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Holiday Inn Macao Cotai Central

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#16 of 94 Hotels in Macau
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Holiday Inn Macao Cotai Central
Holiday Inn Macao Cotai Central
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1,295 Reviews from our TripAdvisor Community

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Showing 852: English reviews
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Santa Barbara, CA.
Reviewed yesterday NEW

So many people! Nice, clean room, normal, average, equipped with coffee maker and toiletries. average bed. Didn't need to use heating nor air conditioning. View of parking lot, next-door building and a peek of garden. Room not noisy. Fitness room equipment okay; pool okay. Didn't use breakfast restaurant, quite pricey. Average concierge service, just need patience with so many people....

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Helpful?
Thank Toniasol
Beijing, China
Reviewed 3 days ago NEW

A very nice hotel with all amenities, even though the surrounding casino atmosphere and decor is not my own personal cup of tea. The fitness room is well equipped and the equipment well maintained. The only negative opinion would be the fact that the Wifi demands constant reconnecting!

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Helpful?
Thank Daniel G
Sydney
Reviewed 4 days ago NEWvia mobile

Fantastic hotel and a reasonably priced. Excellent location which is central to everything and other hotels like the Venetian. Stayed in a spacious deluxe room, bedding very comfortable and a genourous size bathroom which also has a separate bath. Highly recommended this hotel.

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Helpful?
Thank borg69
Customercarescl, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear borg69, Thank you for choosing the Holiday Inn Macao Cotai Central for your stay in the territory. We are thrilled to read that your stay with us was excellent. Indeed we are at the center of the Cotai Strip, close and with convenient accesses to other locations of interest. The rooms are spacious and our team staffs conduct a...

Hong Kong, China
Reviewed 5 days ago NEWvia mobile

We chose to stay at Holiday Inn Macao Cotai Central for our second night because of its proximity to our first night hotel, so we arrived early after checking out. The check in staff seemed not globalised enough and presumed we were from the Mainland and talked to me in Putonghua despite I kept saying Cantonese. As an international chain...

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Helpful?
Thank UncleDanny
Customercarescl, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear UncleDanny, Thank you for your valuable feedback regarding your stay at Holiday Inn Cotai Central. I regret to learn that our team staffs, at the reception, were not able to demonstrate our hotel’s characteristic friendly service. I will transmit personally your references to the language hurdles to the department head. The Yum Cha Dim Sum is one of the...

Singapore, Singapore
Reviewed 5 days ago NEW

Stayed in Studio City a month ago and was very impressed. Booked Holiday Inn Cotai instead for this trip as need family room. Price is the lowest as compared to other hotels nearby despite booking last minute (one week prior arrival). Excellent shuttle bus arrangement. Only disappointment is cannot enjoy IHG benefits as booked through Expedia. Apart from that, staffs...

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Helpful?
Thank Karis S
Customercarescl, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear Karis S, Thank you for choosing the Holiday Inn Macao Cotai Central for your most recent stay in the territory. We are delighted to learn that your experience was great, mainly due to our team staffs dedication to excellence service. Our complimentary shuttle bus serves all the border areas in the territory, allowing the guests to have a comfortable...

Reviewed 6 days ago NEWvia mobile

The rooms were too good. Though we had to walk a lot to get to the room but it was worth the effort. Breakfast was very bad. Especially you are an indian it sucks big time, only chinese set menu. No variety in breakfast. We even requested for packed breakfast or some other option as were having early morning departure...

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Helpful?
Thank Gunjan M
Customercarescl, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear Gunjan M, Thank you for giving us your feedback regarding your stay at the Holiday Inn Macao Cotai Central. I regret to learn that the breakfast package was not to your expectations. Please note that it is possible to upgrade your breakfast package by paying a small fee that will entitle you to a buffet style (with multiple cuisines)...

Reviewed 1 week ago via mobile

Check in and out process was really easy. The staffs were all very friendly and they also have baggage storage facility. The hotel have shuttle buses to the airport, ferry terminals and even to other hotels nearby so that's super convenient. Rooms were very clean and comfortable.

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Helpful?
Thank Gretchen L
Customercarescl, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear Gretchen L, Thank you for choosing the Holiday Inn Macao Cotai Central for your stay. We are delighted to learn of your great stay with us. Our Front Office team aims to provide each guest with a smooth and welcoming Check-In and has recently implemented an innovating method for check-out that allows the guests to swiftly self-check-out. We are...

Reviewed 2 weeks ago via mobile

Very good location Right in front of Venetian Gave free upgrade from superior room to deluxe suite room Free shuttle bus from Macau Tapai ferry terminal - sands resort shuttle Awesome view from hotel room Good themed paradise garden inside

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Helpful?
Thank Shriti C
Customercarescl, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear Shriti C, Thank you for sharing your thoughts and pictures of your stay at the Holiday Inn Macao Cotai Central. Our hotel is at the center of the Cotai Strip, which makes our location highly convenient to our guests. We also provide complimentary shuttle bus from/to the entry/exit points in Macao frequently, to deliver a more smooth and comfortable...

Manila
Reviewed 3 weeks ago via mobile

Everything from my arrival till departure was perfect. I am thrilled that the room assigned to me was on the 35th floor. Full view of the upcoming St. Regis Hotel and side glimpsed of the Venetian and City of Dreams. My bed was comfortable as the mattress, blanket and pillows. Giving me options between firm and soft; both made my...

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1Thank johnwilnardapolonio
Customercarescl, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear johnwilnardapolonio, We are truly humbled to read this enthusiastic review regarding your stay at Holiday Inn Macao Cotai Central. It is with great pleasure that we learn about your utterly perfect experience with us. Please be assured that your compliments to Ronald, Judith and Emily will be conveyed to them and their teams. We are also delighted that the...

Reviewed 4 weeks ago

It's my second time to stay in this hotel. after 4 years, the decoration seems not old, maintenance is good. Staffs are helpful, polite, known how to solve problem. if you want to stay in the hotel, it's better to reserve from official web-site. It's provided free wi-fi and 2pm late check-out(depends on rooms availability). Overall it's good, value for...

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Helpful?
Thank Laitm K
Customercarescl, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear Laitm K, Thank you for writing us a review regarding your recent stay with us. Our maintenance team works diligently to ensure that with the passing of the years the Hotel remains in excellent conditions and updated. We appreciate your comments regarding our team staff’s helpfulness, politeness and ability to solve problems. Your positive feedback is rewarding. I am...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Holiday Inn Macao Cotai Central

Address: Senhora De Esperanca S/N Taipa, Macau, China
Region: China > Macau
Price Range: €93 - €209 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Macao Cotai Central 4*
Number of rooms: 1224
Reservation Options:
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Hotel Style:
#11 Romantic Hotel in Macau
#13 Family Hotel in Macau
#14 Business Hotel in Macau
#16 Luxury Hotel in Macau
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Macao Cotai Central staff and other travellers.
66 questions
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Questions? Get answers from Holiday Inn Macao Cotai Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“So many people! Big hotel.”
 of 5 bubbles Toniasol, 25 Mar 2017 | Read review
“higher floor, at least 18th floor”
 of 5 bubbles laitmk, 25 Feb 2017 | Read review
“Higher floors are better”
 of 5 bubbles abhinavs2017, 28 Jan 2017 | Read review
“Amenities in the room is pretty standard. Some rooms has the Wynn Palace with teh water fountain view.”
 of 5 bubbles bundan, 20 Jan 2017 | Read review
“Rooms on higher levels are better - quieter”
 of 5 bubbles joycen832, 16 Jan 2017 | Read review
5 of 5