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Grand Emperor Hotel

Ctrip.comUS$118*
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#20 of 95 Hotels in Macau
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Grand Emperor Hotel
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427 Reviews from our TripAdvisor Community

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Showing 258: English reviews
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Singapore, Singapore
Reviewed 2 days ago NEW

Near historical sites such as St Paul's ruins, churches, Macau Tower etc. Next to New Yoahan which has a supermarket on the 7th floor. The bread from the supermarket bakery is nice. There is a food court on the 8th floor of New Yoahan. There are also shuttle pickups to other hotels/casinos near the hotel. Within Grand Emperor itself, there...

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Helpful?
Thank Susanna C
Jenny Z, 客戶關係經理 at Grand Emperor Hotel, responded to this review

Dear Susana C, Thank you for taking your time to leave a valuable review. It was with great pleasure to learn that you had a very enjoyable stay with us, and that hotel location and room met your expectations. Thank you for choosing the Grand Emperor Hotel and we look forward to welcoming you back soon. Yours sincerely, Jenny Guest...

Wollongong, Australia
Reviewed 4 days ago NEWvia mobile

I really liked this hotel. This place has a London feel, and I liked how the guards were in character the whole time, even marching until the end of their shift! It is conveniently located in the city, walking distance to the Senado Square and many places to eat nearby.

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Helpful?
Thank Mulan H
Jenny Z, 客戶關係經理 at Grand Emperor Hotel, responded to this review

Dear Mulan H, Thank you for taking your time to leave a valuable review. It was with great pleasure to learn that you had a very enjoyable stay with us, and that hotel location and room met your expectations. Thank you for choosing the Grand Emperor Hotel and we look forward to welcoming you back soon. Yours sincerely, Jenny Guest...

Hong Kong, China
Reviewed 1 week ago via mobile

If you are into huge hotels with over 500 rooms, lining up for breakfast even though it's included in the rate, lining up for 2 hours to be checked in, waiting for taxi because there is no shuttle buses, heaps of casino players and hookers around the lobby....this is not the hotel for you. Grand Emperor is everything but the...

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Helpful?
Thank AJDDHO
Jenny Z, Guest Relations Manager at Grand Emperor Hotel, responded to this review

Dear AJDDHO, Thank you for choosing Grand Emperor Hotel during your recent visit in Macau. We are proud to hear your positive feedback of our hotel and are happy that we could exceed your expectation. Thank you for sharing with us and we do hope that you will give us the opportunity to welcome you back. Yours sincerely, Jenny Guest...

Melbourne, Australia
Reviewed 1 week ago

Excellent location, great sized and well decorated room, wish there was a pool. The room key card kept playing up. Cesar in the restaurant was incredibly helpful. 2 welcome free drinks were not alcoholic. Loved the hotel mobile which allowed me to make international calls.

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Helpful?
Thank Lynwood H
Jenny Z, 客戶關係經理 at Grand Emperor Hotel, responded to this review

Dear Guest, Thank you for taking the time to write a lovely review about Grand Emperor Hotel, Macau. It is always a pleasure for our team to create a comfortable enviroment for our guests, and we hope to have you and your family again with us on your next visit to Macau. Sincerely Jenny Guest Service Manager

Lahan Sai, Thailand
Reviewed 1 week ago

My second stay here. A very quiet hotel...It is in the center of the city so shopping and sighting is just outside the door. I will be staying here on my next trip to Macau. Although the hotel is not in among all the new Mega hotel/casinos it is a very comfortable and relaxing place to stay. The casino has...

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Helpful?
Thank 298cameronc
Jenny Z, 客戶關係經理 at Grand Emperor Hotel, responded to this review

Thank you for your amazing review of the Grand Emperor Hotel. It is always a pleasure for our team to create a comfortable environment for our guests, and we hope to have you again with us on your next visit to Macau. On behalf of our services team, I would like to thank you for your visit, and I look...

Reviewed 1 week ago

Outstanding service is what we received throughout our visit. Appreciated the staff professionalism and dedication. Our room was upgraded and I could not fault the amenities that were provided. Thanks for a great stay - will be back when next in Macau!!

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Helpful?
Thank christopherdP2521CS
Jenny Z, 客戶關係經理 at Grand Emperor Hotel, responded to this review

Dear guest, Thank you for your amazing review of the Grand Emperor Hotel. It is always a pleasure for our team to create a comfortable environment for our guests, and we hope to have you again with us on your next visit to Macau. On behalf of our services team, I would like to thank you for your visit, and...

Reviewed 1 week ago

Attentive staff in lobby and give us more tips for local tour. Reception staff treated us friendly and check in is efficient. The nom smoking room is limited so got a smoking room instead of. The room is huge than expected but the furniture in room looked old fashion. Totally worth to money for a short stay.

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Helpful?
Thank chall19
Jenny Z, Guest Relations Manager at Grand Emperor Hotel, responded to this review

Dear Guest, Thank you for taking your time to leave a valuable review. It was with great pleasure to learn that you had a very enjoyable stay with us, and that our services, staff and room met your expectations. Thank you for choosing the Grand Emperor Hotel and we look forward to welcoming you back soon. Yours sincerely, Jenny Guest...

Reviewed 1 week ago

Good location in Macau, take a walk to senado square for only 10 minutes. Grand Lisboa, Wynn and new yaohan just near by. British guards in the entrance is very impressive. A surprised decoration in our room that's for my boyfriend's birthday. thanks for the staff to create a memorable moment for us.

Review collected in partnership with handy
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Helpful?
Thank 58sherryl
Jenny Z, Guest Relations Manager at Grand Emperor Hotel, responded to this review

Dear Guest, Thank you for taking your time to leave a valuable review and choosing our hotel to celebrate your boyfriend's birthday. In Grand Emperor Hotel we love to share and celebrate great moments with our guests. It would be a great pleasure for us to take part in celebrating your boyfriend's birthday. It was with great pleasure to learn...

Reviewed 2 weeks ago

Very convenient location, staff at reception are nice and working efficiency when check-in and out. Room is clean, but only one shower cap provided for a double room and one towel provided after cleaning on next day.

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Helpful?
Thank kleung2017
Jenny Z, Guest Relations Manager at Grand Emperor Hotel, responded to this review

Dear kleung2017, Thank you for taking your time to leave a valuable review. It was with great pleasure to learn that you had a very enjoyable stay with us, and that our services, staff and room met your expectations. Thank you for choosing the Grand Emperor Hotel and we look forward to welcoming you back soon. Yours sincerely, Jenny Guest...

Reviewed 3 weeks ago

I found my short stay over at this hotel excellent. The staff were extremely pleasant and helpful when I sought their assistance. The room was very clean and well presented. It is also very central with most shops and many attractions within easy walking distance. I would recommend this hotel to anyone planning a trip to Macau.

Review collected in partnership with this hotel
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Helpful?
Thank 659suzanne
Jenny Z, Guest Relations Manager at Grand Emperor Hotel, responded to this review

Dear 659suzanne, Thank you for taking your time to leave a valuable review. It was with great pleasure to learn that you had a very enjoyable stay with us, and that our services, staff and room met your expectations. Thank you for choosing the Grand Emperor Hotel and we look forward to welcoming you back soon. Yours sincerely, Jenny Guest...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Food & drink at the hotel
Royal Kitchen
Royal Kitchen
Cuisines: Seafood, International, Barbecue, Diner
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Banquet Room
  • Babysitting

Additional Information about Grand Emperor Hotel

Address: No.288 Avenida Comercial De Macau, Macau, China
Region: China > Macau
Price Range: €118 - €220 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Emperor Hotel 4*
Number of rooms: 307
Reservation Options:
TripAdvisor is proud to partner with Ctrip TA, Booking.com, Hotels.com, Travelocity, TripOnline SA and HRS so you can book your Grand Emperor Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Emperor Macau
Hotel Grand Emperor
Hotel Style:
#8 Casino Hotel in Macau
#11 Spa Hotel in Macau
#17 Romantic Hotel in Macau
#18 Family Hotel in Macau
#19 Luxury Hotel in Macau
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Questions & Answers

Here's what travellers have asked, with answers from Grand Emperor Hotel staff and other travellers.
11 questions
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Questions? Get answers from Grand Emperor Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is only 1 non smoking floor. Ask for it in advance if a non smoking room is preferred.”
susannac604, 22 May 2017 | Read review
“Learn to use the hotel room complimentary mobile”
lynwoodh949, 16 May 2017 | Read review
“No problems at all”
298cameronc, 15 May 2017 | Read review
“Room is big and services are well”
manmann2015, 20 Apr 2017 | Read review
“Try to get as high as possible.”
639rudyb, 26 Oct 2016 | Read review
5 of 5
Ctrip.com
US$118* /night
View Deal
Hotels.comUS$207
Booking.comUS$176
TravelocityUS$207
View all 5 deals
*Disclaimer
Prices are for 1 room, 2 adults
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