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Galaxy Hotel

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Traveller (2779)
Room & Suite (800)
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Overview
  • Excellent68%
  • Very good25%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“wave pool”(288 reviews)
“diamond lobby”(32 reviews)
“crystal lobby”(20 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from Galaxy Hotel
Special Price: Up to 50% Off Flash Sale
Hotel packages
Offers from Galaxy Hotel
Special Price: Up to 50% Off Flash Sale
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,806)
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1,820 results
Traveller rating
1,208
456
95
30
31
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LanguageEnglish
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1,208
456
95
30
31
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All reviewswave pooldiamond lobbycrystal lobbygrand resort deckfree mini barartificial beachman made beachfood courtother hotelsroyal suitetaipa villageshuttle busamazing hotelcakethe banyan treehong konghotel room
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11 - 15 of 1,820 reviews
Reviewed 2 weeks ago via mobile

Absolutely stunning resort! Resort personnel were so genuinely nice, friendly and helpful; top-notch service orientation. We visited a whole bunch of other hotels/casinos in the area, the staff at Venetian, Parisian, Lisboa, Grand Lisboa, etc. were lacking in courtesy, none of them could even compare...More

Thank Essie905
Response from QA Manager Q, Manager at Galaxy HotelResponded 1 week ago

Dear Essie905, Thank you for sharing your valuable feedback with us and we are happy to know that your had an overall wonderful experience with us and enjoyed our Grand Resort Deck and hotel room. However, I am sorry for the inconvenience experience that you...More

Reviewed 2 weeks ago via mobile

It's not the first time my family to stay in Galaxy, as always, we enjoyed our stay. My kids loved the Grand resort deck and they were amazed with the diamond show. Beautiful ladies named Coco, Micah and Karen assisted us in the lobby to...More

Thank Raphael G
Response from QA Manager Q, Manager at Galaxy HotelResponded 1 week ago

Dear Raphael G, Thank you for taking time to write us the positive feedback and we are delighted to see that you and your family had a great time at Galaxy Hotel and enjoyed our Grand Resort Deck and entertainment show. We are also happy...More

Reviewed 2 weeks ago via mobile

We stayed in the suite for three nights and it was the best hotel I’ve stayed at. The room was spacious with high ceilings, unique one way mirrored windows and high quality furniture. The shampoo soap etc were all luxurious made in England that I...More

Thank Alan L
Response from QA Manager Q, Manager at Galaxy HotelResponded 1 week ago

Dear Alan L, It was our pleasure to have you here and thank you for taking time to share you personal experience with us, We are happy to read that you had an overall wonderful experience with us and enjoyed our hotel facilities. We are...More

Reviewed 2 weeks ago via mobile

We had a couple of minute to meet an amazing staff here in Galaxy Macau named Ms. Jonii and she's filipina. 😍 we loved her approachable attitude towards all of the tourist here, and while waiting in the diamon lobby she offered us a hand...More

Thank jhnplhwg
Response from QA Manager Q, Manager at Galaxy HotelResponded 1 week ago

Dear jhnplhwg, Thank you for taking time to write us your valuable review. We are happy to read that our staff had provided great service to you during your visit. We appreciate your valuable feedback and look forward to welcome you back in the coming...More

Reviewed 2 weeks ago

I spent one night here at the Galaxy Hotel. It is one of six hotels in the Galaxy Complex. The place is huge. It is the definition of a mega-resort. The check in for the Galaxy Hotel is to the left when you walk in...More

Thank Joe T
Response from QA Manager Q, Manager at Galaxy HotelResponded 2 weeks ago

Dear Joe T, It was our greatest pleasure to have you here and thank you very much for taking time to write us such a positive, valuable and useful feedback. We are delighted to read that you had an overall nice stay with us and...More

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Most Booked Properties in Macau
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$159 - US$498 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Macau
#5 Business Hotel in Macau
#5 Casino Hotel in Macau
#8 Spa Hotel in Macau
#9 Family Hotel in Macau
#9 Romantic Hotel in Macau
#9 Luxury Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$159 - US$498 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Macau
#5 Business Hotel in Macau
#5 Casino Hotel in Macau
#8 Spa Hotel in Macau
#9 Family Hotel in Macau
#9 Romantic Hotel in Macau
#9 Luxury Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (2779)
Room & Suite (800)
Pool & Beach (245)
Dining (100)
Family and Play Areas (22)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
Greg P
25 November 2017|
AnswerShow all 3 answers
Response from Galaxy Macau Q A | Property representative |
Dear guest, Kindly check on our company website. We have different room packages available and you may contact us via the website to ask for more information or to make a reservation. Thanks, Nathan Yu Quality Assurance... More
0
Votes
davidandnell
31 October 2017|
AnswerShow all 2 answers
Response from Galaxy Macau Q A | Property representative |
Dear guest, Galaxy does not have this facility but please check out our hotel partner JW Marriott in the same property. JW Kids Club Available hours: 9:30AM–9:30PM Phone: +853 8886 6888 Best regards, Nathan Yu Quality... More
0
Votes
prashant t
27 October 2017|
Answer
Response from Galaxy Macau Q A | Property representative |
Dear guest, We usually schedule our maintenance projects during the Winter like the previous year between Dec 1st - Feb 28. You may also check on our brand website for the latest update. Thanks, Nathan Yu Quality Assurance... More
0
Votes
Room Tips
"get a room on the higher floor"
Read review
"A room with water park beach view"
Read review
"best bathrooms in town"
Read review
"We had a city view, which was nice, but a view of the extensive pool area would be brilliant"
Read review
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