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Galaxy Hotel

2,672 reviews
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Traveller (2651)
Room & Suite (588)
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Overview
  • Excellent69%
  • Very good25%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“wave pool”(284 reviews)
“diamond lobby”(29 reviews)
“crystal lobby”(20 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
Offers from Galaxy Hotel
Special Deal: Save MOP 150 on select meals
Hotel packages
Contact Info
Name/address in local language
Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,672)Write a Review
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1,149
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1,149
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29
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All reviewswave pooldiamond lobbycrystal lobbygrand resort deckmini bar is freeartificial beachman made beachfood courtother hotelstaipa villageshuttle busamazing hotelcakethe banyan treehong kongvisiting macauhotel room
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581 - 585 of 1,751 reviews
Reviewed 31 March 2016

We have two room in 29th floor . The room is big with large and relaxing bed. outdoor heated pool and river is good . Due to weather the wave pool closed. casino is huge .shutle bus to many location is available.the hotel have many...More

Thank rakhshandehroolab
Response from Nathan Y, Manager at Galaxy HotelResponded 14 April 2016

Dear rakhshandehroolab, Thank you for taking the time to give us your review. We are glad to know that you enjoyed our guest room and found it very relaxing. We are sorry for the limited service at the resort deck due to the bad weather...More

Reviewed 30 March 2016

Galaxy is the best hotel in Macau for stay. For entertainment one has to go to Hotel Studio City where you can find Magic shows and House of dancing water show. For Indian Food one has to go to hotel Venetian where only one Indian...More

1  Thank Gauravtyres
Response from Nathan Y, Manager at Galaxy HotelResponded 14 April 2016

Dear Gauravtyres, Thank you for considering us your best hotel in Macau! It was a pleasure to have you as our guest and we look forward to our next opportunity to serve you again. Sincerely, Nathan Yu Quality Assurance Manager

Reviewed 30 March 2016 via mobile

Wow. We were beyond impressed by this resort. Service like you have never experienced in your life. Each staff member from the doorman to the lifesavers make it a point 2 b extra kind and greet. The cleanliness and the manner in which the property...More

Thank SouthAfricastar1
Response from Nathan Y, Manager at Galaxy HotelResponded 14 April 2016

Dear guest, Thank you for taking the time to leave your comments. I was absolutely delighted to read that you enjoyed your stay and that we met your expectations. I have passed on you kind words to the teams here at the hotel and we...More

Reviewed 27 March 2016 via mobile

I have at least send back and forth 6 emails with their customer representative to confirm 4 rooms booking with two rooms have cribs in it. They said they have put in the request for us. Upon arrival with 12 people and with babies and...More

1  Thank Louisa C
Response from Nathan Y, Manager at Galaxy HotelResponded 14 April 2016

Dear Louisa C, We take all our guest feedback very seriously and apologize for all the inconvenience caused. Our hotel strives to make sure each guest’s expectations are met while staying. If you would like to discuss this further, please feel free to contact us,...More

Reviewed 26 March 2016 via mobile

Free shuttle from Taipa Ferry Terminal drop you at Opal lobby & reception is in Diamond lobby and it's a far away from drop off location you have to walk long way with ur luggage.in the name of free miniBar they only give you 2...More

Thank Sachin S
Response from Nathan Y, Manager at Galaxy HotelResponded 8 April 2016

Dear Sachin S, Thank you for taking the time to communicate to us why our service did not meet your expectations. Please allow me this opportunity to clarify some of your very important comments and observations. We do have different room types that offers minibar...More

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Traveller (2651)
Room & Suite (588)
Pool & Beach (243)
Dining (99)
Hotel & Grounds (1717)
Bathroom (175)
Family and Play Areas (22)
Business Centre & Event Rooms (10)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free Parking
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Free Parking
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$147 - US$632 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Macau
#5 Business Hotel in Macau
#5 Casino Hotel in Macau
#7 Spa Hotel in Macau
#9 Luxury Hotel in Macau
#9 Family Hotel in Macau
#9 Romantic Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$147 - US$632 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Macau
#5 Business Hotel in Macau
#5 Casino Hotel in Macau
#7 Spa Hotel in Macau
#9 Luxury Hotel in Macau
#9 Family Hotel in Macau
#9 Romantic Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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