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    Sheraton Grand Macao Hotel, Cotai Central

    Estrada do Istmo. s/n, Cotai, Macau, China
    Hotel website
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    Savings alert: 20% below average rate
    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$247
          US$115
          Great Deal
          US$132
          US$131
          Traveller (3925)
          Room & Suite (1178)
          Dining (237)
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          Overview
          • Excellent53%
          • Very good32%
          • Average10%
          • Poor3%
          • Terrible2%
          Travellers talk about
          “spg member” (160 reviews)
          “sky tower” (136 reviews)
          “earth tower” (100 reviews)
          Free Wifi
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Shuttle Bus Service
          Casino
          4.5 Star Hotel
          All hotel details
          Offers from Sheraton Grand Macao Hotel, Cotai Central
          Offers & Announcements: Suite Surprise
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          The Venetian Macao Resort Hotel
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          #13 of 95 hotels in Macau
           
          Holiday Inn Macao Cotai Central
          1,394 reviews
          #16 of 95 hotels in Macau
           
          Conrad Macao Cotai Central
          2,148 reviews
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          Galaxy Hotel
          2,295 reviews
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          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
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          Standard Room

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          Write a Review
          Reviews (4,944)
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          There are newer reviews for Sheraton Grand Macao Hotel, Cotai Central See the most recent reviews

          151 - 155 of 4,944 reviews

          Reviewed 28 April 2017

          Revisited this great hotel again on convention purpose this time. They still remember my room preference - high floor, close to elevator and off course quiet room. Great amenities, attentive service, awsome breakfast and seemless convention service arrangement. Overall, a successful convention with great support...More

          2  Thank FeastFalcon
          Response from SheratonMacao, Guest Experience Team at Sheraton Grand Macao Hotel, Cotai CentralResponded 4 May 2017

          Dear FeastFalcon, Thank you for taking time to share your experience with us. It was our pleasure having you back at our hotel, and we are delighted that you enjoyed our services and facilities provided. Once again, thank you for your support. We look forward...More

          Reviewed 27 April 2017 via mobile

          I chose the SGM for its pool area, and was assigned a room in the Sky Tower. Found the rooms to be smaller than comparatives, clean but my room had a musty smell. Our water was shut off without notice one morning for about 30...More

          Thank Aurora R
          Response from SheratonMacao, Guest Relations Manager at Sheraton Grand Macao Hotel, Cotai CentralResponded 28 April 2017

          Dear Aurora R We apologize for the services which have disappointed you during your recent stay. We value your opinions and customer service is a high priority for our business. Once again, thank you for taking the time to share your experience with us, and...More

          Reviewed 26 April 2017 via mobile

          We stayed overnight and it wasn't really our scene. Massive casino / conference type accommodation. Asked to come back to check in 3 times (and SPG members) because it was fully booked. Good average. Room was grand. That's about it. I'd probably stick to day...More

          Thank RubyLSydney
          Response from SheratonMacao, Guest Relations Manager at Sheraton Grand Macao Hotel, Cotai CentralResponded 29 April 2017

          Dear RubyLSydney, Thank you for taking the time to share your feedback with us. We are sorry to hear about your experience during check-in. Rest assured we are addressing this with the team to understand how we could have served you better. Thank you for...More

          Reviewed 25 April 2017 via mobile

          Great place huge banquets and impressive food & beverage. That casino is dull compared to others around but rooms are well organised and practical.well connected to malls and other important locations and has great restaurantsMore

          2  Thank Abhishek R
          Response from SheratonMacao, Guest Experience Team at Sheraton Grand Macao Hotel, Cotai CentralResponded 26 April 2017

          Dear Abhishek R, Thank you for the review. We are delighted to hear that you had a good conference experience with us, and that you found our rooms and other aspects satisfying. We look forward to providing you with another enjoyable experience very soon! Warm...More

          Reviewed 24 April 2017 via mobile

          This hotel is provided free Handy Mobile, we can bring it out with Wi-Fi connection thru hotspot and free Local / IDD Calls with some countries included in the phone. It is very convenient with internet access all the time during our stay. Besides this,...More

          2  Thank Freda C
          Response from SheratonMacao, Guest Experience Team at Sheraton Grand Macao Hotel, Cotai CentralResponded 26 April 2017

          Dear Freda C, Thank you for sharing your feedback with us. We are delighted that we found our Handy phones convenient and that our services were satisfying. Regarding your experience at Bene, we apologize for that the service was not to our usual high standards....More

          The Venetian Macao Resort Hotel
          6,991 reviews
          #13 of 95 hotels in Macau
           
          Holiday Inn Macao Cotai Central
          1,394 reviews
          #16 of 95 hotels in Macau
           
          Conrad Macao Cotai Central
          2,148 reviews
          #1 of 95 hotels in Macau
           
          Galaxy Hotel
          2,295 reviews
          #11 of 95 hotels in Macau
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Restaurant
          • Bar/Lounge
          • Spa
          • Fitness Centre with Gym / Workout Room
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Children Activities (Kid / Family Friendly)
          • Shuttle Bus Service
          • Room Service
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Business Centre with Internet Access
          • Concierge
          • Banquet Room
          • Conference Facilities
          • Laundry Service
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Bar/Lounge
          • Spa
          • Casino and Gambling
          • Hot Tub
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$120 - US$233 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #7 Casino Hotel in Macau
          • #8 Family Hotel in Macau
          • #10 Business Hotel in Macau
          • #10 Spa Hotel in Macau
          • #12 Romantic Hotel in Macau
          • #18 Luxury Hotel in Macau
          • Room types
          • Suites ,
          • Family Rooms ,
          • Smoking rooms available ,
          • Accessible rooms ,
          • Non-Smoking Rooms
          • Number of rooms
          • 4001
          • Reservation Options
          • TripAdvisor is proud to partner with Hotels.com, Booking.com, Asiatravel.com Holdings, Expedia, Ctrip TA and TripOnline SA so you can book your Sheraton Grand Macao Hotel, Cotai Central reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • China >
          • Macau
          Add Photo Photos
          Traveller (3925)
          Room & Suite (1178)
          Dining (237)
          Pool & Beach (139)
          Hotel & Grounds (2031)
          Bathroom (352)
          Family and Play Areas (25)
          Business Centre & Event Rooms (21)
          Nearby
          The Parisian Macao
          492 reviews
          .31 km away
           
          Conrad Macao Cotai Central
          2,148 reviews
          .33 km away
           
          Four Seasons Hotel Macau, Cotai Strip
          673 reviews
          .32 km away
           
          The St. Regis Macao, Cotai Central
          277 reviews
          .34 km away
           
          Nearby Restaurants
          The St. Regis Bar (The St. Regis Macao, Cotai Central)
          124 reviews
          .34 km away
          Hard Rock Cafe
          595 reviews
          .35 km away
          Palms
          81 reviews
          .03 km away
          Bene
          287 reviews
          .05 km away
          Nearby Attractions
          Casino at Venetian Macao
          4,438 reviews
          .53 km away
          City of Dreams
          385 reviews
          .52 km away
          Fortune Diamond at Galaxy Macau
          285 reviews
          .59 km away
          Cotai Strip Resorts
          234 reviews
          .31 km away
          Questions & AnswersAsk a question
          spg_hopper
          Booked a package that included a Hotel Voucher with $$ value. The question is whether the I can use the voucher in conjunction with the SPG Members 20% discount at designated restaurants?
          24 May 2017|
          Answer Show all 2 answers
          Response from | Reviewed this property |
          Better ask the hotel before use it, we have bought buffet lunch coupon upon check-in at the front desk, but find out they have another offer buy 1 get 1 free when connect hotel wifi. And we have asked and hotel to refund it... More
          0
          Votes
          Lugosi915
          Hi, which one of your room type has the view of Eiffel Tower?
          26 April 2017|
          Answer Show all 3 answers
          Response from ET101HongKong | Reviewed this property |
          I was at the sky tower,and I stayed at the executive floor. No view of Effiel Tower at all. It has more to do with the direction of the room rather than the room type. You may try to request for a room facing the Tower... More
          1
          Vote
          Tanu7682
          Hi, i will be traveling in June. Would like to know if you have microwave or a hob in your rooms as I will be traveling with an infant. Thank you.
          21 April 2017|
          Answer Show all 6 answers
          Response from SheratonMacao | Property representative |
          Hi Tanu7682, Sorry for the late response. We are glad to know that you are traveling to Macao soon with your family. We would suggest you to send email to our Reservation team and let us know your room reservation... More
          0
          Votes
          Room Tips
          "Corner rooms have the best views and a great feeling of spaciousness"
          Read review
          "Email to the hotel in advance"
          Read review
          "Any room but it always better to take rooms on higher floor"
          Read review
          "Close to COD and Venetian"
          Read review
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