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Holiday Inn Macao Cotai Central

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Traveller (1703)
360
Panoramas (4)
Room & Suite (572)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Fitness Centre with Gym / Workout Room
Pool
Room service
Free parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Adult pool
Airport transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Casino and Gambling
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Wheelchair Access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Family
Quiet
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Book Direct and Save
Hotel deals
1,757Reviews
1,839Photos
97Q+A
100Room tips
Traveller rating
  • 785
  • 753
  • 165
  • 27
  • 27
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Popular mentions
I stayed here for 2 nights on a recent business trip and wasn’t expecting much from a holiday inn. From the checkin I was pretty impressed on how quick he check in was and how professional the staff were. The room was quite big given the price and also very nice. Quite
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Response from Customercarescl, Manager at Holiday Inn Macao Cotai Central
Responded 1 week ago
Dear Katanga2, Thank you for taking the time in sharing with us the feedback of your recent stay at Holiday Inn Macao Cotai Central. We are pleased to learn that you had a smooth arrival experience due to the professional service provided by our Team Staff that allowed you to have a quick check-in process. It is wonderful to read that you found our room big and valuable for money. We are also grateful to hear your praises towards the comfort of our bed and bed linen. However, we regret to know that the water pressure inside the room was not to your convenience. We look forward to welcoming you back to our Property on your next visit to the City. Best regards, Diogo Silva Quality Assurance Team
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I wasn’t really sure where to stay with so much choice on the Cotai strip and opted for the holiday inn. Couldn’t be happier with our stay right from the courtesy bus from the ferry station to the excellent welcome at check in to checkout. The hotel and staff amazing, nothing
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Response from Customercarescl, Manager at Holiday Inn Macao Cotai Central
Responded 2 weeks ago
Dear gman174, Thank you for sharing with us your recent experience at Holiday Inn Macao Cotai Central. We are grateful to learn that you had a smooth arrival at our Hotel and that our shuttle bus service was to your convenience. It is wonderful to read that you found our Team Staff amazing and our Property the most amazing Holiday Inn you ever stayed. Our Housekeeping Team takes pride in offer a clean environment to each and every guest and we are pleased to hear your compliments on the Team effort. We will convey your comments to the Department for the well-deserved recognition. We look forward to welcoming you back at the Holiday Inn Macao Cotai Central on your next visit to the City. Best regards, Diogo Silva Quality Assurance Team
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We planned for a special occasion celebration there. Upon reservation, we sent them different enquiries and they promptly replied and with full details. Specially, Andy Sam, Guest Relations Manager always assists us his best. His service is outstanding and impressive. We look
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Response from Customercarescl, Manager at Holiday Inn Macao Cotai Central
Responded 5 weeks ago
Dear mccpon, Thank you for choosing Holiday Inn Macao Cotai Central for your celebration. We are grateful to see that you were impressed by our service prior to your arrival. It is wonderful to read your compliments on Andy’s outstanding and impressive assistance. Please be assure that we will convey your comments to the Front Office department for the well-deserved recognition. We look forward to see you at our Hotel. Best regards, Diogo Silva Quality Assurance Team
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The room is clean and comfortable. The staff are very friendly. Although the queue for check in was very long, but the staff offering free water while lining up. The concierge staff are friendly and very professional
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Response from Customercarescl, Manager at Holiday Inn Macao Cotai Central
Responded 13 Feb 2019
Dear Intanmei, Thank you for taking the time to review your experience at our Hotel last year. Our team staffs take pride in offering a professional and friendly service to all our guests, and it is wonderful to understand that their efforts have created a positive memory. Allow me to apologize for the inconvenience caused by the queue for check-in. I will personally convey your comments to the Front Office team. We look forward to welcoming you again at Holiday Inn Macao Cotai Central, soon. We wish you a Happy and Prosperous Chinese New Year. Best regards, Joana Reis Quality Assurance Team
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I stayed in the hotel for two days. Very good location at happening place of Macau. The food quality and service is very good . Would recommend this because all other 5 star properties in the vicinity are very over priced. Value for money .
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Response from Customercarescl, Manager at Holiday Inn Macao Cotai Central
Responded 13 Feb 2019
Dear ppsingh1910, Thank for selecting Holiday Inn Macao Cotai Central for your two days stay in the Territory. It is a pleasure to read about your high level of satisfaction with the service and food quality rendered at our Hotel. We are humbled by your generous comments, and we will continue to strive to provide a true hospitality service to all our guests. We are also pleased to learn that our location at the center of the Cotai Strip was convenient. Thank you for recommending Holiday Inn Macao Cotai Central. On behalf of the team, we wish you a Happy and Prosperous Chinese New Year. Best regards, Joana Reis Quality Assurance Team
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Photo provided by managementHoliday Inn Macao Cotai Central
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Suite
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Guest room
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123456114
Early morning means you will have to start your journey before 4.AM
1 vote
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Dreamworld collaboration has already ended. I inquired about that when I stayed there a few months ago. The partnership with Thomas and Friends will end on March 31st, 2019. Hope you enjoy it with your family.
0 votes
There is Watsons and Noble Mart on the second floor of Cotai. Right next to the second floor lift for Holiday Inn and Conrad. Starbucks Reserve is also nearby.
1 vote
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Hi. Of course. Do you want going Taipa ferry terminal? Just able to ride in front of the hotel. The interval was about 15 minutes.
1 vote
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12345620
"A room with a view onto shopping centre offers a beautiful light show at night."
"well you cannot get a room that has a good view because Holiday Inn is in the Middle of St. Regis and Sheraton or Conrad i am not sure."
"Go high for the views."
"?? All seems about the same"
"I guess the planning of the entire hotel is beautiful..."
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12345620
PRICE RANGE
US$114 - US$238 (Based on Average Rates for a Standard Room)
LOCATION
ChinaMacau
NUMBER OF ROOMS
1224
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