OSTAN LOCH ALTAN

My husband and I visited this hotel in May. I couldn’t praise it enough. The rooms were clean, bed comfortable. The food was excellent and the staff were first rate, they couldn’t do enough for us. It’s in a good location to visit local attractions, and very well priced. Special thanks to Shauna who made us very welcome. We have booked a return visit for our anniversary, looking forward to it.

Date of stay: May 2022Trip type: Travelled

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Frank M wrote a review Apr 2022

1 contribution1 helpful vote

Weekend Break

Stayed from the 1st of April until the 5th, and again it was a superb stay, staff were excellent, friendly and helpful and food was great, and so competitively priced could not beat the value for money this place gives.

Date of stay: April 2022

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Response from Sean Mc Elwee, General Manager at Ostán Loch Altan

Responded 11 Apr 2022

I am very grateful to you for taking the time to post such a great rating of your recent stay with us here at Óstán Loch Altan. We hope to meet with you again very soon and thank you again for your kind comments about the staff and the good value that we offer. Kindest regards Seán Mc Elwee General Manager

dlma wrote a review Apr 2022

Derry, United Kingdom64 contributions32 helpful votes

Weekend break

This is the first time me and my wife have visited this hotel and this is what we found and think of this establishment. The room was small but cosy with coffee and tea facilities, would have been nice to have a wee biscuit in the room too. The bed was very comfy and the bathroom was nice if not a wee small size but the shower was hot and very powerful when used. The room was very clean and so was the bathroom with lovely towels and shower gels at hand. The only concern was filling the kettle for a coffee it was impossible to get the kettle under the tiny bathroom tap. The breakfast was very substantial with a great choice of cereals ie porridge,corn flakes, rice Krispies,granola, with the added variety of cut up fruits and yoghurt on hand with apple, cranberry and orange juice of plenty. This is followed by a good breakfast in which I had two bacon ,two sausage, one egg and a tomato and toast of three slices and more if needed with tea or coffee. We had dinner both nights which again was filling and very nice followed by a nice dessert and a Guinness and wine. The staff I can say really make your stay welcoming and enjoyable and we will be booking again very soon .😁…

Date of stay: April 2022

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Sleep Quality

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Kathy M wrote a review Mar 2022

Derry, United Kingdom32 contributions39 helpful votes

Good food, lovely room. Very accessible for wheelchair user.

Great stay - food excellent, lovely helpful staff. Dinner in the bar was lovely , good choice of food. We had the beef - good portions and the apple crumble was very tasty. Waiter was very attentive and looked after us all evening. Very cosy atmosphere. The bedroom was a very good size for us (my husband in a wheelchair) plenty of room to manoeuvre. Breakfast was very good and served until 10.30. Plenty of choice. Would definitely recommend this hotel

Date of stay: March 2022Trip type: Travelled

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Response from Sean Mc Elwee, General Manager at Ostán Loch Altan

Responded 28 Mar 2022

We are delighted that you enjoyed your stay and that you would definitely recommend this hotel. I am pleased that you enjoyed your evening meals and the freshly cooked breakfast which is served until 10.30 each morning. It's great that your husband found it easy to manoeuvre the wheelchair. Thank you for praising the staff who were very helpful to you both during your stay. We look forward to meeting with you both soon again. Kindest regards Seân Mc Elwee General Manager

annie1960 wrote a review Mar 2022

Quigley's Point, Ireland3093 contributions103 helpful votes

+1

A must it’s a great hotel

We got a great welcome when we arrived , there was four of us, my brother in law is in a wheelchair , their room was lovely very large easy for my brother in law to get around in his large chair.. our room was lovely too with everything you need very clean and well looked after. We went for dinner and it was delicious staff very attentive , we had a couple of drinks in the bar staff and other guests were very friendly. After a good nights sleep we headed down for breakfast and we were not disappointed it was delicious, we will definitely be back

Date of stay: March 2022Trip type: Travelled

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Response from Sean Mc Elwee, General Manager at Ostán Loch Altan

Responded 28 Mar 2022

We are delighted that you enjoyed your stay with us here at Ostan Loch Altan in Gortahork. Yes, we are very lucky to have such a wonderful staff. They are all locally sourced and they take great pride in their own local hotel. The hotel is very wheelchair accessible and we have a bedroom that is adapted to cater for guests with mobility issues. Thank you for posting such a positive review of your stay with us and we hope to meet with you soon again. Kindest regards Seán Mc Elwee General Manager

asmad69 wrote a review Mar 2022

Bangor, United Kingdom12 contributions19 helpful votes

Great hotel with friendly staff

Great hotel with friendly staff. We stayed on a Sunday night in February and the staff were fantastic. Friendly chatty and quick to help with any request. Perfect pint of Guinness and the 2 course dinner was very tasty and included in our stay. The Bar is popular with the locals, and has a great atmosphere. Breakfast was plentiful with freshly cooked sausages, bacon, eggs, black and white pudding. Good choice of other options too. The drive to the hotel through Glenveigh National park is spectacular and the coastline around this part of Donegal is well worth a visit. Highly recommend staying at the Ostan Loch Altan if you're visiting North West Donegal

Date of stay: February 2022Trip type: Travelled

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Response from Sean Mc Elwee, General Manager at Ostán Loch Altan

Responded 2 Mar 2022

I am delighted that you enjoyed your stay with us here at Ostan Loch Altan. Thank you for posting such a positive review and for your kind comments about the service offered by the staff, the quality of the food and beverages and the cooked breakfast which is served fresh to our guests as opposed to the buffet breakfast which is standard in many hotels. I am glad that you managed to savour the local scenery to include the mountains of Muckish and Errigal, the islands of Tory and Inisbofin, the beaches at Magheroarfty and Falcarragh and the magic and mystique of Dunlewey, the Poison Glen and Glenveagh Castle and National Park. We look forward to having you back with us soon and thank you again. Kindest regards Seán Mc Elwee General Manager

PartimeHolidaymaker wrote a review Jan 2022

County Fermanagh, United Kingdom426 contributions251 helpful votes

Good for a 1 Night Stay.

My wife and I stayed here on a 'PigsBack' DBB offer, booked at short notice, as we were going to be in the area. I had actually been thinking of a different hotel but this offer was available. We checked in early, about 2 30 pm with no problems. Got our covid passes checked, which was good to see. Got our room passes, for room 204. We're glad to see our special request of a water view was listened to. The room was smallish but adequate. The ensuite, with shower was the same. Not much to do in the immediate area so we sat in the socially distanced bar and had a few nice pints. Later we had our included 2 course inclusive meal. The highlights were the breaded garlic mushrooms and the chicken wings, which we shared. Mains were a turkey and ham dinner and haddock and chips. All very nice and left feeling quite full. We had another couple of drinks, including a couple of lovely cocktails excellently made by the young bar man. Then had a great night's sleep followed by a lovely breakfast, via table service. Pros for this hotel- definitely the staff, who were all excellent and friendly. The price, if you go on the deal we got. Cons- although bits of the hotel, like the bar, toilets and breakfast room seem to have been updated lately, a lot of the rest, including the bedrooms, seems a bit dated. And there was a sort of musty or damp smell in the corridors and in the bedroom we had? And maybe the bed could do with a new mattress? And the immediate area is quite isolated. Over all we had a nice, relaxing 1 night stay, at a reasonable price. Had a nice meal and a good enough nights sleep and were treated brilliantly by all the staff. Just might not be too everybody's taste.…

Date of stay: January 2022Trip type: Travelled

Room Tip: RM 204 had a water view and was at the back of the hotel, away from the road.

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Response from Sean Mc Elwee, General Manager at Ostán Loch Altan

Responded 2 Mar 2022

Thank you for taking the time to post such a comprehensive and positive review of your recent stay with us here at Ostan Loch Altan in Gortahork. The staff always seem to obtain top marks for the quality of the hospitality that they provide to all our guests. They are all living locally and they take great pride in their local hotel. The hotel itself recently celebrated its 150th birthday being constructed initially in 1870. We are constantly refurbishing but some sections may still look dated due to the financial restrictions imposed by Covid. We hope to have you back with us soon and thank you again. Kind regards Seán Mc Elwee General Manager

Elaine and Peter Lucas wrote a review Jan 2022

1 contribution

Relaxing break

From the minute you walk into this hotel, you feel welcome. The staff are so friendly and helpful they can't do enough for you, Marie on reception was welcoming and friendly as was the young man in the bar. The rooms were warm and lots of hot water for when you came back after your days exploring. Lots of great sights and things to do in the area. I most deffenitely will visit again. Go raibh mile maith agut for you hospitality. Elaine and Peter Lucas

Date of stay: January 2022Trip type: Travelled

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Response from Sean Mc Elwee, General Manager at Ostán Loch Altan

Responded 11 Jan 2022

Thank you, Elaine and Peter, for taking the time to write such a positive review of your recent stay with us here at Ostan Loch Altan. Marie and the rest of the team are particularly pleased that you enjoyed your stay and that you were impressed with the warmth of the welcome and the high level of hospitality that they provided. We look forward to having you back with us soon again so that you can savour further the myriad of local views and attractions. Le gach dea-mhéin Seán Mc Elwee General Manager

Frank M wrote a review Jan 2022

1 contribution

New Year Stay

We stayed here for 3 nights taking us in to the new year, the room, food and staff were amazing. Been coming here for many a year now and would highly recommend it. The views are second to none, so peaceful. Regards Francis

Date of stay: December 2021Trip type: Travelled

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Response from Sean Mc Elwee, General Manager at Ostán Loch Altan

Responded 6 Jan 2022

Thank you, Francis, for taking the time to post such a positive review of your stay with us here at Óstán Loch Altan. I am delighted that you enjoy staying with us and that you appreciate the peace and serenity and the lovely scenery in the local area. We look forward to having you back with us soon again. Kindest regards Seán Mc Elwee General Manager

Aaron Carton wrote a review Dec 2021

1 contribution

Awful

Awful staff,were not understanding at all They would not serve us for last orders they said only one person can get served for one orders which is against human rights we are all equal not one awful experience would not go back again

Date of stay: December 2021Trip type: Travelled

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Response from Sean Mc Elwee, General Manager at Ostán Loch Altan

Responded 27 Dec 2021

We offered your group a last drink at midnight as the bar was closing early due to Covid restrictions. But some of your group wanted to buy multiple drinks at that stage which the staff were not prepared to give you and rightly so. We also had to consider the rights of the other residents who had already gone to their rooms for a peaceful night's sleep. You are always welcome to stay with us but we must enforce the Covid regulations to ensure the safety of guests and staff alike Bhliain Úr mhór mhaith duit. Le gach dea-mhéin Seán

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