This hotel Ticked every box for us! I felt so safe here in light of COVID! They were really really on it! All the rooms are so spacious with plenty of plug sockets in! The bathrooms were clean and plenty of space! COVID restrictions mean that they do not come into your room during stay but if you need towels or toilet roll you can go go reception. There is a Disney store in the hotel which is open 8am until 12pm and then 6pm until 10pm where you can get any shopping you do in the park sent back to the hotel for free so long as it’s before 3pm - you then collect in your Disney store at hotel. The breakfast I must say was amazing! There was literally everything you could need and I must mention that the breakfast staff were all amazing! So attentive and keeping it clean and tidy! VERY good job by them!! I would deffo reccomend this hotel. #DPTF…
I’ve stayed at many Disney hotels but this time needed only a day in the park and not to pay for this through a Disney package. We booked through Magic Breaks and the lady was very helpful. The hotel was basic but clean and perfect for a short stop over. Breakfast was ok lots of choice and the staff were nice too. The shuttle runs into the park which is a quick ride away. The bus didn’t seem to pick up from the park as regular as the other disney hotels and we were crammed in which didn’t feel socially distanced. All had masks on which was good but in the current situation the transport could have been better thought through. On a whole I would stay here again over a Disney hotel if we didn’t require the extras that come direct with Disney.
I booked this hotel for my girlfriends 21st birthday. Following the booking in November 2019 I emailed the hotel asking if they would be able to place decorations in the room. I was told to make contact in January instead. After emailing several times throughout January I was assured multiple times that there would be decorations in the room once we arrived. To my surprise there were no decorations whatsoever which was a real disappointment for myself after being assured of it. However, the rooms were clean. The staff were kind and the breakfast was adequate.
arrived thursday evening for a fun 4 days in eurodisney.... had a lovely day friday and woke Saturday to the news that the park was shutting due to an imminent lockdown of france... had a day of "what shall we do" staff at the hotel especially bar and restaurant staff couldn't do enough for us.. made a bad day much more enjoyable especially when they are also facing uncertainty from the days ahead. we will definitely be returning to this hotel... shuttles were regular and quick. hotel was clean and food was great
I recently stayed in this hotel and was not impressed. Firstly, the toilet in our room did not flush and kept getting blocked so we told the staff at reception who later informed us that they’d fixed it, however, when returning to our room we discovered that the problem had not been fixed at all. The following day we went downstairs for breakfast where we were greeted by a rude member of staff who refused to let us go to our pre reserved table and told us to wait in the queue even though the rest of our group were already sat at our table. Later that day we returned to our room, only to find that our suitcases and belongings had been moved around, opened and tampered with. Overall we were thoroughly disappointed by the time we left this hotel.