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Rio Hotel & Casino

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Traveller (359)
Room & Suite (129)
Dining (9)
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Overview
  • Excellent25%
  • Very good51%
  • Average19%
  • Poor3%
  • Terrible2%
Travellers talk about
“ferry terminal”(42 reviews)
“free shuttle”(20 reviews)
“small gym”(3 reviews)
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Free Shuttle or Taxi Services
4 Star Hotel
All hotel details
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Reviews (489)
There are newer reviews for Rio Hotel & Casino
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256 results
Traveller rating
61
124
50
10
11
Traveller type
Time of year
LanguageEnglish
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61
124
50
10
11
Show reviews that mention
All reviewsferry terminalfree shuttlesmall gymtea and coffeehot showerspacious roomwalking distancesenado squarecheck in was easybuffet lunchsingle bedconvenient storenice hotelqueen sizebasic amenitiesgrand lisboahandy phone
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11 - 15 of 256 reviews
Reviewed 28 December 2017 via mobile

The red light kept blinking on my phone. The rooms manager said they all blink all night. I called the front desk and told them to clear out the messages and that fixed the problem. I don’t like that they lie but otherwise the hotel...More

Thank 801stevenp
Response from GuestSVC, Guest Relations Manager at Rio Hotel & CasinoResponded 29 December 2017

Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with...More

Reviewed 26 December 2017

WIFI : Free Room Space : Very big with 2 queen beds Casino : Reasonable size Restaurants outside nearby the hotel : Limited Free Shutter Bus to Macau Ferry Terminal : Yes and limited to 11am to 10pm onlyMore

Thank VinceYeoh
Response from GuestSVC, Guest Relations Manager at Rio Hotel & CasinoResponded 29 December 2017

Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with...More

Reviewed 21 December 2017 via mobile

Stayed here for one night as part of a larger trip to Hong Kong. The hotel location is okay, but there is not much around in the way of food or restaurants and it is a good 25 min walk to the cathedral and tourist...More

Thank SOLTATIO
Response from GuestSVC, Guest Relations Manager at Rio Hotel & CasinoResponded 25 December 2017

Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. We deeply apologise if you did not enjoyed your visit at our hotel. We wil look into your comments regarding the service speed of our reception. We are currently...More

Reviewed 20 December 2017

The hotel lobby albeit not having plenty of seats for the guest is amazing and clean. Though I'd recommend they add additional seating for the guests while waiting to be checked-in. The front desk were nice and checking-in and checking-out is fast. They also have...More

Thank iNIKKI
Response from GuestSVC, Guest Relations Manager at Rio Hotel & CasinoResponded 25 December 2017

Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with...More

Reviewed 18 December 2017

The hotel is clean, no doubt about that. What happened to our stay was very horrifying that I will never go back to that hotel nor have my friends stay there. None of the staff were sympathetic to our case. We’ve been to many hotels...More

1  Thank nolijane
Response from GuestSVC, Guest Relations Manager at Rio Hotel & CasinoResponded 20 December 2017

Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. We deeply apologise if you did not enjoyed your visit at our hotel. First of all, in regards to the deposit, we have stated clearly on our booking conditions...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Indoor pool
Details
Price range
US$98 - US$305 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Casino Hotel in Macau
#23 Spa Hotel in Macau
#34 Luxury Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$98 - US$305 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Casino Hotel in Macau
#23 Spa Hotel in Macau
#34 Luxury Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (359)
Room & Suite (129)
Dining (9)
Pool & Beach (3)
Questions & Answers
Ask a question
Ann C
26 March 2018|
Answer
Response from nolijane | Reviewed this property |
1000 HKD. Either way is okay, I guess, since you will be getting it anyway.
0
Votes
emeraldjedi4
9 March 2018|
AnswerShow all 4 answers
Response from GuestSVC | Property representative |
Dear Guest, It depends whether the room type you have booked on the 3rd party website includes breakfast. Sincerely, Rio Guest Services
1
Vote
Ella C
2 March 2018|
Answer
Response from GuestSVC | Property representative |
Dear guest, greetings from Rio Hotel ! A deposit of HKD 1000 is needed during check in which could be either by credit card or cash. You can definitely get it back upon check out should you not have any incidental charges to... More
0
Votes
Room Tips
"High floor and non-smoking room"
Read review
"near the airport and other hotels, bring 1000HKD or 100USD as deposit"
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"Don't be too close of the elevator"
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"Ask for a room with view"
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