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Altira Hotel

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#34 of 92 Hotels in Macau
Certificate of Excellence
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Altira Hotel
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212 Reviews from our TripAdvisor Community

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Showing 125: English reviews
Hong Kong
1 review
Reviewed 19 September 2016 via mobile

Though the location is little bit inconvenient and without shuttle bus to major tourist attractions and ferry terminal, the nice hotel staff with 5-star service will let you enjoy the stay very much. Sure will stay there again next time.

Helpful?
Thank Judith_Luk
Altira_Macau, Hotel Management at Altira Hotel, responded to this review

Dear Judith_Luk, Thank you very much for your comments on TripAdvisor. We are pleased to learn that you had enjoyed your stay with us. We look forward to welcoming you back for another wonderful stay at Altira Macau soon. Yours sincerely, Hotel Management Altira Macau More 

Hong Kong, China
2 reviews
Reviewed 16 September 2016

Spent 6 hours and a couple minutes here at the restaurant and lounge today. it was a good hotel but today a series of events led me to reflecting it. Long stories short, Dinner at Aurora, its still summer time but their A/C want to freeze you to death. ask for a blanket and got ignored or forgotten; need to... More 

Helpful?
Thank Nelleo_L
Altira_Macau, Hotel Management at Altira Hotel, responded to this review

Dear Nelleo_L Thank you for taking the time to post a review on TripAdvisor. We are deeply sorry for your unpleasant experiences and please rest assured that we will share your valuable comments to respective departments. Once again, thank you for your valuable comments. We look forward to welcoming you back in the near future. Yours sincerely, Hotel Management Altira... More 

Macau, China
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 September 2016

As a resident of Macau, and as one who works at a stressful job, occasionally I like to get a nice massage to unwind. The Altira is a very beautiful hotel with breathtaking views of the harbor and Macau. The interior of the hotel is also modern and sleek, and you are greeted by all the helpful, friendly staff from... More 

Helpful?
1 Thank Whirled_traveler53
Altira_Macau, Hotel Management at Altira Hotel, responded to this review

Dear Whirled_traveler53, Thank you very much for your comments on TripAdvisor and choosing Altira Macau as your destination. Please rest assured that we will share your valuable comments to respective departments . Yours sincerely, Hotel Management Altira Macau More 

Hong Kong
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 3 September 2016 via mobile

The hotel was dark and brown, room was dark and brown, with heavily tinted windows and heavy dark brown drapes. Overall I did not feel comfortable staying at the Altira. We dined at Aurora on the 10/F, again it was dark and brown, food was not so much of a Michelin as it claimed. However, smiles from the Philippinal Employees... More 

Helpful?
Thank JacqJ8888
Altira_Macau, Hotel Management at Altira Hotel, responded to this review

Dear JacqJ8888, Thank you very much for your comments on TripAdvisor and rest assured that we will share your valuable comments to respective departments . Your feedback towards staff service is indeed motivating and once again thank you for sharing your experience. Yours sincerely, Hotel Management Altira Macau More 

Philadelphia, Pennsylvania
Level Contributor
282 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 14 August 2016

Our stay at the hotel was a 5-star experience in every respect. From the moment you check in at the sky lobby, you will be awed by the drop-dead view of the entire bay and downtown Macau across. You will have both a day time and night time (city light) view. Our room had the same view. Everything in the... More 

Helpful?
Thank TravelLily007
Altira_Macau, Hotel Management at Altira Hotel, responded to this review

Dear TravelLily007, Thank you very much for your comments on TripAdvisor. We are pleased to learn that you had enjoyed your stay with us. Please rest assured that we will share your valuable comments to respective departments . Your feedback is indeed very motivating and rewarding. Thank you again for sharing your experience. We look forward to welcoming you back... More 

Canberra, Australia
Level Contributor
46 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 14 July 2016 via mobile

From the moment we stepped out of the cab we could tell the Altira was going to be something special. The staff were friendly, professional and immaculately presented. We were escorted up to reception on level 38, offered water and checked-in promptly. We were then escorted to our room. We had a waterfront view king room and were frankly surprised... More 

Helpful?
Thank Sophie D
Altira_Macau, Hotel Management at Altira Hotel, responded to this review

Dear Sophie D, Thank you very much for your comments on TripAdvisor. We are pleased to learn that you enjoyed your stay with us. Your feedback is indeed very motivating and rewarding. Thank you again for sharing your experience. We look forward to welcoming you back for another inspired stay at Altira Macau soon. Yours sincerely, Hotel Management Altira Macau More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 July 2016

It was my second stay at the hotel as my boyfriend and I were overwhelmed last time a year ago and decided to stay again for my belated birthday celebration, despite the fact that there were way better deals at other hotels... So yeah, minibar still free, but juices are not free anymore only some soft drinks and 2 bottles... More 

Helpful?
1 Thank Jessica T
Altira_Macau, Hotel Management at Altira Hotel, responded to this review

Dear Jessica T, Thank you for taking time to share the experience of your recent stay at Altira Macau. We apologize for unpleasant experience during check-in and water leakage in room. Please be assured that the issues raised have been investigated and appropriate action will be taken to improve our service and facilities. Once again, thank you for your valuable... More 

Singapore
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 10 July 2016

This is my 2nd stay at the Altira. I was totally blown away by the comfort of the hotel during my stay last year. I was thus rather surprised to see that Altira fell from being in the top 10 hotels in Macau to 26th. The room is as luxurious as before and service is as attentive as before. Unfortunately,... More 

Helpful?
1 Thank Erjin Z
Altira_Macau, Hotel Management at Altira Hotel, responded to this review

Dear Erjin Z, Thank you for your recent stay with us and having taken the time to share your experience. We feel great to learn that you enjoyed staying at Altira Macau. We are truly grateful to your comments, which is crucial in helping us to define our customers’ needs and expectations. Please rest assured that our management is reviewing... More 

Singapore, Singapore
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 May 2016

I have stayed in more than 10 difference hotels in Macau before and this was the first time I stayed at Altira and was really impressed by the services, the facilities provided by the hotel as well as the hotel room. Check in / out at the 38 floor was fast. Complementary breakfasts were offered to us even though my... More 

Helpful?
Thank Travellersg65
Altira_Macau, Hotel Management at Altira Hotel, responded to this review

Dear Travellersg65, Thank you very much for your comments on TripAdvisor. We are delighted to learn that you enjoyed your stay with us. Please rest assured that we will share your valuable comments to respective departments that you had a good time in our room, restaurants and swimming pool. Your feedback is indeed very motivating and rewarding. We apologize for... More 

Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 4 March 2016 via mobile

My friend booked two rooms in this five stars hotel because of good rate they offered. Every time we went out or came in, staff greeted with smile. The pool was super cool! Breakfast was ordinary but the view was perfect. The rooms have panorama view of Macau city. You can easily reach big casinos in ten minutes by taxi.

Helpful?
1 Thank Jewel Junior W
Altira_Macau, Hotel Management at Altira Hotel, responded to this review

Dear Jewel Junior W, Thank you for taking time to share the experience of your recent stay at Altira Macau. We are pleased to learn that you have enjoyed your stay with us and your kind comments will be shared with respective teams. We look forward to welcoming you back for another wonderful stay at Altira Macau soon. Yours sincerely,... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Babysitting

Additional Information about Altira Hotel

Address: Avenida de Kwong Tung, Taipa, Macau, China
Region: China > Macau
Price Range: €174 - €366 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Altira Hotel 5*
Number of rooms: 216
Reservation Options:
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Also Known As:
Altira Hotel Macau
Hotel Style:
#7 Romantic Hotel in Macau
#12 Business Hotel in Macau
#17 Casino Hotel in Macau
#19 Spa Hotel in Macau
#30 Luxury Hotel in Macau
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Questions & Answers

Here's what travellers have asked, with answers from Altira Hotel staff and other travellers.
4 questions
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Questions? Get answers from Altira Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room with a view”
 of 5 bubbles TravelLily007, 14 Aug 2016 | Read review
“Ask for a high level room”
 of 5 bubbles Travellersg65, 26 May 2016 | Read review
“We asked to have a room on a high floor and they did accomodate us...29th floor !!! Wonderful view of Macau right across the Pearl river.”
 of 5 bubbles Bolota, 9 Jan 2016 | Read review
“They all faced the same way awesome views”
  • From our Hotel room
 of 5 bubbles Happy112015, 15 Dec 2015 | Read review
“Views from the Villas are panoramic - absolutely fantastic!”
 of 5 bubbles JMBF, 10 Dec 2015 | Read review
5 of 5
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