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Hotel Royal Macau

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Hotel Royal Macau
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1,239 Reviews from our TripAdvisor Community

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Showing 716: English reviews
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Wellington, New Zealand
Reviewed 4 days ago NEWvia mobile

We stayed on the top floor. It was great to see a USB socket for charging, something I haven't come across before. The room is nice but not very big. There was a handy phone to take out if you didn't have your own to use. The room was well lit too. There's a free sample of local biscuits every...

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Helpful?
Thank nzfoodie2
royalmacauhotel, Guest Relations Department at Hotel Royal Macau, responded to this review

Dear nzfoodie2, First and foremost we would like to thank you for sharing with us your valuable feedback. We are happy to know that you are delighted with our well-lit room, USB socket charger, handy phone and biscuits during your last stay with us. We apologize for the experience with air conditioning unit. We are investigating the problem and will...

Reviewed 1 week ago

Nice and clean hotel. Staff is very courteous and friendly. Room is very clean and bed is comfortable. Hotel is walking distance of most the famous sites if you enjoy walking. We spent a full day leisurely walking to Guia Fortress, the Mount Fort, then to Ruins of St Paul and Senado Square stopping to see lots of nice sites...

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Helpful?
Thank Betty C
royalmacauhotel, Guest Relations Department at Hotel Royal Macau, responded to this review

Dear Betty C, Thank you for sharing your wonderful review with us on TripAdvisor. We are happy to know that you are delighted with our comfortable guest room, friendly & attentive service and close proximity to the historic attractions. It is our pleasure to provide excellent service to our guests during their stays and we look forward to welcoming you...

COOLANGATTA
Reviewed 1 week ago via mobile

Comfortable, well run property in the colonial part of town. Good facilities and great local and international eating options in the laneways between the hotel and the main tourist precinct. Helpful friendly staff. Ideal option if you aren't interested in staying in the flashy casinos. Shuttle bus to and from ferry.

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Helpful?
Thank Ken B
royalmacauhotel, Guest Relations Department at Hotel Royal Macau, responded to this review

Dear Ken B, Thank you for taking the time to share your wonderful comments in the TripAdvisor community. We are glad to know that our comfort room, nice facilities, helpful & friendly service and close proximity to the tourist attraction have given you an enjoyable stay. It was a pleasure to have you with us on your recent visit to...

Burnaby, Canada
Reviewed 1 week ago

The staff is absolutely 5 stars no doubt but i only gave it a three stars is because when me and my dad check in we put out bags away then headed out, so after a long night we got back to the hotel and i went to the bathroom and found d STAIN in the toliet yuk, not to...

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Helpful?
Thank loop2scoop
royalmacauhotel, Guest Relations Department at Hotel Royal Macau, responded to this review

Dear loop2scoop, Thank you for sharing with us your valuable feedback about your recent stay. We are happy that you have enjoyed our attentive & helpful service during your stay. Providing impeccable services and facilities to our guests is our utmost priority. We took a serious note of the unclean toilet as it is definitely service shortfalls not on par...

nyc
Reviewed 3 weeks ago via mobile

Apparently all major hotels in macau have a casino and this hotel is no exception. I can't comment on the casino since we don't gamble. We chose this hotel based upon its location near the historic center of macau and were not disappointed. The hotel staff have all been polite and eager to please. Ask speak some English and many...

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1Thank dridr
royalmacauhotel, Guest Relations Department at Hotel Royal Macau, responded to this review

Dear dridr, Thank you for sharing your wonderful review with us on TripAdvisor. We are happy to know that you are delighted with our spacious & comfortable guest room, attentive & helpful service, complimentary shuttle service and close proximity to various tourist attractions. It is our pleasure to provide excellent service to our guests during their stays and we look...

Reviewed 3 weeks ago

we had a very nice experience ..... the hotel provided all comforts and is located in the main area. the biggest advantage is that......... it is surrounded by many indian restaurant. i would always prefer this hotel on my next visit and also others too. moreover it is economical too.

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Helpful?
Thank prakhar a
royalmacauhotel, Guest Relations Department at Hotel Royal Macau, responded to this review

Dear Prakhar a, Thank you very much for sharing your wonderful experience with us. Providing impeccable service at affordable prices is always our utmost priority. We are happy that you have enjoyed our hotel's comfortable room & amenities and attractive location. Again we would like to thank you for your lovely compliments. On behalf of our service team we look...

Doha, Qatar
Reviewed 3 weeks ago

The room is spacious and the bedsheets are nice! The comfort room is clean and they provide toiletries. Staff are accomodating and courteous. The breakfast buffet is great. The restaurant has a good view of Basco de Gama Park. It is near to some famous attractions such as Grand Lisboa, Largo Sendo, Ruins of St. Paul and many others. I...

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Helpful?
Thank beth_sale22
royalmacauhotel, Guest Relations Department at Hotel Royal Macau, responded to this review

Dear beth_sale22, Thank you for sharing your wonderful review with us on TripAdvisor. Being the first 5-star hotel in Macau, providing impeccable luxury hotel experience is our mission. We are delighted to hear that you have enjoyed our spacious & cozy guest room, comfortable beds, nice room amenities, decent buffet breakfast and close proximity to the various tourist attractions. It...

Hong Kong, China
Reviewed 4 weeks ago

If you are not after super grand, five-star hotel, you have to stay here. Room facilities, ferry shuttle service and breakfast are just what you need in Macau. What makes here SO special is the mobile and internet services! Each room is equipped with a handset with 4G data connection. You can take the mobile with you when you are...

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2Thank S L
royalmacauhotel, Guest Relations Department at Hotel Royal Macau, responded to this review

Dear S L, Thank you for taking the time to share your exceptional experience in the TripAdvisor community. It was our pleasure to have you staying at our hotel. We are glad to hear you enjoyed our well equipped guest room, decent breakfast, attractive location, friendly & attentive service, convenient complimentary shuttle and Handy Phone service . Your compliments are...

Reviewed 18 January 2017

The hotel is very quite, clean and the staff is magnificent. The food is top notch and I truly enjoyed the atmosphere of the hotel! There is a small but well equipped gym, a great swimming pool. Walking distance from many attractions.

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Helpful?
Thank Mokgalapa
royalmacauhotel, Guest Relations Department at Hotel Royal Macau, responded to this review

Dear Mokgalapa, Thank you for sharing your wonderful review with us on TripAdvisor. Providing impeccable service at affordable prices is our mission. We are glad to know that you have enjoyed our friendly & helpful service, cozy ambience, attractive location, wide range of amenities and exquisite dining experience during your stay with us. It is our pleasure to provide excellent...

Austin, Texas
Reviewed 14 January 2017

The hotel is located in neighborhood streets. There are 7-Eleven and a local restaurant 1 mins from the hotel. The staffs are very friendly. The room is clean and has a good size. We can store our luggages in the hotel after check-out and they provide shuttle to the ferry terminal. St. Paul ruins is 5 mins away by taxi...

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Helpful?
Thank Deisy R
royalmacauhotel, Guest Relations Department at Hotel Royal Macau, responded to this review

Dear Deisy R, Thank you for taking the time to share your exceptional experience in the TripAdvisor community. It was our pleasure to have you staying at our hotel. We are glad to hear you enjoyed our clean & spacious guest room, friendly & attentive service, convenient complimentary shuttle, attractive location and helpful concierge service . Your compliments are encouraging...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Banquet Room
Official Description (provided by the hotel)
Hotel Royal Macau is an elegant hotel situated on Estrada da Vitória near the centre of Macau at the foot of the city's legendary landmark, the 174-metre-high hill, Colina da Guia. Well placed for both business and leisure travellers, Hotel Royal Macau offers a heaven of comfort and serenity in one of Asia's most exciting cities. Hotel Royal Macau sits on the doorstep of the Guia Lighthouse, site of the first lighthouse on the Chinese coast. Within walking distance, guests of the hotel can reach Ruins of St Paul's, Vasco da Gama Monument and many other attractions in Macau. Hong Kong is only an hour away, and the Border Gate in Zhuhai is only 15-minute drive away. Well equipped with a fitness centre, a swimming pool and a choice of 380 spacious guest rooms and suites over 19 floors, Hotel Royal Macau presents the highest standards in all areas of accommodation and service. Every guest room at the hotel is beautifully appointed, using the finest furnishings in an innovative style, to create an atmosphere of contemporary luxury. Visitors who appreciate fine dining will be well catered for by the restaurants at Hotel Royal Macau. Catalpa Garden is the home of authentic Shanghai cuisine, and four individual rooms are available for the ultimate private dining experience. The hotel's FADO Portuguese restaurant features dishes from an award-winning chef who consistently delights diners with stylish Portuguese food. Royal Bakery's pastry teams are dedicated to producing delectable cakes and pastries in over 100 different flavours. Adjacent to it, Lobby Lounge is an ideal place to meet for an afternoon tea, a glass of champagne, a piece of cake, or even weekend tea buffets. Hotel Royal Macau is fully equipped to host business meetings and functions accommodating up to 200 people. The opulent furnishings and graceful decor of the hotel create an ideal ambience for work or leisure, and the addition of the latest technologies and a first-class service ensure every detail of the event is a success. Guests' comfort is always our top priority! It is our pleasure to offer assistance and information to make your experience at Hotel Royal Macau a pleasant one. Please do not hesitate to send us any enquiry or feedback by completing the form below. Our hotel representative will contact you shortly. ... more   less 

Additional Information about Hotel Royal Macau

Address: No.2-4 Estrada da Vitoria, Macau, China
Region: China > Macau
Price Range: €74 - €165 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Royal Macau 4.5*
Number of rooms: 380
Reservation Options:
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Also Known As:
Royal Hotel Macau
Macau Royal Hotel
Hotel Style:
#6 Best Value Hotel in Macau
#12 Casino Hotel in Macau
#20 Family Hotel in Macau
#24 Luxury Hotel in Macau
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Royal Macau staff and other travellers.
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Questions? Get answers from Hotel Royal Macau staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room where you can get a view of the Grand Lisboa. It is well lighted at night.”
 of 5 bubbles beth_sale22, 28 Jan 2017 | Read review
“Always opt for the premier room or the suite option, its just a better option!”
 of 5 bubbles Mokgalapa, 17 Jan 2017 | Read review
“Take only front side rooms....the view is very good... backside is pathetic”
 of 5 bubbles sunpuri, 1 Jan 2017 | Read review
“Ask for a room with a view on a higher floor”
  • View from my room on the 5th floor
 of 5 bubbles HLieberman, 31 Dec 2016 | Read review
“Ask for non smoking rooms on high floor”
 of 5 bubbles Piscesmommy, 13 Dec 2016 | Read review
5 of 5