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Vienna House Dream Castle Paris

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4,412 Reviews from our TripAdvisor Community

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Showing 2,698: English reviews
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Manchester, United Kingdom
Reviewed 2 days ago NEW

Firstly, we arrived later in the evening around 9-10 pm, so the Magical shuttle from the airport was no longer in service (stops at 6pm) we were going to have to get the train to paris, then out to the station at Disney (Chessy) which would take about 1.5 hours. However at the last minute we found out about a...

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Helpful?
Thank Andy G
GeneralManagerFR, Manager at Vienna House Dream Castle Paris, responded to this review

Dear Andy G, Thank you for taking the time to share your experiences in Vienna House Dream Castle, with us. Also, thank you for your suggestions, we are always looking for improving our services. We are glad that in general you enjoyed your stay and hope to see you again very soon. Sincerely yours, George Rosu, Resident Manager and Dream...

London, United Kingdom
Reviewed 3 days ago NEWvia mobile

Nice hotel but in need of bringing into this decade. It's rather dated. Some areas of the hotel are in need of attention to detail. Kids area where the soft plastic balls are, the carpet has come away. Or in the bedroom the frame of the beds are scratched. Or in our bathroom where they have taken some sort of...

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Helpful?
1Thank WestLondonDiner
GeneralManagerFR, Manager at Vienna House Dream Castle Paris, responded to this review

Dear WestLondonDiner, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

Preston, United Kingdom
Reviewed 3 days ago NEW

Lovely clean room, welcome cakes too.staff are friendly, and helpful. Free shuttle to the Disney Park. Food choice excellent, but if on a budget holiday, eat out at the local restaurants. You can buy meals in the bar area, which are very expensive. There are children's game tables, and there are plenty of places to have your family photos taken....

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1Thank carolthomas2016
GeneralManagerFR, Manager at Vienna House Dream Castle Paris, responded to this review

Dear carolthomas2016, Thank you for taking the time to share your experiences in Vienna House Dream Castle, with us. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours, George Rosu, Resident Manager and Dream Castle team

Reviewed 3 days ago NEWvia mobile

Great hotel. Friendly staff, clean and comfortable rooms. Lots to chose for breakfast from buffet. Bus to disneyland every 10 minutes. Nice relaxing lobby area. Kids Loved the swimming pool. Will definitely return in future

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Helpful?
Thank bailin1
GeneralManagerFR, Manager at Vienna House Dream Castle Paris, responded to this review

Dear bailin1, Thank you for taking the time to share your experiences in Vienna House Dream Castle, with us. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours, George Rosu, Resident Manager and Dream Castle team

Reviewed 4 days ago NEWvia mobile

A fantastic hotel where every need is catered for, both for adults and children. The hotel was immaculately clean as were the rooms, cleaned every day. The staff were friendly and helpful. The buffet breakfast and dinner had lots of choice. The hotel had a relaxed atmosphere and there was lots to do for children in reception games tables etc....

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Helpful?
Thank BevJL
GeneralManagerFR, Manager at Vienna House Dream Castle Paris, responded to this review

Dear BevJL, Thank you for taking the time to share your experiences in Vienna House Dream Castle, with us. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours, George Rosu, Resident Manager and Dream Castle team

london
Reviewed 4 days ago NEWvia mobile

Do not stay in this hotel! It needs updating for a start, the bathroom looks like the 1980s have been sick inside... the room was dirty with stains on the walls, it's supposed to have air conditioning but it was like you were staying in Egypt. We would wake up sweating during the night. Pillows were the size of cushions...

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Helpful?
Thank bazza675476
GeneralManagerFR, Manager at Vienna House Dream Castle Paris, responded to this review

Dear bazza675476, Thank you for taking the time to write about your stay with us. We are deeply sorry to hear that our hotel did not fully meet your expectations. Please accept our sincere apologies. We hope that you will give us the chance to prove you that our hotel is not only an average one, by visiting us again!...

Reviewed 4 days ago NEWvia mobile

Honestly this was such a great hotel - we stayed for 4 nights, the rooms where nice, comfy and spacious, the staff where so lovely however the breakfast wasn't great but you can go to Disney to eat plus this isn't really an issue for us, defiantly worth the stay.

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Helpful?
Thank Keira B
GeneralManagerFR, Manager at Vienna House Dream Castle Paris, responded to this review

Dear Keira B, Thank you for taking the time to share your experiences in Vienna House Dream Castle, with us. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours, George Rosu, Resident Manager and Dream Castle team

Reviewed 5 days ago NEWvia mobile

Lovely hotel, rooms were nice and clean, with a fridge and kettle you can't go wrong. Shuttle buses going into the park every 20 mins meant it was easy enough to get to the park. Bus ride took 15 mins. Pool was great and food was nice. Lovely 4 days in Disney. Hope to go again.

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Helpful?
Thank Michelle J
GeneralManagerFR, Manager at Vienna House Dream Castle Paris, responded to this review

Dear Michelle J, Thank you for taking the time to share your experiences in Vienna House Dream Castle, with us. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours, George Rosu, Resident Manager and Dream Castle team

Honfleur, France
Reviewed 5 days ago NEW

Lovely room, spacious, clean, roomy. Double bed and bunk beds. Disney decor everywhere. Top breakfast. We'd love to go again and try the swimming pool!!! The staff was friendly, we checked in very quickly and all was explained to us.

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Helpful?
Thank SophieBulgary
GeneralManagerFR, Manager at Vienna House Dream Castle Paris, responded to this review

Dear SophieBulgary, Thank you for taking the time to share your experiences in Vienna House Dream Castle, with us. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours, George Rosu, Resident Manager and Dream Castle team

Reviewed 6 days ago NEW

The front desk service was terrible. We were sent up to the wrong room carrying all of our luggage three times before we finally asked to speak to a manager and were provided the correct room number. The hotel smells terribly of cigarette smoke, so I would not consider it to be family friendly. The rooms were relatively clean, but...

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Helpful?
Thank Becca S
GeneralManagerFR, Manager at Vienna House Dream Castle Paris, responded to this review

Dear Becca S, First of all I would like to thank you for choosing Vienna House Dream Castle Paris as well for sharing with us your experience during your stay. Guest such as yourself enable us to maintain the high standards of services expected from us. We are terrible sorry to learn from your disappointment and very much regret the...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
A MAGICAL WORLD OF FAMILY FUN Vienna House Dream Castle in Paris is like a magical world in beautiful French garden surrounds, designed in the style of a historic palace. See your children's eyes widen when the Dream Castle mascot pays them a visit. With its perfect location, right by Disneyland(R) Paris, this hotel is the ideal holiday destination. ... more   less 

Additional Information about Vienna House Dream Castle Paris

Address: 40 avenue de la Fosse des Pressoirs, 77703 Magny-le-Hongre, Marne-la-Vallee, France (Formerly Dream Castle Hotel at Disneyland Paris)
Region: France > Ile-de-France > Seine-et-Marne > Marne-la-Vallee > Magny-le-Hongre
Price Range: €81 - €205 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Vienna House Dream Castle Paris 4*
Number of rooms: 397
Reservation Options:
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Also Known As:
Hotel Dream Castle
Dream Castle Disney
Dream Castle Hotel Disneyland Paris
Dream Castle Hotel Paris
Dream Castle Hotel Disneyland Resort Paris
Castle Dream Hotel
Vienna House Dream Castle Paris Magny-Le-Hongre, France - Marne-La-Vallee
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Questions & Answers

Here's what travellers have asked, with answers from Vienna House Dream Castle Paris staff and other travellers.
199 questions
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Questions? Get answers from Vienna House Dream Castle Paris staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room facing the back of the hotel grounds, otherwise it will be of the car park”
 of 5 bubbles andyg896, 27 Feb 2017 | Read review
“If you require quiet room, or a Pacific view or floor, request such when booking.”
 of 5 bubbles carolthomas2016, 26 Feb 2017 | Read review
“Quiet, roomy and v clean”
 of 5 bubbles SophieBulgary, 24 Feb 2017 | Read review
“Extremely expensive and not worth the price”
 of 5 bubbles beccas41, 23 Feb 2017 | Read review
“Request room on higher floor and at the rear and beautiful sunrises.”
 of 5 bubbles tak1411, 21 Feb 2017 | Read review
5 of 5