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Hotel Gutierrez

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Hotel Gutierrez
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40 Reviews from our TripAdvisor Community

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Showing 24: English reviews
London, United Kingdom
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 15 March 2014

we stayed at hotel gutierez for 6 nights in february 2014. a lot about it is very average - the rooms and service for example, but we really enjoyed our stay there and liked it more and more the longer we stayed. its right on the beach and the view out of the front room windows is pretty breathtaking on... More 

Thank joewscannell
Gary D, Public Relations Manager at Hotel Gutierrez, responded to this review

Thanks for your great review, we are happy you enjoyed your stay at Hotel and loved our ocean side restaurant. Celestun is a wonderful village for that relaxing holiday we all need. We enjoyed having you and hope to see you again on your next trip to Mexico Once again thanks for the comments ! More 

Blue Bell, Pennsylvania
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 January 2014

This hotel is in an excellent location right on the beach and near the town square and the main restaurant drag. The hotel and rooms are very basic but that was OK for us for a night or so. We ended up staying two nights as we enjoyed watching the fisherman come in with their catch and going on tours... More 

Thank H G
Gary D, Public Relations Manager at Hotel Gutierrez, responded to this review

I thank you for your kind comments the hotel is still improving its it's rooms as they can afford to do . They will be building some closets as well as night stands in the near future. Happy you enjoyed uyour stay at hotel and loved our quiet little village. Hope to see you again in the future More 

Nanaimo, Canada
Level Contributor
53 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 19 November 2013

My first impression was ugh,, but then i had to remember i was in Mexico. I woke up the front desk clerk at 4pm to see the room and surrounding common area. Not wanting to go any further we choose room 8. The top floor was being renovated ( cleaned, painted and some re-tiling). Our beds were very very crappy.... More 

1 Thank lippyis
Gary D, Guest Relations Manager at Hotel Gutierrez, responded to this review

Hi Thanks for your stay and your constructive review, with the beds they will be replacing them after the summer busy season as they are saving to be able to afford quality mattresses, we really hope that happens late summer. With the price of the hotel being so low you can see why it takes a while to afford changing... More 

Melbourne, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 May 2013

Loved the location, felt a little like staying in a local fishing village. the hotel is nothing flash but in good weather who cares. upstairs rooms get a good breeze through them so quite comfortable. Local restaurants had great seafood but they all close early- fortunately Peter at the hotel restaurant does some simple but tasty western dishes- and he... More 

4 Thank DavidKay_11
Gary D, Public Relations Manager at Hotel Gutierrez, responded to this review

Thanks for the great Review, we enjoyed having you and spending time with you both , i was thrilled to find out that you seen a big aligator at the fresh water swimming hole LOL I hope you return to visit us the next time you are in the Yucatan More 

Cozumel, Mexico
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 18 May 2013

I am at a loss for words as I traveled here from Cozumel to visit Cesestun. I'm still having trouble writing this as I think that this hotel can be a great place, with great service, amenities, and ambiance. Just some how it does not achieve that. I give it a 4 star rating because of the price. That in... More 

2 Thank Chris K
Gary D, Public Relations Manager at Hotel Gutierrez, responded to this review

Hi Dan I thank you for your great review, sorry you had lock problems, as we had the locks mastered in Merida and they did not do a good job, the locksmith came out and fixed all locks. I thank you for helping us, as you own a hotel in Cozumel and we all need to critique each other so... More 

Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 19 February 2013

We found th hotel by accident. we stayed next door the night before in a hotel recommended by the lonely planet..somewhat of a dump, although it was on the beach. We spotted the Hotel Gutierrez next door and found it had been newly renovated. We were there in a flash. Clean basic room, excellent ventilation, friendly and helpful staff, fantastic... More 

6 Thank Christine M
Gary D, Public Relations Manager at Hotel Gutierrez, responded to this review

I am sorry that the Lonely Planet is somewhat outdated with its recommendation for Celestun, but at least you found us Happy you enjoyed your stay and hope you will return the next time you are in the Yucatan Peter does run a exceptionally good little restaurant, great food great company all while watching the most amazing sunsets in all... More 

Madras, Oregon
Level Contributor
90 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 26 January 2013

We stumbled on to this diamond-in-the-rough this week and will definitey return. My grown sons and I traveled from Merida to Celestun by 2nd Class bus for over two hours and we had no idea where we were going to stay. When we stepped off the bus, a local non-intrusive freelance tour-guide named Alberto asked us if we were looking... More 

6 Thank jaypoo
Gary D, Public Relations Manager at Hotel Gutierrez, responded to this review

Thanks for your great Review we are always trying our best to make your stay with us a memorable experience, The Hotel as well as all the people in the tour business really try to help all they can. We look forward to your next visit, Celestun as truly a gem ! More 

New Providence, New Jersey
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
Reviewed 13 January 2013

We stayed at this hotel for a night while visiting Celestun in anticipation of a flamingo trip the next day. We arrived after dark, and Carmen was there to receive us and show us to our rooms. The rooms are basic, but functional for a quick overnight stay and cost $30 - $40/night for two. We had an issue with... More 

6 Thank cooltraveller
Gary D, Public Relations Manager at Hotel Gutierrez, responded to this review

Thank you for your kind review and we look forward to being of service to you on your next visit to Celestun More 

Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 27 December 2012

A very nice beach front option for visiting Celestun. Basic clean rooms, friendly staff, excellent chef. Perfect hotel if you spend your days exploring the surrounding area and want an affordable hotel with great location for relaxing evenings. Not an all-inclusive luxury hotel.

8 Thank Mark W
Gary D, Public Relations Manager at Hotel Gutierrez, responded to this review

Thanks for the Great Review Mark, we are so happy you enjoyed your stay in Celestun, Peter the Chef has a wonderful little restaurant and serves great food on the patio area, i am glad you enjoyed the evenings at hotel, great sunsets and lots of fun people Please come back again we enjoyed your company. More 

Celestun, Yucatan, mexico
Level Contributor
75 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 28 September 2012

Hotel is basic but good for the money, they are doing many new upgrades to hotel at the present time and they will be completed by Dec 1, Nice breakfast at small restaurant at hotel . Hotel staff were very informative, pleasant and helpful. Beach in front of hotel is fantastic and very quiet, located in the heart of the... More 

3 Thank Gary D

44 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (33)
View from Room (4)
Pool/Beach Area (8)
Hotel & Grounds (9)
Room/Suite (1)
Dining (1)
Other (10)

Management photos: Courtesy of the property manager

All Management Photos (11)
Hotel & Grounds (2)
Dining (3)
Pool/Beach Area (3)
Room/Suite (2)
Other (1)
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  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Restaurant
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
Official Description (provided by the hotel)
Hotel Gutierrez, has recently renovate rooms and common areas, we have a new patio on the second level which gives you a priceless view of the beach and sunsets as well as a great place to sun tan. The hotel and restaurant,is located right on the beach in the heart of Celestun Yucatan,in the restaurante area. We promote and nice family environment, and treat our clients as friends and family. Hotel was built in 1983 and was the first hotel built here in Celestun. Celestun is a wonderfull paradise and still has a virgin beaches, white sand, unforgettable sunsets and the best seafood restaurants in the Yucatan.Please come join us in paradise ... more   less 

Additional Information about Hotel Gutierrez

Address: Calle 14 x13 y 15 | No. 114, Celestun 97367, Mexico
Region: Mexico > Yucatan Peninsula > Yucatan > Celestun
Price Range: €18 - €25 (Based on Average Rates for a Standard Room)
Number of rooms: 16
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Gutierrez staff and other travellers.
5 questions
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over a year ago

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Questions? Get answers from Hotel Gutierrez staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a sea view, the third floor rooms on the end would probably be best.”
 of 5 bubbles NohochChel, 13 Nov 2016 | Read review
“The staff speaks very little English.”
  • View of sunset from deck.
 of 5 bubbles larryw633, 16 Jun 2016 | Read review
“Probably the top floor is better, the views are great.”
 of 5 bubbles 342SusanF, 9 Mar 2015 | Read review
“Ask for sea view”
 of 5 bubbles ninap297, 12 Feb 2015 | Read review
“ask for a room facing the ocean...nice breeze”
  • View from our room
  • Beautiful white sand beach
 of 5 bubbles Calloused_Renegade23, 21 May 2014 | Read review
5 of 5