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Galaxy Hotel

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#9 of 92 Hotels in Macau
Certificate of Excellence
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Galaxy Hotel
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1,996 Reviews from our TripAdvisor Community

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There are newer reviews for Galaxy Hotel
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Showing 1,403: English reviews
2 reviews
Reviewed 1 week ago via mobile

Having choose Galaxy Macau for our 1st stop as part of our 2 weeks tour in the region to celebrate our wedding anniversary. We definitely have made the best choice. We were escort to a private check in counter and the process was swift and prompt. Specially thanks to Yumi and her guest relationship team, they have gone beyond their... More 

Helpful?
Thank Pihan K
Galaxy Macau Q A, Manager at Galaxy Hotel, responded to this review

Dear Guest, Happy Belated Wedding Anniversary. Thank you for your positive feedback and a perfect rating. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to Galaxy Macau in the near future. Best Regards, Candy Leong Quality Assurance Manager More 

Level Contributor
3 reviews
Reviewed 1 week ago via mobile

I had a wonderful stay at galaxy macau, people are very accommodating mostly those girls at the reception marley, ara and diana and i am surprised and touched by a warm welcome from their executive manager

Helpful?
Thank Raki K
Galaxy Macau Q A, Manager at Galaxy Hotel, responded to this review

Dear Guest, Thank you for your positive feedback and a perfect rating. I am glad that you enjoyed your stay. We look forward to welcoming you back in the near future. Best Regards, Candy Leong Quality Assurance Manager More 

Sydney
Level Contributor
71 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 1 week ago

Arrived at the hotel with my family (wife and three teenage children) to check into our two rooms which we booked online. Was immediately greeted by several staff members very eager to help us check in. We were taken to the private check in counter and offered an upgrade for both rooms for a small fee. An immediate "Yes" from... More 

Helpful?
2 Thank Sydneymax
Galaxy Macau Q A, Manager at Galaxy Hotel, responded to this review

Dear Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I am sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Looking forward to your next visit to Galaxy Macau. Best Regards, Candy Leong Quality Assurance Manager More 

Zhuhai, China
1 review
Reviewed 1 week ago

My boyfriend and I stayed for one night to celebrate his birthday and we both wished we could've stayed longer. From check in to check out, we were made to feel like VIPs. Special thanks to Kimia of guest services for making my boyfriend's birthday extra special with arranging the birthday decorations for the room and having a delicious birthday... More 

Helpful?
Thank JB2477
Galaxy Macau Q A, Manager at Galaxy Hotel, responded to this review

Dear Guest, Happy Belated Birthday to your boyfriend. I am happy that you enjoyed your stay and our staff made your stay pleasant. We look forward to welcoming you back in the near future. Best Regards, Candy Leong Quality Assurance Manager More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Galaxy Hotel is one of the famous hotel in Macau. I come here to have dinner with my girlfriend. There is a food arcade inside here but I think it is expensive and almost isn't good taste. So, we don't try the food arcade, we try a restaurant inside the Galaxy hotel call “Passion”. I think that it is a... More 

Helpful?
Thank rickyaoieong
Galaxy Macau Q A, Manager at Galaxy Hotel, responded to this review

Dear Guest, Thank you for your positive feedback. I am happy to hear that you had a great dining and shopping experience. We look forward to welcoming you back in the near future. Best Regards, Candy Leong Quality Assurance Manager More 

Macau, China
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Galaxy hotel is one of the hotel in Macau. In the Galaxy hotel, there are lots of entertainments such as UA cinema, shopping mall, and dining. Moreover, there also are different activities you can watch. In this case, I also go to Galaxy hotel with my family or friends. The most attracting entertainment is UA cinema. It is because I... More 

Helpful?
Thank sherrycheang
Galaxy Macau Q A, Manager at Galaxy Hotel, responded to this review

Dear Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to Galaxy Macau in the near future. Best Regards, Candy Leong Quality Assurance Manager More 

Macau, China
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

I think the Galaxy hotel is a great place to stay and have various activities to do in spare time like shopping or watching a movie. I went to the UA theater to watch a movie with my friends and the theater is good! I like this place a lot because it is very comfortable, I can have the lunch... More 

Helpful?
Thank Kahou C
Galaxy Macau Q A, Manager at Galaxy Hotel, responded to this review

Dear Guest, Thank you for your positive feedback. I am delighted to hear that you enjoyed your stay and had a good movie experience. We look forward to your next visit to Galaxy Macau. Best Regards, Candy Leong Quality Assurance Manager More 

Macau, China
Level Contributor
9 reviews
Reviewed 1 week ago

It is nearly the end of summer and I suggest you guys to go to the Water Wonderful World in Galaxy if you love swimming. If you are an adventure rider, I would prefer you to try on the Adventure Rapids, it is quite irritating. You can lay on the life buoy and enjoy when the water flows. Moreover, you... More 

Helpful?
Thank KatieMui
Galaxy Macau Q A, Manager at Galaxy Hotel, responded to this review

Dear Guest, Thank you for your positive feedback and a perfect rating. I am glad that you enjoyed your stay and had a great time at our Grand Resort Deck. We look forward to welcoming you back in the near future. Best Regards, Candy Leong Quality Assurance Manager More 

Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

I went to Galaxy Hotel to celebrate my gf's birthday and it was a blast! I was greeted with a free upgrade to a luxurious suite for the night and a surprise birthday cake delivered to our room! The room, pool and lobby area are just awesome! Not to forget the wonderful service you get from the hotel staffs from... More 

Helpful?
Thank kenztsng
Galaxy Macau Q A, Manager at Galaxy Hotel, responded to this review

Dear Guest, Belated happy birthday to your girlfriend. Thank you for your positive feedback and a perfect rating. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to Galaxy Macau in the near future. Best Regards, Candy Leong Quality Assurance Manager More 

Macau, China
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

The last year, I and my friend went to Hotel Galaxy's movie theater to see a movie. There are cinema, Pedestrian Street, delicacy Plaza and many famous brand stores in this hotel. That day I went to the delicacy Plaza have lunch, because in lunch time, so almost no seats. Eat in Galaxy's food plaza is very expensive, but also... More 

Helpful?
Thank winnie97409
Galaxy Macau Q A, Manager at Galaxy Hotel, responded to this review

Dear Guest, Thank you for your feedback. I am happy that you enjoyed your visit and had a good experience in UA Galaxy Cinemas. We look forward to welcoming you back in the near future. Best Regards, Candy Leong Quality Assurance Manager More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
As one of the three hotels in Galaxy Macau, the Galaxy Hotel’s 1,500 rooms and suites represent an evolution of resort accommodations. Luxurious and beautiful, these contemporary rooms offer five-star amenities throughout and stunning views that stretch to the city or water landscape. Guests staying at Galaxy Hotel also enjoy free access to the world's largest skytop wave pool and many other recreational facilities and over 50 dining outlets at Galaxy Macau. All rooms at Galaxy Hotel afford guests a level of deep comfort that conveys a kind of respect that only a host with true Asian Heart can present. ... more   less 

Additional Information about Galaxy Hotel

Address: Avenida de Cotai, Cotai, Macau, China
Region: China > Macau
Price Range: €126 - €416 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Galaxy Hotel 5*
Number of rooms: 1500
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Ctrip TA, Sabre Hospitality Solutions, Priceline, Odigeo, Travelocity and Agoda so you can book your Galaxy Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Top resorts Hotel in Macau
#5 Business Hotel in Macau
#9 Romantic Hotel in Macau
#9 Luxury Hotel in Macau
#10 Family Hotel in Macau
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Questions & Answers

Here's what travellers have asked, with answers from Galaxy Hotel staff and other travellers.
43 questions
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See all questions (43)

Questions? Get answers from Galaxy Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“lower floors have balconies but may not be allowed to open or need to sign an indemnity to open the balcony door”
 of 5 bubbles wanderingGuGu, 27 Nov 2016 | Read review
“The resort view rooms are lovely”
 of 5 bubbles JB2477, 23 Nov 2016 | Read review
“very good service”
 of 5 bubbles KatieMui, 22 Nov 2016 | Read review
“King Suite is simply amazing!”
  • Living room of the King Suite
  • Living room of the King Suite
 of 5 bubbles kenztsng, 22 Nov 2016 | Read review
“accessibility,beat view”
 of 5 bubbles winnie97409, 21 Nov 2016 | Read review
5 of 5
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