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Nefeli Hotel

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Lambi Beach, Kos Town 853 00 Greece
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About

#38 of 55 hotels in Kos Town
NEfeli is a family run hotel.The family will make sure that you will have a relaxing holiday and your day will start with a warm"Kalimera".
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Location

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47Car recommended
Grade: 47 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
Lambi Beach, Kos Town 853 00 Greece
Name/address in local language
Getting there
Kos Airport20 kmSee all flights
Kalymnos Island National Airport30 kmSee all flights
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357Reviews41Q+A58Room tips
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Ruth wrote a review Dec 2019
7 contributions
+1
Me and my partner visited Nefeli for 2 weeks all Inclusive in June this year. I’m not usually one to write reviews but our experience was a bit bizarre and we agreed we would write one! So to start with we arrived at nearly 1am. We were checked in by the night porter and he walked us to our room. During the short walk to our room he made it very clear that he wanted us to go straight to bed. We were in one of the apartment buildings, not the main hotel. We were ushered in to our room and the door shut behind us. It’s no exaggeration to say it was like a prison cell. Tiles floor and walls, minimal Furniture (1 dressing table, 2 bedside tables and a small table next to the fridge). We had expected a double bed but got 2 singles. Whilst we know this is not uncommon in some countries the problem was that the beds were in 2 old and mismatched wooden bed frames that meant that even when pushed together, the mattresses were still about 10 inches apart. At this point, we decided to pop back up to the hotel to see if we could buy a couple of bottles of water. We met 2 couples at the pool bar, who it turns out have been staying at nefeli for years. I stayed chatting to them whilst my partner went inside to find the night man. My partner came back out and said he’s been told the bar was shut (not an issue as it was late, but we only wanted water and the couples we met were clearly still being served drinks) anyway we were eventually obliged with 2 bottles of water so off we went to bed. As we laid down to sleep, the bathroom started making a loud gurgling noise. This went on for some time. Next morning, my optimism quickly fading, we went to breakfast. It consisted of a basic, poor quality fry up, plus the usual continental bits. Not very good but we’re not really breakfast people so not a big issue for us personally. That morning we had also discovered that every time we showered in our room, the whole bathroom flooded.......this was then followed by a number of frog invasions. The shower also did not hook to the wall meaning we had to hold the shower up for each other. After speaking to some other guests we were told that the main hotel building rooms were far better so my partner went and complained about our room and asked to be moved. He was told no the hotel is full but I counted no more than 5 groups of guests on our first day. In fairness to them they did come and fix the shower hook that day. The pool was lovely, nice and deep and looked clean the whole time we were there. There was ample amounts of sun loungers and they had the mattresses on them so they were comfy. Could have been more parasols but I usually got one eventually. Lunch was an improvement. Nice fresh salad, homemade coleslaw, and usually a selection of meat and fish in various forms. Me and my partner are not fussy eaters in the slightest so we can only speak for our experience but we both found the lunch and dinners to be perfectly acceptable and sometimes excellent (Greek night every Friday, the mum of the managers took great pride in hand making the food and it was delicious). Drinks......all inclusive means 1 local lager, vodka, gin, white rum, mataxa and ouzo, red and white wine and soft drinks. That’s it. The lager ran out at least twice during our 2 weeks stay, causing the lads behind the bar to get a lot of complaints and moans. So that’s the room, food and pool covered. On to the staff. On the whole, they are an amazing bunch of people who work so hard in what clearly are quite testing conditions. We heard numerous people complaining, some not as politely as others. The last manager (Evi?) wasn’t particularly approachable or helpful, however she seemed to let her hair down on Greek night on the Friday and was up on the bar dancing and giving our free Ouzo to everyone! The house keeping staff were excellent as were the catering staff. We have give a special mention to the two barmen George and Marios. It’s not far from true to say these two really made our stay so much better. Always willing to stop for a chat or a quick card trick (they always were amazed at my partners tricks haha!) they remembered what we drank and were always happy to try and make us up something special if we couldn’t decide what to have. Really really nice guys who do an excellent job with limited resources. They told us how frustrating it is for them to work in such a limited poorly stocked bar. Nefeli’s location is really good. Minutes from the beach, and from a nice little town with lots of bars and restaurants (Delon pub in particular which I will review separately). And you can walk to Kos town in about 30 minutes or 10€ in a cab. Or as we did you can bar crawl your way all the way along the beach in to kos town, if that’s you’re sort if thing I highly recommend, it was one of the best days of our holiday! In conclusion, would I go back to nefeli? No. Would I recommend it? No. But we did make the most of our situation and we did enjoy our 2 weeks (we did slot of day trips) ..........
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Date of stay: June 2019Trip type: Travelled as a couple
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Curious56917397658 wrote a review Oct 2019
1 contribution3 helpful votes
The nefeli was a great place to stay when under Nico's control, standards slipped and went down hill rapidly when under Tony & Evi's control. Would only return if Nico's, Maria & Katarena were in charge.
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Date of stay: May 2019
3 Helpful votes
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mandy t wrote a review Oct 2019
1 contribution3 helpful votes
Supposed to be a 4* hotel !!! now way is this a 4* hotel more like a 2* by far the worst hotel I have ever stayed in in my life.....The food was terrible and not enough choice we were all inclusive and spent our time out eating... We arrived in June and were told we had to go and stay at another hotel for the night as the hotel was full not really a good start to the holiday. People were complaining about all sorts of things including frogs in one couples room. my advise is don't stay here... management totally unprofessional
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Date of stay: June 2019
3 Helpful votes
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michelle r wrote a review Sep 2019
5 contributions5 helpful votes
+1
We arrived at 1am with our son,daughter in law and 2 young grandchildren, there was no travel cot in the room for our 8mth old grandson so he had to be in the bed with my son on the first night, it took 3 days to get a kettle in their room to make the baby milk. The food was absolutely terrible and stone cold,there was never any fresh fruit or even juice for the children. On our first day I thought the pool had a green tinge to it and after 3/4 days it was awful, I'd never seen either of the pools cleaned at this point or even the ph levels being tested,then my son saw a snake in the adult pool and told the staff, their reply was no photo no evidence, there were people arriving at the hotel with their reps who took 1 look at the food and pool and got them back on their coaches and moved to another hotel. This should of been a fantastic family holiday but it was the worst holiday iv ever had, please please do not book into this hotel.
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Date of stay: September 2019Trip type: Travelled with family
5 Helpful votes
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samsie1 wrote a review Sep 2019
Dorchester, United Kingdom2 contributions3 helpful votes
Not a 4 start resort as advertised, a 2 at very best!!!! I try to be as honest & open minded as possible, my wife and I have years of experienced travelling ranging from backpacking to high end 5 star resorts/private villas (my wife worked for Virgin Airlines so very experienced in travel). This was a week away as a couple but we have visited Greece many times with our kids too (usually stay in 3-5 star hotels. We had already been to a 5 Star Hotel in Crete earlier this summer (which was fantastic - not an awful lot more money that this one, but as it was advertised as a 4 star we thought we would get something close....thats when the nightmare began!! THIS IS NOWHERE NEAR 4 STAR - 2 STAR IF YOUR LUCKY!!! Like others have experienced (since reading reviews on our return), we arrived and fobbed off to go and stay in the "sister" hotel (The Laura Hotel) which was even worse!! We had always planned to hire a scooter as we get to see so much more of the islands we stay at this way. We refused to sleep in either of these hell holes and ended up travelling all over Kos trying to get an alternative hotel (in one of the busiest weeks of August/September. Eventually we found one that could take us in for B&B at an additional cost of £850.00 for the 7 days. What was considered a budget holiday had skyrocketed to more than what we paid for the recent 5 star in Crete!!! To start with the pool area was not cleaned AT ALL during the 7 days as it was a "pond like" green colour when we arrived and when we got picked up for our transfer back home - very unattractive and very unhygienic!!! The double glazed windows hadnt been cleaned for weeks or months. There were no towels around the pool and the staff took forever to get ones when asked - a real effort for them by all accounts!! The rooms: Although we didnt stay here, the bedrooms were extremely old and dated - the beds creeky and the mattresses were also really really hard! The food: The food was very, very basic with very little options, if you are a vegetarian the only options were salad and chips! When we complained, the staff were unable to do anything as they "were not management and unable to make a decision". Although I felt sorry for them as they clearly had no support, this was our holiday and , as we all know - a week goes with a blink of an eye, it was not my concern how the decisions were made - THEY JUST NEEDED TO BE MADE THERE AND THEN!! The poor girl was just trying to get sympathy about her working conditions rather than wanting to resolve the issue - she was totally demoralised and clearly used to the barrage of complaints.I looked over my shoulder in the reception and there were others behind me with 'loaded" and "reloaded' guns of complaints that were about to be fired in her direction and all about the same thing I would expect!! When we got to speak the manager, she basically fobbed us off with excuses (which is now underlined by the amount of others that experienced the same approach throughout the summer according to the reviews). They were disgraceful and should not be allowed to trade in this way. We booked via On The Beach, which we have found to be very good in the past....would we be so loyal moving forward?? Lets see if they respond in a positive manner and then I can answer that one This is without doubt the worse hotel I/we have ever stayed in and it is clear that the current management don't care that they have run it into the ground as they kept reminding us that they were giving up the lease at the end of the season and moving onto a different hotel....they couldn't run a bath let alone a hotel. Avoid at all cost people
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Date of stay: August 2019
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Room Tip: We were offered room 120 which is considered to be their best room....REALLY????
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GreeceSouth AegeanDodecaneseKósKos Town
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Frequently Asked Questions about Nefeli Hotel
Which popular attractions are close to Nefeli Hotel?
Nearby attractions include Mylos Beach Bar (0.9 km), Lambi Beach (1.1 km), and Exodus Kos Escape Rooms (0.8 km).
What are some of the property amenities at Nefeli Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at Nefeli Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Nefeli Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Nefeli Hotel?
Conveniently located restaurants include Sunset Taverna, Delon Pub, and Istros.
Are there opportunities to exercise at Nefeli Hotel?
Yes, guests have access to a pool during their stay.
Which languages are spoken by the staff at Nefeli Hotel?
The staff speaks multiple languages, including English, French, German, Italian, Russian, and Greek.
Are there any historical sites close to Nefeli Hotel?
Many travellers enjoy visiting Casa Romana Kos (2.4 km), Western Archaeological Zone (2.2 km), and mosque lotzias (2.2 km).
Does Nefeli Hotel have any great views?
Yes, guests often enjoy the mountain view available here.
Is Nefeli Hotel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.