We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Rio Hotel & Casino Macau

Save
Share
Rua de Luis Gonzaga Gomes No. 33, Macau China
Hotels.com
Expedia.com
Travelocity
Booking.com
Priceline
Prestigia.com
View all 10 deals
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (645)
Dining (16)
Room & Suite (11)
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#37 of 123 hotels in Macau
Location
Cleanliness
Service
Value
Highly coveted hotel with a touch of opulence. Stay in the heart of Macau and experience the local culture. Our hotels spacious rooms and grandeur fittings will make it worth your while. Facilities include a 180 degree view of Macau at our 23rd floor swimming pool and gymnasium, a 24HR Spa & Sauna on 5th floor, a 2 Michelin-starred Cantonese cuisine “CANTON 8” on the 3rd floor and a row of brand new takeaway food shops at our Rio Ground floor mini-food street all at your convenience.
Read more
Property amenities
Car park
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Free shuttle or taxi services
Business Centre with Internet Access
Wifi
Pool / beach towels
Pool with view
Indoor pool
Restaurant
Breakfast buffet
Shuttle bus service
Car hire
Conference facilities
Banquet room
Meeting rooms
24-hour security
Concierge
Convenience store
ATM on site
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Show more
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Refrigerator
Cable / satellite TV
Walk-in shower
Safe
Telephone
Bottled water
Clothes rack
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Quiet
Languages Spoken
English, Chinese
611Reviews53Q+A47Room tips
Traveller rating
  • 166
  • 303
  • 106
  • 22
  • 14
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Emmanuel N wrote a review Feb 2020
Sydney, Australia4129 contributions351 helpful votes
+1
I would have given it 5 stars if not for the ridiculous opening hours of the gym/swimming pool. Can you imagine a grand hotel like this and the gym/pool only opens 10am-1pm, and 330pm-930pm. Many who want a morning work out is absolutely denied! The gym/pool should be opened by 6am! or latest 7am. (sigh, shakes head). Fortunately, the service personnel in the hotel make up for it. Many filipino workers, and all very polite and hardworking!
Read more
Date of stay: January 2020
Rooms
Location
Service
1 Helpful vote
Helpful
Share
Response from GuestSVC, Guest Relations Manager at Rio Hotel & Casino Macau
Responded 20 Feb 2020
Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. We are delighted to read that you had an nice stay and enjoyed your visit at our hotel and we will refer your advice on the opening hours of pool/gym to our team. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another wonderful journey with us. Sincerely, Rio Management
Read more
DianneKamerling wrote a review Feb 2020
Cooroy, Australia143 contributions83 helpful votes
We were upgraded to a superior room, which was very roomy with double twin beds which were very comfortable, good, clean ensuite. Breakfast was okay, food wise but catered mainly to the Chinese guests, the stations were all over the dining room, so had to really look around to find them all. The dining staff needed to be shown how to smile and welcome their guests. Reception staff were polite and helpful, but the two staff that stood out, was the young man who showed us to our room and also pointed us in the right direction to the Old Town area and the young lady on the door, who explained the shuttle bus system to us. We stayed for 2 nights, didn't go near the Casino area so can't comment on that.
Read more
Date of stay: January 2020
Value
Cleanliness
Service
2 Helpful votes
Helpful
Share
Response from GuestSVC, Guest Relations Manager at Rio Hotel & Casino Macau
Responded 20 Feb 2020
Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. We are delighted to read that you had an nice stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another wonderful journey with us. Sincerely, Rio Management
Read more
jenkle89 wrote a review Jan 2020
Hendaye, France387 contributions192 helpful votes
We thoroughly enjoyed our 3 night stay here. Edmund who showed us to our room was extremely helpful and kind and explained everything we needed to know about the room and hotel facilities. The room was big, confortable and very clean. The breakfast was great with lots of choice. There is a casino in the hotel and a swimming pool too which is a great place to relax after a busy day visiting Macau. Great value for money in Macau. The queues for check in and check out were quite long.
Read more
Date of stay: January 2020Trip type: Travelled as a couple
1 Helpful vote
Helpful
Share
Response from GuestSVC, Guest Relations Manager at Rio Hotel & Casino Macau
Responded 29 Jan 2020
Dear Guest, It is to our honor getting a full 5 star review from you. Each and every day, our staffs in Rio Hotel & Casino is committed to serve and attend to guests needs in every way they can. We are really delighted to hear that you are not just pleased with our services but also with our newly refurbished amenities and felicities. Once again, all our staff from Rio Hotel & Casino gives a BIG thank you for taking your time in giving us such a compliment. We hope that we are able to serve you once again in the near future! Sincerely Rio Management
Read more
ExVotoFatum wrote a review Jan 2020
Hanoi, Vietnam233 contributions192 helpful votes
Pro: spending two nights I got an upgrade to superior room, spacious and clean Entire staff helpful and friendly Con.: no picture in the room, only walls Smell in bathroom Minibar empty Little English by night staff Casino atmosphere somehow depressing , if you want to see crowds of people gambling go to the big casinos
Read more
Date of stay: January 2020
Value
Service
Sleep Quality
1 Helpful vote
Helpful
Share
Response from GuestSVC, Guest Relations Manager at Rio Hotel & Casino Macau
Responded 9 Jan 2020
Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. We deeply apologize if you did not enjoyed your visit at our hotel. We will definitely look into your comments regarding the staff training and room facilities. Thank you for your kind feedback, and we hope to see you again soon for another wonderful journey with us. Sincerely, Rio Management
Read more
Tuvshin G wrote a review Dec 2019
11 contributions20 helpful votes
Clean and nice rooms with staff with good intentions that aren’t trained enough. Aside from the lobby that reflects the chinese admiration of fake art deco BS, the facility is poor... - pool and gym are close to none existent - slow and small elevators - casino that lacks variety and caters only to their chinese clients that only plays baccarat. Staff were rude and offensive. - They say they have a lobby bar, but it was literally a corner under their stairs that was un-manned and depressing. - Their “convenience store” was only 3 vending machines. - clogged shower drain - sink that makes noise throughout the night - mattress and pillow are the worst I have seen in a hotel at this price range. Well at least the sheets were clean. - Wifi- had to accept their terms and conditions every time I unlocked the phone. - TV remote control barely worked. - Loud AC. Knowing that hotel is generally expensive in Macao, if possible, I would recommend to pay a bit more and stay at the better hotels. Rio isn’t worth it. I hope that Rio Hotel sees this review, and change their tasteless cheap interpretation of things. Rather than ruining your customers’ expectations, just close your bars, gym, store, and focus on your room. Because your rooms can be saved. Rest of your facilities are ugly, and deceiving. And train your staff better!
Read more
Date of stay: December 2019Trip type: Travelled as a couple
1 Helpful vote
Helpful
Share
Response from GuestSVC, Guest Relations Manager at Rio Hotel & Casino Macau
Responded 2 Jan 2020
Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. We deeply apologize if you did not enjoyed your visit at our hotel. We will definitely look into your comments regarding the guest service and especially the felicities in the hotel. Thank you for your kind feedback, and we hope to see you again soon for another wonderful journey with us. Sincerely, Rio Management
Read more
Previous
123456
PRICE RANGE
US$75 - US$155 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
澳门利澳酒店, rio hotel and casino, rio hotel macau
LOCATION
ChinaMacau
NUMBER OF ROOMS
449
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Rio Hotel & Casino Macau
Which popular attractions are close to Rio Hotel & Casino Macau?
Nearby attractions include Guia Lighthouse (0.4 km), Guia Fortress (0.4 km), and St. Dominic's Church (0.4 km).
What are some of the property amenities at Rio Hotel & Casino Macau?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Rio Hotel & Casino Macau?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Rio Hotel & Casino Macau?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Rio Hotel & Casino Macau?
Yes, a parking garage is available to guests.
What are some restaurants close to Rio Hotel & Casino Macau?
Conveniently located restaurants include Golden Court, Copa Steakhouse, and LemonCello Gelato.
Are there opportunities to exercise at Rio Hotel & Casino Macau?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Rio Hotel & Casino Macau?
Yes, dry cleaning and laundry service are offered to guests.
Does Rio Hotel & Casino Macau offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Rio Hotel & Casino Macau?
The staff speaks multiple languages, including English and Chinese.