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Altira Hotel

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#35 of 94 Hotels in Macau
Certificate of Excellence
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1 room 2 adults 0 children
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Altira Hotel
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218 Reviews from our TripAdvisor Community

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Showing 127: English reviews
Singapore, Singapore
Reviewed 27 May 2016

I have stayed in more than 10 difference hotels in Macau before and this was the first time I stayed at Altira and was really impressed by the services, the facilities provided by the hotel as well as the hotel room. Check in / out at the 38 floor was fast. Complementary breakfasts were offered to us even though my...

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Helpful?
Thank Travellersg65
Altira_Macau, Hotel Management at Altira Hotel, responded to this review

Dear Travellersg65, Thank you very much for your comments on TripAdvisor. We are delighted to learn that you enjoyed your stay with us. Please rest assured that we will share your valuable comments to respective departments that you had a good time in our room, restaurants and swimming pool. Your feedback is indeed very motivating and rewarding. We apologize for...

Reviewed 4 March 2016 via mobile

My friend booked two rooms in this five stars hotel because of good rate they offered. Every time we went out or came in, staff greeted with smile. The pool was super cool! Breakfast was ordinary but the view was perfect. The rooms have panorama view of Macau city. You can easily reach big casinos in ten minutes by taxi.

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Helpful?
1Thank Jewel Junior W
Altira_Macau, Hotel Management at Altira Hotel, responded to this review

Dear Jewel Junior W, Thank you for taking time to share the experience of your recent stay at Altira Macau. We are pleased to learn that you have enjoyed your stay with us and your kind comments will be shared with respective teams. We look forward to welcoming you back for another wonderful stay at Altira Macau soon. Yours sincerely,...

Dublin, Ireland
Reviewed 9 January 2016

We booked a two nights stay to celebrate a wedding anniversary. It was a really very pleasant stay. The room is very large, with all the best things we can expect of a hotel this category. A huge round bath tube that would have made my dreams if the infinity swimming pool had not been expecting us on the 16th...

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Helpful?
1Thank Bolota
Altira_Macau, Hotel Management at Altira Hotel, responded to this review

Dear Bolota, Thank you for taking time to share the experience of your recent stay at Altira Macau. we are pleased to learn that you were delighted with your stay and had a memorable anniversary celebration. We apologize for inconveniences caused to you regarding the availability of ladies' sauna room due to maintenance work in progress. We strive to continuously...

Hong Kong
Reviewed 7 January 2016

We spent two nights in this hotel toward end December 2015. I must say that this is one of the few hotels that gives you a cozy environment to hide away from city life if you want to, or a base for you to explore interesting locations around. Our room is on the 35th floor which is only two floors...

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Helpful?
Thank kwcng
Altira_Macau, Hotel Management at Altira Hotel, responded to this review

Dear Kwcng, Thank you very much for taking time to share your review on your recent stay at Altira Macau. We are pleased to learn that you had a wonderful stay with us. We will definitely share your kind words with Front Desk and Concierge team as recognition for their devotion to service quality. We strive to ensure our guests...

Barcelona, Spain
Reviewed 21 December 2015

Well.... i`ve been traveling the world, and visiting many cool hotels over the year, but the room in Altira blew my brains... AMAZING! the service is impeccable , HUGE rooms, super well designed, every little detail is thought off and to top it off the minibar is FREE yes.... FREE! beers/soft drinks/water... and the view of the bay oh wow.......

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Helpful?
1Thank SimonKzzz
Altira_Macau, Guest Relations Manager at Altira Hotel, responded to this review

Dear SimonKzzz, Many thanks for sharing your experience. We are so excited to learn that you enjoyed the comfort and spectacular view from our room and the service provided by our staff. Thank you very much for your encouraging comments and definitely we will share your kind words with the team as recognition for their devotion to service excellence. We...

Greater Perth, Australia
Reviewed 15 December 2015

Room was clean , whole hotel experience very good. Had a swim in there wonderful pool, very helpful afterwards took us to the spa pool, had a sauna , and after wards u could shower and had everything from cream to hairdryer.

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Helpful?
Thank Happy112015
Altira_Macau, Guest Relations Manager at Altira Hotel, responded to this review

Dear Happy112015, We feel great to learn that you enjoyed your recent stay at Altira Macau. At Altira Macau, we strongly believe that our success is attributed to customer satisfaction and service excellence. We are truly grateful to your comments, which is crucial in helping us define our customers’ needs and expectations. We look forward to an opportunity to assist...

Hong Kong
Reviewed 10 December 2015

Stayed at the Altira Macau for 1 night in September to see the fireworks. We booked a Villa and a standard room as we were two families travelling together. Pros: Amazingly spacious villa, modern and luxurious, fantastic views, great service (for the most part), good amenities and fantastic restaurants. They arranged to have the villa and standard room connected to...

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Helpful?
1Thank JMBF
Altira_Macau, Guest Relations Manager at Altira Hotel, responded to this review

Dear JMBF, Please accept our sincere apologies for not able to deliver the service level you came to expect from us. We are concerned to note your dissatisfaction and we also feel that the usual high standards of our services were not met in this instance. We strive to ensure our guests experience the best service possible during their stay...

Taipei, Taiwan
Reviewed 18 November 2015

best place to live for a luxury stay in macau. costs as much as other hotels but the rooms, views and the space is amzaing. the morning breakfast is to die for. just absolutely divine. If i have the budget definietly is on my list for macau.

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Helpful?
Thank EmilianaEm
Altira_Macau, Guest Relations Manager at Altira Hotel, responded to this review

Dear EmilianaEm, We feel great to learn that you enjoyed staying at Altira Macau. At Altira Macau, we strongly believe that our success is attributed to customer satisfaction and service excellence. We are truly grateful to your comments, which is crucial in helping us define our customers’ needs and expectations. We look forward to an opportunity to assist you with...

Melbourne
Reviewed 2 November 2015

Best hotel in Macau I've experienced. The staff are all extremely polite and professional. Unlike several other luxury hotels in Macau where we felt like we had to fight for attention in order to get help, in Altira we were addressed by name and every staff we we met were ready and willing to offer us help whenever we needed,...

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Helpful?
1Thank Sharon N
Altira_Macau, Guest Relations Manager at Altira Hotel, responded to this review

Dear Sharon N, Thank you very much for taking time to share your review on your recent stay at Altira Macau. We are pleased to learn that you had a wonderful stay with us. Definitely we will share your kind words with the team as recognition of their devotion to service excellence. Thank you again for sharing your experience. We...

Torquay, Australia
Reviewed 28 October 2015 via mobile

If you want to be spoilt, this is the place. From the moment you arrive staff run to push elevator buttons and to service every need. The room was very large and spacious with nice cosmetics. Much of the mini bar is complimentary, fresh fruit each day. Breakfast was the only downside as they just begin to change the way...

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Helpful?
Thank sherreedalton
Altira_Macau, Guest Relations Manager at Altira Hotel, responded to this review

Dear sherreedalton, Thank you very much for your support towards Altira Macau. It is always a pleasure to hear from our happy guests, thank you for your encouraging comments and it is great to know that you had an enjoyable stay with us. We look forward to the opportunity to serve you together with your family and friends again in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Babysitting

Additional Information about Altira Hotel

Address: Avenida de Kwong Tung, Taipa, Macau, China
Region: China > Macau
Price Range: €175 - €312 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Altira Hotel 5*
Number of rooms: 216
Reservation Options:
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Also Known As:
Altira Hotel Macau
Hotel Style:
#7 Romantic Hotel in Macau
#12 Business Hotel in Macau
#18 Casino Hotel in Macau
#20 Spa Hotel in Macau
#32 Luxury Hotel in Macau
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Questions & Answers

Here's what travellers have asked, with answers from Altira Hotel staff and other travellers.
4 questions
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Questions? Get answers from Altira Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room with a view”
 of 5 bubbles TravelLily007, 14 Aug 2016 | Read review
“Ask for a high level room”
 of 5 bubbles Travellersg65, 26 May 2016 | Read review
“We asked to have a room on a high floor and they did accomodate us...29th floor !!! Wonderful view of Macau right across the Pearl river.”
 of 5 bubbles Bolota, 9 Jan 2016 | Read review
“They all faced the same way awesome views”
  • From our Hotel room
 of 5 bubbles Happy112015, 15 Dec 2015 | Read review
“Views from the Villas are panoramic - absolutely fantastic!”
 of 5 bubbles JMBF, 10 Dec 2015 | Read review
5 of 5