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6/8/2017 7/8/2017
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    Sofitel Macau At Ponte 16

    Rua do Visconde Paco de Arcos, Macau, China
    Best prices for your stay
    6/8/2017 7/8/2017
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    Traveller (2859)
    Room & Suite (844)
    Dining (252)
    • Excellent58%
    • Very good32%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Airport Transportation
    Room Service
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Shuttle Bus Service
    4.5 Star Hotel
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    6 Aug7 Aug
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (3,446)
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    There are newer reviews for Sofitel Macau At Ponte 16
    See the most recent reviews

    981 - 985 of 2,409 reviews

    Reviewed 6 December 2014


    Review collected in partnership with Accorhotels.com
    Thank smitty5608
    Response from Kathlene M, Guest Experience Manager at Sofitel Macau At Ponte 16Responded 8 December 2014


    Reviewed 4 December 2014

    For the 6the time I go now to Macau. Since 5 years I stay in Sofitel. It is a great hotel with excellent service. Take the upgrade to club sofitel it is great. I travel a lot but here are you can find the best...More

    1  Thank Olivier H
    Response from Kathlene M, Guest Experience Manager at Sofitel Macau At Ponte 16Responded 4 December 2014

    Dear Olivier H, Thank you for an amazing review and for being a regular guest to our hotel. It is very encouraging to see that we have been able to consistently execute excellent service in all those 5 visits. As for the bed, indeed Sofitel...More

    Reviewed 3 December 2014 via mobile

    Service was excellent Bathrooms are gorgeous Buffets were excellent and priced well The only thing is the deposit on the card has not been reversed and it's nearly a week..so pay in cash It's truly a great place to stayMore

    Thank Harpbkkg
    Response from Kathlene M, Guest Experience Manager at Sofitel Macau At Ponte 16Responded 4 December 2014

    Dear Harpbkkg, Thank you very much for your great comments. I am very pleased to read your review especially as it highlights the very details that make Sofitel Macau a truly special place to stay. On another note, I am sorry to hear about the...More

    Reviewed 2 December 2014

    A very nice hotel, spacious and well decorated rooms, good employee service. The breakfast is reasonably good, a nice buffet is also served in the evening. We had some dishes from the menu and were disappointed by the food quality. 2 major issues in my...More

    1  Thank blueskygva
    Response from Kathlene M, Guest Experience Manager at Sofitel Macau At Ponte 16Responded 4 December 2014

    Dear blueskygva, Thank you for posting your comments on Trip Advisor. I am glad that you liked the hotel overall particularly the rooms and our service - areas quite often positively commented upon by our guests. On your comment regarding the food quality from the...More

    Reviewed 2 December 2014

    Stayed for one night and had the best sleep - the beds are super comfy! The rooms have beautiful decor - our one had a darker coloured theme. Bathroom toiletries were L'occitane. We ate at the restaurant for lunch and dinner and found that the...More

    Thank NZ_Joy
    Response from Kathlene M, Guest Experience Manager at Sofitel Macau At Ponte 16Responded 4 December 2014

    Dear NZ_Joy, Thank you for your comments. I am delighted to see from your review that you liked the room and the bed especially. Sofitel's signature MyBed simply receives stunning comments. We hope to see you again soon. Yours sincerely, Kathlene Marin Guest Experience Manager

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    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Restaurant
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Free Parking
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Casino and Gambling
    • Hot Tub
    • Price range
    • US$114 - US$222 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Business Hotel in Macau
    • #9 Family Hotel in Macau
    • #10 Romantic Hotel in Macau
    • #14 Luxury Hotel in Macau
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 408
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Ctrip TA, ACCOR, Expedia, Hotels.com, Asiatravel.com Holdings, Agoda, TripOnline SA and Travelocity so you can book your Sofitel Macau At Ponte 16 reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Macau
    • Also Known As
    • Sofitel Macau At Ponte 16 Hotel Macau ,
    • Sofitel Ponte 16 ,
    • Macau Peninsula Sofitel
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    Traveller (2859)
    Room & Suite (844)
    Dining (252)
    Pool & Beach (108)
    Hotel & Grounds (1592)
    Bathroom (251)
    Business Centre & Event Rooms (53)
    Family and Play Areas (4)
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    Ask a question
    Questions & Answers
    30 April 2017|
    Response from JemimaBrisbane | Reviewed this property |
    Hi - You just go to the front desk and yes they will take you upstairs to check in. The rooms are lovely but unfortunately the clubroom breakfasts and canapes leave a lot to be desired. We have stayed in many club rooms... More
    Theng Y
    24 April 2017|
    AnswerShow all 2 answers
    Response from Irene G | Reviewed this property |
    I cannot answer this...you wil have to contact the hotel directly or through a travel agent. Sorry.
    Theng Y
    23 April 2017|
    AnswerShow all 2 answers
    Response from Marcelo S | Property representative |
    Dear Theng Y, Greetings from Sofitel Macau At Ponte 16, I hope this message finds you well. We look forward to welcoming you at our hotel soon. The charges for an extra bed vary depending on room type/ benefits. In case you... More
    Room Tips
    "All rooms are spacious but for a few extra dollars an upgrade is worth it."
    Read review
    "Head to one of the higher floors, for the view but also to avoid any noise from the casino below"
    Read review
    "Ideal for exploring Macau"
    Read review
    "Specify non smoking for non smoking rooms otherwise you could end up on a smoking floor"
    Read review
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