Have been to here many times over past few years, and have observed service have been improving over the recent years. Staff are willing to go over their call of duty to aid my requests and are always smiling to me no matter the weather outside. Much appreciated as an old guest
Came over with my friends to escape the snow at home and really, can't believe how different the temperature is! Home is in negatives and we came with five layers of clothing. Luckily we had bright to give us a free upgrade to suite and asked over us to ensure we didnt catch a co…
a great stay at mgm macao. we travelled here serval times. every time they treat us as a family member. they remember my preference. always assigned the non smoking room for me. expecially this time i get a free upgrade.
Had a bit of mishap at beginning since I booked the wrong location, but front desk staff was very kind and helped me sorted it out. Had all my friends with me and would have been a hassle otherwise. Thank you guys for saving us!
Grande plaza has very beautiful decoration. All white and blue nights, feels very Christmas and home feel. Staff are very nice, even though I was a bit inebriated, but they still smiled very warmly. Will come back next year!
"We were upgraded to a Harbor view room which was very nice. City view looked great too, you really can't go wrong."
"Go for the sea view"
"grand view, corner suite, excellent service"
"higher floors are better"
"Even though there is nothing to see at the ocean, it is better view"