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New Orient Landmark Hotel

Traveller (333)
Room & Suite (86)
Dining (4)

About

Location
Cleanliness
Service
Value
Property amenities
Pool
Room service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Spa
Banquet Room
Breakfast Available
Business Centre with Internet Access
Casino and Gambling
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Public Wifi
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Room features
Air conditioning
Minibar
Refrigerator in room
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Centrally Located
Classic
HOTEL CLASS
462Reviews
346Photos
15Q+A
41Room tips
Traveller rating
  • 211
  • 151
  • 65
  • 17
  • 18
Time of year
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Popular mentions
Spent one night here, as a part of the Macau leg of our journey, for a randomly internet picked hotel: we picked well. Service was impeccable as soon as we arrived, till the moment we left; we also had train tickets delivered here, as part of our on-ward journey, this proved no
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Response from TheLandmarkMacau, Front Office Manager at New Orient Landmark Hotel
Responded 2 weeks ago
Dear Guest, Thank you for sharing your experience with us. We are delighted that your stay sounded so perfect. Your kind words about our service and your great experience at New Orient Landmark Hotel will be shared with the team. We are sure this will inspire them to continue providing such excellent service to our guests! You can keep in touch with our latest offers and information on our website and please let us know when you are next visiting so that we can ensure you have another memorable visit. We look forward to welcoming you back for another wonderful stay at New Orient Landmark Hotel soon. Yours sincerely, Best Wishes, Guest Relation Team
Read more
I would rate the staff category zero if I could. Sorry to all the receptionists and concierge as it was not their fault. Just an isolated staff that was particularly rude as hell. Was on vacation with my mum and staying on the 13th floor. On morning of 23rd February, I didn't
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Response from TheLandmarkMacau, Front Office Manager at New Orient Landmark Hotel
Responded 2 weeks ago
Dear Guest Thank you for taking time leaving us a constructive feedback on TripAdvisor. We value all forms of guest feedback as an opportunity to continually improve our services and facilities for our guests. We are of course very concerned to learn that your experience fell short of your expectations. Please accept our sincere apologies that you were left to feel disappointed with your hotel stay. We would like to assure you that we pay careful attention to feedback such as you have provided, taking immediate steps to correct any deficiencies. We would therefore hope that your experience on this visit would not dissuade you from staying with us again if your plans bring you to Macau. Sincerely, Guest Service Team
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I spent nights in this hotel. Guests are loud and disorderly in the hotel. Hotel is in an area where there are too many gamblers. Can be different people such as family tourists instead of too many gamblers. Room was with smoke in a non-smoking room. Hotel was unclean. For
Read more
Response from TheLandmarkMacau, Front Office Manager at New Orient Landmark Hotel
Responded 2 weeks ago
Dear Guest Thank you for taking time leaving us a constructive feedback on TripAdvisor. We value all forms of guest feedback as an opportunity to continually improve our services and facilities for our guests. We are of course very concerned to learn that your experience fell short of your expectations. Please accept our sincere apologies that you were left to feel disappointed with your hotel stay. We would like to assure you that we pay careful attention to feedback such as you have provided, taking immediate steps to correct any deficiencies. We would therefore hope that your experience on this visit would not dissuade you from staying with us again if your plans bring you to Macau. Sincerely, Guest Service Team
Read more
We travelled to Macau for a 1 night stay... The room was extremely spacious and comfortable.The hotel staff was friendly and helpful. The touristy places(serendo Square, ruins of St Paul, wynn Hotel, fisherman's wharf) were all walking distance from the hotel which made it the
Read more
Response from TheLandmarkMacau, Front Office Manager at New Orient Landmark Hotel
Responded 22 Dec 2018
Dear Guest, Thank you for sharing your experience with us. We are delighted that your stay sounded so perfect. Your kind words about our service and your great experience at the Landmark Macau will be shared with the team. We are sure this will inspire them to continue providing such excellent service to our guests! You can keep in touch with our latest offers and information on our website and please let us know when you are next visiting so that we can ensure you have another memorable visit. We look forward to welcoming you back for another wonderful stay at The Landmark Macau soon. Yours sincerely, Best Wishes, Guest Relation Team
Read more
I stayed at the New Orient Landmark in Macau for 2 days on a recent trip. I picked this hotel because it is reasonably priced 5 star, very centrally located on the peninsula and I like it’s small casino on the 3rd floor. Hotel was good - rooms are a bit old fashioned but clean
Read more
Response from TheLandmarkMacau, Front Office Manager at New Orient Landmark Hotel
Responded 13 Nov 2018
Dear Guest, Thank you for sharing your experience with us. We are delighted that your stay sounded so perfect. Your kind words about our service and your great experience at the Landmark Macau will be shared with the team. We are sure this will inspire them to continue providing such excellent service to our guests! You can keep in touch with our latest offers and information on our website and please let us know when you are next visiting so that we can ensure you have another memorable visit. We look forward to welcoming you back for another wonderful stay at The Landmark Macau soon. Yours sincerely, Best Wishes, Guest Relation Team
Read more
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12345617
is there luggage keeping facility if we reach before check in time.?
Yes. The hotel let us store our bags before our check in time. They also held our bags as we explored for a few hours after our check out time.
0 votes
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is there luggage keeping facility ?
hi yes i remember can put at the reception
0 votes
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If the room package is only inclusive of 2 breakfast.. how much for a child?
Is the indoor pool heated?
I am afraid not. The pool is semi indoor.
0 votes
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123
"Mildew in the room."
"recommend the grand deluxe room"
"Ask for a high floor"
"Good customer service and quiet room."
"Eastern part rooms are better than western parts, especially the views."
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1234569
PRICE RANGE
US$107 - US$218 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
澳门法老王landmark macau hotel macaulandmark hotel macau
FORMERLY KNOWN AS
The Landmark Macau
LOCATION
ChinaMacau
NUMBER OF ROOMS
439
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