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Banyan Tree Macau

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Traveller (1060)
Room & Suite (938)
Pool & Beach (107)
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Overview
  • Excellent75%
  • Very good18%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
“relaxation pool”(125 reviews)
“sky villa”(23 reviews)
“wooden bathtub”(21 reviews)
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Free Airport Transportation
5 Star Hotel
All hotel details
Offers from Banyan Tree Macau
Special Offer: Best available rate
Hotel deals
Offers from Banyan Tree Macau
Special Offer: Best available rate
Hotel deals
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Reviews (1,271)
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985 results
Traveller rating
708
187
51
22
17
Traveller type
Time of year
LanguageEnglish
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708
187
51
22
17
Show reviews that mention
All reviewsrelaxation poolsky villawooden bathtubpool villagalaxy complexwave poolsmall poolliving roomcoffee machineother hotelscakehotel roommemorable stayturn down servicefront officebuffet breakfastfree upgrade
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1 - 5 of 985 reviews
Reviewed 6 days ago

Love the overall at Banyan Tree, thanks for the birthday wishes! Polite and friendly people provided great customer services! Grand resort deck and the wave pool also is amazing. I’m sure you will fall in love with Banyan Tree once u stay here.More

Review collected in partnership with this hotel
Thank wenniemy
Response from Vella R, General Manager at Banyan Tree MacauResponded 3 days ago

Dear Valuable Guest Thank you for taking the time to send us your feedback, which I have shared with the entire team. Your comments form an integral part of our service evaluation process, and help us ascertain areas for immediate improvement as well as future...More

Hotel's Favourite
Reviewed 5 weeks ago

This is our second visit to Banyan Tree Macau. During the interval we have had the opportunity to try other hotels in Taipa but somehow they all lack the charisma when put alongside Banyan Tree. Even though we arrived a couple of hours before check-in...More

Thank DDD999
Reviewed 2 weeks ago via mobile

I was a breastfeeding mother who traveled without my baby. The service about breast milk storage is very efficient. Simply call the room service! The staffs were very friendly. The whole process was very smooth and made me feel confident to store the breast milk...More

Thank Fanky C
Response from Vella R, General Manager at Banyan Tree MacauResponded 1 week ago

Dear Valuable Guest, Thank you for taking the time to send us your feedback, which I have shared with the entire team. Your comments form an integral part of our service evaluation process, and help us ascertain areas for immediate improvement as well as future...More

Reviewed 2 weeks ago

Its worth to spend our hoilday to stay at the hotel even didnt go out. The room is excellent and the beach for the children is excellent. All the staffs are friendly and helpful, looking for the next time to stay againMore

Review collected in partnership with this hotel
Thank lokyan927
Response from Vella R, General Manager at Banyan Tree MacauResponded 1 week ago

Dear Valuable Guest, Thank you for taking the time to send us your feedback, which I have shared with the entire team. Your comments form an integral part of our service evaluation process, and help us ascertain areas for immediate improvement as well as future...More

Reviewed 2 weeks ago via mobile

Liking the Galaxy Complex in Macao and having veen in Okura and Ritz Carton we had a look at Banyantree. The Hotel is grandand well done as most of the prime hotels in Macao. Staff is friendly and helpful. The problem for mewas when you...More

Thank Luxury6
Response from Vella R, General Manager at Banyan Tree MacauResponded 1 week ago

Dear Valuable Guest, Thank you for taking the time to send us your feedback, which I have shared with the entire team. Your comments form an integral part of our service evaluation process, and help us ascertain areas for immediate improvement as well as future...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Room Service
Airport Transportation
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Casino and Gambling
Heated pool
Indoor pool
Adult pool
Outdoor pool
Details
Price range
US$326 - US$877 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Macau
#4 Casino Hotel in Macau
#6 Romantic Hotel in Macau
#6 Spa Hotel in Macau
#7 Luxury Hotel in Macau
#8 Business Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$326 - US$877 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Macau
#4 Casino Hotel in Macau
#6 Romantic Hotel in Macau
#6 Spa Hotel in Macau
#7 Luxury Hotel in Macau
#8 Business Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1060)
Room & Suite (938)
Pool & Beach (107)
Dining (57)
Amenities (103)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
John M
10 November 2017|
AnswerShow all 7 answers
Response from Derek C | Property representative |
Hi John I recommend taking the Cotai ferry to Taipa. Since it is closer to get to the Banyan Tree Macau. After you exit the ferry terminal it is a short walk to the area where the Galaxy shuttle busses are parked and it... More
1
Vote
riteshbangar
28 June 2017|
AnswerShow all 6 answers
Response from Joash L | Reviewed this property |
The resort view suite overlooks the wave pool and the resort, so it has a better view from the room. The other one has views of the city. I have been in both and would definitely recommend the resort view, it is worth the... More
0
Votes
Room Tips
"cotai pool view"
Read review
"Don't be afraid to get room recommendation from their staff as they are extremely friendly!"
Read review
"Good Service"
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"Don't bother with room service or food at the pools in general"
Read review
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