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3/9/2017 4/9/2017
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    Sheraton Grand Macao Hotel, Cotai Central

    Estrada do Istmo. s/n, Cotai, Macau, China
    Hotel website
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    Best prices for your stay
    3/9/2017 4/9/2017
    Savings alert: 28% below average rate
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    US$110US$133
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    Traveller (4138)
    Room & Suite (1252)
    Dining (281)
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    Overview
    • Excellent53%
    • Very good32%
    • Average10%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “spg member” (169 reviews)
    “sky tower” (140 reviews)
    “earth tower” (102 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    Casino
    4.5 Star Hotel
    All hotel details
    Offers from Sheraton Grand Macao Hotel, Cotai Central
    Special Offer: FUNTASTIC SUMMER PACKAGE
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    The Venetian Macao Resort Hotel
    7,105 reviews
    #15 of 95 hotels in Macau
     
    Holiday Inn Macao Cotai Central
    1,440 reviews
    #17 of 95 hotels in Macau
     
    Conrad Macao Cotai Central
    2,221 reviews
    #1 of 95 hotels in Macau
     
    Sofitel Macau At Ponte 16
    3,478 reviews
    #14 of 95 hotels in Macau
     
    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (5,222)
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    There are newer reviews for Sheraton Grand Macao Hotel, Cotai Central
    See the most recent reviews

    161 - 165 of 3,598 reviews

    Reviewed 18 June 2017

    I have stayed at Sheraton & Parisian Hotel in Macau and I loved both :) Room was quite bigger than I expected with great view and bathroom was luxurious as well. I was impressed by how they made the pool area interesting by dividing it...More

    2  Thank Chloe H
    Response from SheratonMacao, Guest Experience Team at Sheraton Grand Macao Hotel, Cotai CentralResponded 22 June 2017

    Dear Chloe H, Thank you for taking the time to share your experience with us. We are delighted to hear that you had an enjoyable stay at our hotel and found our facilities and dining options satisfying. We are also glad that we were able...More

    A TripAdvisor Member
    12
    Reviewed 18 June 2017 via mobile

    We had a great dinner buffet. You can't ask for more...cozy ambience, quality and lot of food to choose from, well trained and accomodating staff, esp Genevie, Ivy, Leo, Tony & Piaopiao. Kuddos! keep it upMore

    2  Thank A TripAdvisor Member
    Response from SheratonMacao, Guest Experience Team at Sheraton Grand Macao Hotel, Cotai CentralResponded 22 June 2017

    Dear Sir/Madam, Thank you for sharing your experience with us. We are thrilled to hear that you enjoyed a wonderful Father’s Day dinner at our hotel, and that our associates were part of the delight! Your kind words would certainly be shared with the team...More

    Reviewed 18 June 2017 via mobile

    Room is spacious with big comfortable king bed. Wifi is complimentary and fast. Went to the club lounge but felt that the staff at the counter was not very helpful and friendly. Breakfast variety in club lounge is quite a lot but we saw some...More

    2  Thank chillipadichua
    Response from SheratonMacao, Guest Experience Team at Sheraton Grand Macao Hotel, Cotai CentralResponded 22 June 2017

    Dear Chillipadichua, Thank you for taking the time to share your experience with us. While we are glad to hear that you were satisfied with our lodging, we regret that our breakfasts could not meet your expectations. Please be rest assured that we have already...More

    Reviewed 18 June 2017 via mobile

    Most of the staffs were very friendly. Helpful when checking in, smiles from the staffs at the Palms cafe, the kind of service that would make you want to return. Except for the concierge desk. Pretty unapologetic bunch, considering they are usually the people who...More

    2  Thank Ji young Y
    Response from SheratonMacao, Guest Experience Team at Sheraton Grand Macao Hotel, Cotai CentralResponded 22 June 2017

    Dear Ji Young Y, While we are glad to hear that you found most of our associates to be very friendly and helpful, we regret to know that our Concierge team have disappointed you. Please be rest assured that we will communicate your comment to...More

    Reviewed 18 June 2017 via mobile

    My overall experience in Sheraton Grand was excellent. All the staff have great pride on their job. Especially the Feast restaurant our server Ronald take great care of us make our Father's Day dinner special. The manager Mr. Clark remembers us and stop by our...More

    2  Thank yingc280
    Response from SheratonMacao, Guest Experience Team at Sheraton Grand Macao Hotel, Cotai CentralResponded 21 June 2017

    Dear yingc280, Thank you for sharing your experience with us. We are glad to hear that you enjoyed your dining experience in Feast so much. Your kind words about our associates in hotel, especially Ronald and Mr. Clark, will be shared with the team as...More

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    Conrad Macao Cotai Central
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    Sofitel Macau At Ponte 16
    3,478 reviews
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Casino and Gambling
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$118 - US$336 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 Family Hotel in Macau
    • #9 Casino Hotel in Macau
    • #10 Business Hotel in Macau
    • #12 Spa Hotel in Macau
    • #12 Romantic Hotel in Macau
    • #20 Luxury Hotel in Macau
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 4001
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Ctrip TA, TripOnline SA and Agoda so you can book your Sheraton Grand Macao Hotel, Cotai Central reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Macau
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    Traveller (4138)
    Room & Suite (1252)
    Dining (281)
    Pool & Beach (171)
    Hotel & Grounds (2213)
    Bathroom (360)
    Business Centre & Event Rooms (43)
    Family and Play Areas (25)
    Nearby
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    Four Seasons Hotel Macau, Cotai Strip
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    Nearby Restaurants
    The St. Regis Bar (The St. Regis Macao, Cotai Central)
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    Brasserie at Parisian Macau
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    Palms
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    Nearby Attractions
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    .60 km away
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    Ask a question
    Questions & Answers
    sauwaileung
    2 August 2017|
    AnswerShow all 5 answers
    Response from Jason T | Reviewed this property |
    Yeah there are two toilets. It's more like two rooms with a connecting door and they decorated one room with a bunk bed and have game stations set up for the kids.
    0
    Votes
    Spacecowboy1
    28 July 2017|
    AnswerShow all 5 answers
    Response from John A | Reviewed this property |
    Yes it is easy. From the Sheraton reception area you can walk approximately 100 metres, go up the escalator and proceed to the Walkway which then crosses the road. The Venetian is on the other side.
    1
    Vote
    Spacecowboy1
    28 July 2017|
    AnswerShow all 9 answers
    Response from CrazyTravelGeek | Reviewed this property |
    In the building. Almost every hotel has a casino on the Cotai Strip.
    1
    Vote
    Room Tips
    "Best view / entertainment in Sheraton Grand"
    Read review
    "Room at high floor no. 03 or 05 is great as you will get the Eiffel Tower view, very nice!"
    Read review
    "VIP room is nice and classy, very nice to relax and spend quality time with friends and love ones."
    Read review
    "The quality of the rooms are excellent and you should not worry about the location."
    Read review
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