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we stayed at hotel gutierez for 6 nights in february 2014. a lot about it is very average - the rooms and service for example, but we really enjoyed our stay there and liked it more and more the longer we stayed.
its right on...More
Response from Gary D, Public Relations Manager at Hotel GutierrezResponded 20 March 2014
Thanks for your great review, we are happy you enjoyed your stay at Hotel and loved our ocean side restaurant. Celestun is a wonderful village for that relaxing holiday we all need.
We enjoyed having you and hope to see you again on your next...More
This hotel is in an excellent location right on the beach and near the town square and the main restaurant drag. The hotel and rooms are very basic but that was OK for us for a night or so. We ended up staying two nights...More
Thank H G
Response from Gary D, Public Relations Manager at Hotel GutierrezResponded 8 January 2014
I thank you for your kind comments the hotel is still improving its it's rooms as they can afford to do . They will be building some closets as well as night stands in the near future. Happy you enjoyed uyour stay at hotel and...More
My first impression was ugh,, but then i had to remember i was in Mexico. I woke up the front desk clerk at 4pm to see the room and surrounding common area. Not wanting to go any further we choose room 8. The top floor...More
1 Thank lippyis
Response from Gary D, Guest Relations Manager at Hotel GutierrezResponded 2 January 2014
Thanks for your stay and your constructive review, with the beds they will be replacing them after the summer busy season as they are saving to be able to afford quality mattresses, we really hope that happens late summer. With the price of the...More
Loved the location, felt a little like staying in a local fishing village. the hotel is nothing flash but in good weather who cares. upstairs rooms get a good breeze through them so quite comfortable.
Local restaurants had great seafood but they all close early-...More
4 Thank DavidKay_11
Response from Gary D, Public Relations Manager at Hotel GutierrezResponded 6 June 2013
Thanks for the great Review, we enjoyed having you and spending time with you both ,
i was thrilled to find out that you seen a big aligator at the fresh water swimming hole LOL
I hope you return to visit us the next time...More
I am at a loss for words as I traveled here from Cozumel to visit Cesestun. I'm still having trouble writing this as I think that this hotel can be a great place, with great service, amenities, and ambiance. Just some how it does not...More
2 Thank Chris K
Response from Gary D, Public Relations Manager at Hotel GutierrezResponded 29 May 2013
I thank you for your great review, sorry you had lock problems, as we had the locks mastered in Merida and they did not do a good job, the locksmith came out and fixed all locks.
I thank you for helping us, as...More