Fahmi) - By the beach - Early check-in is available even peak season - Breakfast included - Spacious room (averagely like other hotels offer) - The bed is comfortable Cons : - Room with plain basic like motel standard, no...

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Helpful?
Thank Tom A
SuriaresortsMY, Guest service, event & review management at Suria Cherating Beach Resort, Kuantan, responded to this review

Dear Ayiem Tom, Thank you very much for taking time to share your feedback on Trip Advisor as it will truly assist us in our continuous effort to improve our services, in order to provide our guest with the best moment on holiday. It concerns us greatly to read your comment with regards to your experience at our resort recently...

Auckland Region, New Zealand
Reviewed 22 December 2016

In dire need of an upgrade, cannot think of anything positive to say with regards to my stay. The staff try to be helpful but they are working in a run down tired old hotel which suffers from very little or no maintenance, was meant to be there on business for 4 nights and cut it to two nights and...

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1Thank Bruce S
SuriaresortsMY, Guest service, Event & Review management at Suria Cherating Beach Resort, Kuantan, responded to this review

Dear Bruce S, Thank you very much for taking time to share your feedback on Trip Advisor as it will truly assist us in our continuous effort to improve our services, in order to provide our guest with the best moment on holiday. It concerns us greatly to read your comment with regards to your experience at our resort recently...

Ampang, Malaysia
Reviewed 26 September 2016

the hotel itself was a good hotel but in term of cleanliness needs to improve. lots of places bricks walls were aldy starting to crack and the room itself was not well maintain. the facilities are not well equipped. the breakie was not bad. the best part of it, staffs was very friendly and helpful. it was a great view...

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1Thank StevenNcm
SuriaresortsMY, Manager at Suria Cherating Beach Resort, Kuantan, responded to this review

Thank you very much for taking time to share your feedback on Trip Advisor as it will truly assist us in our continuous effort to bring necessary changes to our operation in order to provide our guest with the best holiday experience. It concerns us greatly to read your comment with regards to your experience at our resort recently and...

Selangor, Malaysia
Reviewed 23 September 2016

Overall, we had a relaxing time with Suria Cherating. Great clean beach with clean sand. Beautiful view from my rooms (Room 325)... great place to relax, peaceful. The Food serve was ok laa..I like suria char kway teow Staff are polite and friendly. Pool was ok good enough, They have activities realese baby turtle to the sea (my first experienace)...

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1Thank dilafara308
SuriaresortsMY, Manager at Suria Cherating Beach Resort, Kuantan, responded to this review

Dear dilafara308 I am happy to note that both of you had enjoyed the warm service from our staffs and the facilities and activities of our Suria Cherating Beach Resort. We certainly look forward to welcoming you back in the near future. Sincerely, Zulkadri Resort Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Free Internet
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Suria Cherating Beach Resort, Kuantan

Address: KM 32.5 Jalan Kemaman Kuantan, Cherating 26080, Malaysia
Region: Malaysia > Pahang > Kuantan District > Cherating
Price Range: €26 - €41 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Suria Cherating Beach Resort, Kuantan 3*
Number of rooms: 114
Reservation Options:
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Also Known As:
Suria Cherating Beach Resort, Kuantan Hotel Cherating
Best Western Kuantan
Suria Cherating Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Suria Cherating Beach Resort, Kuantan staff and other travellers.
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Questions? Get answers from Suria Cherating Beach Resort, Kuantan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“sea view room is nicer”
 of 5 bubbles FrhAtq, 20 Mar 2017 | Read review
“They have great seaview rooms, please ask for them”
 of 5 bubbles tony12cu, 10 Mar 2017 | Read review
“take higher floors”
 of 5 bubbles suju99, 14 Feb 2017 | Read review
“The room with the garden view is ok”
 of 5 bubbles HayatiHshm, 26 Dec 2016 | Read review
“There are rooms with sea views but very few with a balcony so you look at the sea through a window with a metal grille”
 of 5 bubbles BruceS140, 21 Dec 2016 | Read review
5 of 5