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JW Marriott Hotel Macau

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Gallery Macau, Estrada da Baia da Nossa Senhora da Esperanca, s/n Cotai, Macau 999078 China
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (3931)
Room & Suite (669)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from JW Marriott Hotel Macau
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 123 hotels in Macau
Location
Cleanliness
Service
Value
Travellers' Choice
World-renowned for its iconic luxury, Asia's largest JW Marriott, JW Marriott Hotel Macau brings its guests an approachable luxury experience through the richness of authenticity - discovered in the beauty of craftsmanship and delivered with an intuitive response to personal expectations. Set within one of the world's most spectacular entertainment and leisure destinations - Galaxy Macau™ - our hotel in Macau is a preferred choice among travelers looking for 5-star hotels in Macau near it all.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Water park
Kids stay free
Babysitting
Valet parking
Paid public parking on-site
Wifi
Hot bath
Lazy river
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Swimup bar
Poolside bar
Children Activities (Kid / Family Friendly)
Kids club
Free airport transportation
Free shuttle or taxi services
Airport transportation
Car hire
Taxi service
Conference facilities
Meeting rooms
Spa
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shared lounge / TV area
Shops
ATM on site
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
On-demand films
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Great View
Languages Spoken
Chinese, Filipino, Japanese, Korean
Hotel links
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2217Reviews63Q+A100Room tips
Traveller rating
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Popular mentions
Leschell03 wrote a review 20 Sep
Macau, China83 contributions47 helpful votes
+1
We had a wonderful stay - the ambience, the helpful staffs, JW Pool Bar, and the Grand resort deck. They accomodated all of our needs. Our family enjoyed the great stay and wife was so happy for the birthday surprise. Special thanks to Sonam, Edel, Emman and Darryll for providing an excellent service. JW Marriott is the best hotel in Macau.
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Date of stay: September 2021Trip type: Travelled with family
Room Tip: Be sure to bring enough sunscreen, you may never want to get out of the pool once you dip in. :D
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Response from Henry Chan, Guest Services / Front Office at JW Marriott Hotel Macau
Responded 3 days ago
Dear Leschell03 Thank you for sharing your great review about JW Marriott Macau! Our service team were delighted to receive your compliments, which encourages us to do even better. We wish this enjoyable experience will create beautiful memories for your holiday. We look forward to having you back in the future. Best Regards Henry Chan Director of Rooms
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Trina G wrote a review 12 Sep
1 contribution
+1
We enjoyed our stay at JW Marriott Macau hotel! They have outstanding guest service starting from the concierge team Emman and Lean which provided us alot of information and helped us with our luggages while we were waiting for our room. And special thanks to Jonvi who assisted us all the way to the swimming pool while we wait for our room, the food were amazing at the pool bar as well! They even surprised us with complimentary cake for my son’s bday! Definitely the kind of 5-star hotel you would want to stay in!! HIGHLY RECOMMENDED! very memorable and will for sure come back!
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Date of stay: September 2021Trip type: Travelled with family
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Response from Henry Chan, Guest Services / Front Office at JW Marriott Hotel Macau
Responded 1 week ago
Dear 49trinag Thank you very much for your great comment about JW Marriott Hotel Macau. It is our pleasure to have you stayed with us for your son's birthday celebration. We were thrilled to anticipate and fulfill the needs of you and your family during your stay with us. Thanks again for recognizing our team's efforts. We look forward to welcoming you back. Best Regards Henry Chan Director of Rooms
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J. Adelino wrote a review 7 Sep
Macau, China2 contributions2 helpful votes
We stayed at JW Marriott Macau for a week. Our room was stunning and very spacious with a beautiful view of the pool, which allows us to enjoy the spectacular views of the Grand Resort Deck and the sunset. The JW Marriott team always showed a high level of competence and understanding. We want to express our special thanks to Tifanny Han, for her professionalism and kindness, and also to Karen. Special thanks as well to the housekeeping team. They were so kind, and the rooms were always perfectly cleaned. Overall, we had a wonderful staycation, and we will come back as soon as we can! Thank you once again for this wonderful staycation.
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Date of stay: August 2021
Rooms
Cleanliness
Service
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Response from Henry Chan, Guest Services / Front Office at JW Marriott Hotel Macau
Responded 2 weeks ago
Dear 629joaquima Thank you for choosing JW Marriott Macau for your staycation. I really appreciate you take the time to share positive comment on trip advisor community. We enjoyed reading your review and we are delighted to hear that you enjoyed your stay at JW Marriott Macau. Thank you for your nice compliments on our service and our hotel facilities, especially our pool facilities. We wish this enjoyable experience will create beautiful memories for you and your family/friends. We look forward welcoming and serving you soon. Best Regards Henry Chan Director of Rooms
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Christine Chan wrote a review 3 Sep
4 contributions
Thank you Jeff & Leo from Concierge Department, they were very attentive to my requests and provided the information I required swiftly, and help me to solve the problem. That I could enjoy the holiday and had a good experience. So I would highly recommend JW hotel in a heartbeat and visit again.
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Date of stay: August 2021Trip type: Travelled as a couple
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Response from Henry Chan, Guest Services / Front Office at JW Marriott Hotel Macau
Responded 2 weeks ago
Dear TinT223 Thank you so much for sharing your experience with JW Marriott Hotel Macau on Trip Advisor. I appreciate your kind comments in recognition of our team’s service, and nice words for Jeff & Leo. We feel proud to have such an excellent team to deliver memorable experience for you. We definitely look forward to welcoming you back. Best Regards Henry Chan Director of Rooms
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Tony wrote a review Aug 2021
3 contributions
Nice rooms with nice view, good service for check in process, room is clean and nice food, good price for the package with the room, good experience to stay with J W hotel, nice swimming pool experience.
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Date of stay: August 2021Trip type: Travelled with family
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Response from Henry Chan, Guest Services / Front Office at JW Marriott Hotel Macau
Responded 2 weeks ago
Dear Tonzhu Thank you for sharing your great review with us at JW Marriott Macau. I am pleased to read you were delighted with our spacious room and our hotel facilities. Your nice compliments about the flawless service provided by our front office team are highly appreciated. We look forward to welcoming you back to our hotel. Best Regards Henry Chan Director of Rooms
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PRICE RANGE
US$160 - US$342 (Based on Average Rates for a Standard Room)
LOCATION
ChinaMacau
NUMBER OF ROOMS
1015
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Frequently Asked Questions about JW Marriott Hotel Macau
Which popular attractions are close to JW Marriott Hotel Macau?
Nearby attractions include The Grand Canal Shoppes (0.4 km), The Broadway (0.4 km), and Zero Latency VR Macau (0.4 km).
What are some of the property amenities at JW Marriott Hotel Macau?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at JW Marriott Hotel Macau?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at JW Marriott Hotel Macau?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at JW Marriott Hotel Macau?
Yes, free parking, a parking garage, and paid public parking on-site are available to guests.
What are some restaurants close to JW Marriott Hotel Macau?
Conveniently located restaurants include The Ritz-Carlton Bar & Lounge, Urban Kitchen, and The Ritz-Carlton Cafe.
Are there opportunities to exercise at JW Marriott Hotel Macau?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does JW Marriott Hotel Macau have an airport shuttle?
Yes, JW Marriott Hotel Macau offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at JW Marriott Hotel Macau?
Yes, dry cleaning and laundry service are offered to guests.
Does JW Marriott Hotel Macau offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at JW Marriott Hotel Macau?
The staff speaks multiple languages, including Chinese, Japanese, Korean, and Filipino.