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Grand Mumtaz Resorts Pahalgam

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253 Reviews from our TripAdvisor Community

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Showing 253: English reviews
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Bengaluru, India
Reviewed 1 week ago via mobile

Kashmir roads had been closed to tourism for 6 months and they had recently opened. Kashmiri people are one of the nicest people i've ever met and they were so extremely happy to see that tourists are coming again to visit their land. This is a big hotel at the top of a small mountain with beautiful views. They treated...

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Helpful?
Thank AmorinM
Praxis S, Owner at Grand Mumtaz Resorts Pahalgam, responded to this review

Dear Guest, Thank you for taking the time to share a wonderful review. It is our constant endeavor to provide our guests with the highest levels of comfort & quality service to ensure a memorable experience. We are pleased to hear that you were satisfied with the overall experience of your stay with us. Your positive comments are a source...

Reviewed 1 February 2017 via mobile

I went to this hotel for taking lunch. Offered prayer there in one of the rooms. The window scenes are exemplary. Great for stay in Gulmarg. My experience with the hotel will help me to come back again.

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Helpful?
Thank Kaleem M
Praxis S, General Manager at Grand Mumtaz Resorts Pahalgam, responded to this review

Dear Guest, Thank you for taking the time to share a wonderful review on Tripadvisor. We are pleased that you have a memory of your short visit to our resort. We are pleased to know that your were satisfied with our restaurant services. Your positive comments are a source of motivation for the team. We look forward welcoming you to...

Kochi (Cochin), India
Reviewed 1 February 2017

I visited this place in January 2017, yes that was in winter, stayed there for 2 nights Pros: a. The property from the exterior really looks good b. Good location c. Courteous staff d. Area was peaceful and free from pollutions e. The resort had a very good room service. The staff there was polite and friendly Cons: a. Rooms...

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Helpful?
Thank GALLIVANTER-VINOD
Praxis S, Owner at Grand Mumtaz Resorts Pahalgam, responded to this review

Dear Guest, This is in reference to your stay with us. Thank you for taking out time to share your feedback. As feedback like yours ensures us continuously improve our standards and services. At the very outset please accept our apologies for not meeting your expectations and I would like to assure you that corrective action has been taken. It...

Reviewed 18 January 2017

Can we call them cheats when you go to the hotel with your family including old parents and they tell you on the check in date that don't have a booking? Can we call them cheats when even after pursuing it for 2-3 hours with them and with the online travel company they keep insisting that they haven't got the...

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Helpful?
Thank Kuks1
Praxis S, Owner at Grand Mumtaz Resorts Pahalgam, responded to this review

Dear Guest, Thank you so much for your feedback. We truly value your opinion. I want to apologize for the experience you had with our hotel. We value feedback like yours as it allows us to improve further. Your areas of concern have been worked upon. You will certainly see improvement during your next stay with us. We look forward...

Reviewed 13 January 2017

We visited grand mumtaz resort in pahalgam in Mar 2016. It was snowing at that time so there was white blanket. So could not enjoy the resort facilities properly. but I think if we go there in summer, it must be very good to enjoy there. Location is also very good. You can walk to market easily. It is worth...

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Helpful?
Thank mbprajapati
New Delhi, India
Reviewed 3 January 2017

To maintain such quality of rooms and outside in cold weathers and heights must have been an uphill task. Our unit had a large hall with seperate drawing room and Tv entertainment. One bedroom which was excellent in the quality of beds and upholstery. The washrooms were spic and span and continuous flow of hot water. Plush lawns and adjoining...

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Helpful?
Thank Love_for_Travel2014
Praxis S, Owner at Grand Mumtaz Resorts Pahalgam, responded to this review

Dear Guest, Thank you for taking the time to share a review. It is our constant endeavor to provide our guests with the highest levels of comfort & quality service to ensure a memorable experience. We are pleased to hear that you were satisfied with the overall experience of your stay with us. Your positive comments are a source of...

Reviewed 2 November 2016 via mobile

Good location , not very far from actual city . Below average food quality , average service. Won't recommend for families with infants or small kids . Over hyped resort Coffee shop is totally a waste of money. Waste of money.

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Helpful?
Thank Atharv A
Praxis S, Owner at Grand Mumtaz Resorts Pahalgam, responded to this review

Dear Guest, Thank you so much for your feedback. We truly value your opinion. We value feedback like yours as it allows us to improve further. Your areas of concern have been worked upon. You will certainly see improvement during your next stay with us. We look forward to welcoming you back to experience positive change. Regards Wasim Mushtaq

Reviewed 2 November 2016 via mobile

We found it to be the best in par with other hotels as we made a big comparison before checking into Grand Mumtaz and it was a wise decision as no hotel in the surroundings stand equivalent to it in context of services, food, accommodation and tariff rates

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Helpful?
Thank Prerna A
Praxis S, Owner at Grand Mumtaz Resorts Pahalgam, responded to this review

Dear Guest, Thank you for taking the time to share a wonderful review. It is our constant endeavor to provide our guests with the highest levels of comfort & quality service to ensure a memorable experience. We are pleased to hear that you were satisfied with the overall experience of your stay with us. Your positive comments are a source...

Tamilnadu
Reviewed 15 October 2016

I got an opportunity to stay at Grand Mumtaz resorts Pahalgam during Oct. 2015 for three days. That time the climate was so good and the stay was pleasant. It is situated in a small hill. Unlike we hear in news the area was peaceful , free from pollution. I enjoyed the stay.

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Helpful?
Thank Kodaikanal
Praxis S, Owner at Grand Mumtaz Resorts Pahalgam, responded to this review

Dear Guest, We are pleased to hear that you were satisfied with the overall experience of your stay with us. Your positive comments are a source of motivation for the team. We value your patronage and look forward to welcoming you back again. Regards Wasim Mushtaq

Reviewed 31 August 2016 via mobile

We stayed thier for two nights. It was bit old but room has heater and heated mattress. The view of the snow clad mountains was enchanting and full of energy which makes you feel Like flying. The resort had a very good room service. The staff there was polite and friendly.

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Thank Sar U
GrandMumtazHotels, Owner at Grand Mumtaz Resorts Pahalgam, responded to this review

Dear Guest, Thank you for taking the time to share a wonderful review on TripAdvisor. It is our constant endeavor to provide our guests with the highest levels of comfort & quality service to ensure a memorable experience. We are pleased to hear that you were satisfied with the overall experience of your stay with us. Your positive comments are...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free Parking
  • Free Internet
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities

Additional Information about Grand Mumtaz Resorts Pahalgam

Address: Adjoining Main Golf Course, Pahalgam 192126, India
Region: India > Jammu and Kashmir > Kashmir > Pahalgam
Price Range: €65 - €169 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Mumtaz Resorts Pahalgam 3.5*
Number of rooms: 123
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Questions & Answers

Here's what travellers have asked, with answers from Grand Mumtaz Resorts Pahalgam staff and other travellers.
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Questions? Get answers from Grand Mumtaz Resorts Pahalgam staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“book cottage, they are very good.”
 of 5 bubbles mbprajapati, 13 Jan 2017 | Read review
“Select Golf course view room”
  • Spacious rooms
  • Views from Hotel
 of 5 bubbles PJSarma, 13 Jul 2016 | Read review
“go for renovated rooms”
 of 5 bubbles atulsharma14, 26 Jun 2016 | Read review
“choose fronnt room ,dont go through heena tour”
 of 5 bubbles , 5 Jun 2016 | Read review
“select new rooms only”
 of 5 bubbles hcmehta007, 27 May 2016 | Read review
5 of 5