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Mandarin Oriental Macau

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Mandarin Oriental Macau
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660 Reviews from our TripAdvisor Community

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Showing 402: English reviews
Hong Kong, China
Reviewed 27 January 2017 via mobile

Mandarin Oriental Macau located next to MGM and just behind Wynn. The location is bit far from the main shopping and sightseeing area. However because of this, make MO Macau being more quiet and relax. At least, you will not free so crowded compared to Venetian or galaxy. The room is spacious with a very big bathroom. Bathtub is available....

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Helpful?
2Thank king m
MOMAC10, General Manager at Mandarin Oriental Macau, responded to this review

Dear king m We are thrilled to receive your kind and generous compliments on the hotel's ambience, view and facilities. They will certainly encourage us to continue providing the best accommodation experience that we are proud of to all our guests. We look forward to welcoming you back to Mandarin Oriental, Macau soon. If we could be of any assistance,...

Reviewed 17 January 2017 via mobile

Everything was good, the room was very good with all we need. One of the thing we are not satisfied was... we arrived the hotel at 2pm and check-in, the receptionist said our room was not ready and asked us to wait for and hour. She also mentioned that if we don't want to wait we can pay and get...

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2Thank fionababyt
MOMAC10, General Manager at Mandarin Oriental Macau, responded to this review

Dear fionababyt Thank you for choosing to stay at Mandarin Oriental, Macau. We are glad to know that you enjoyed your stay, in particular, the spacious bathroom and comfortable bed. We have also noted your valuable comment in regard to the check-in experience. Please rest assured that it has been reviewed by the department concerned. We appreciate your great support...

Reviewed 12 January 2017 via mobile

I was staying in room 1707 , our room we have great view and overall staff are very friendly, special thanks to mr. Fendi / housekeeping for the hospitality and explaining everything about the hotel facilities and also about the city . And arranging our transportation for smooth departure upon check -out.

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2Thank Ali A
MOMAC10, General Manager at Mandarin Oriental Macau, responded to this review

Dear Ali A It was our great pleasure to have you as a guest. We are glad to know that you are pleased with our service. Your special mention on Fendi has been well shared with him, and he is very delighted and motivated to be recognized by you. Thank you for visiting us and we look forward to welcoming...

Switzerland
Reviewed 11 January 2017

this is third time we stayed at the MO Macau, and it was top class as always. Francis the concierge called around to localize an antique dealer I wanted to visit, organized a hotel limo back to the HK turbojet; the HR director gave an excellent tip for a Portuguese restaurant on Hac Sah beach....The rooms are spacious, and as...

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2Thank schmidtmg
MOMAC10, General Manager at Mandarin Oriental Macau, responded to this review

Dear schmidtmg We'd like to thank you for your great support for Mandarin Oriental, Macau. I am truly pleased to hear that you had a delightful time at Mandarin Oriental, Macau and our colleagues took good care of you. We look forward to welcome you back soon and extend top-class service to you as always. Yours Sincerely Jill Goh General...

Los Altos, California
Reviewed 5 January 2017

If you are looking for understated luxury close to all the main sites in Macau, away from the bustle of the big casinos, look no further than the Mandarin Oriental. The staff here anticipate your every whim, rooms are spacious and have great views of the Bay, pool and gym are well equipped, and the breakfast buffet is top notch....

Review collected in partnership with this hotel
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1Thank armins89
MOMAC10, General Manager at Mandarin Oriental Macau, responded to this review

Dear armins89 We are truly grateful for your generous recommendation. It's rewarding to know how much you enjoyed your stay with us in every aspect. My team and I are indeed encouraged, and we will continue to provide the most delightful experience for our guests. We sincerely look forward to welcoming you back soon. Yours sincerely Jill Goh General Manager

Perth, Australia
Reviewed 5 January 2017

Everything was perfect, from the staff to the hotel room. Facilities were great and we loved there was no casino here. Oh and the hotel smelt amazing!!! We really enjoyed our stay and looking forwards to re-visiting it again!

Review collected in partnership with this hotel
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1Thank jf20172017
MOMAC10, General Manager at Mandarin Oriental Macau, responded to this review

Dear jf20172017 Thank you for your kind feedback and generous endorsement following your stay at Mandarin Oriental, Macau. We are very pleased to learn that you had a perfect time with us. We can't wait to welcome you on your next visit to Macau. Yours sincerely Jill Goh General Manager

Singapore
Reviewed 4 January 2017

We would like to extend our most sincere appreciation for the excellent services that was provided to us from the moment we decided to stay with Mandarin Oriental Macau. Prior to our arrival, we had exchanged several correspondence regarding our Ferry travels to Macau and also sent our request for babysitting services. All our needs were met and exceeded our...

Review collected in partnership with this hotel
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1Thank Hanoi5806
MOMAC10, General Manager at Mandarin Oriental Macau, responded to this review

Dear Hanoi5806 Thank you for sharing regarding your wonderful family trip to Mandarin Oriental, Macau. We are delighted to know every aspects of your stay from arrival to accommodation, spa and dining were up to your expectation. I would definitely share your fantastic words with my team, especially with Effendi and Christine, whom you have great encounter with during your...

Reviewed 1 January 2017

We've recently spent 2 nights here as a short break, and as you come to expect from a luxury hotel, the interior, room, swimming pool and other facilities were all excellent. However, what made our stay truly special was the incredible team of staff. It all started at check-in where a member of the team called Jessica proactively gave us...

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1Thank Rob W
MOMAC10, General Manager at Mandarin Oriental Macau, responded to this review

Dear Rob W Greetings from Mandarin Oriental, Macau. It was a pleasure to have you as our guests at Mandarin Oriental, Macau and thank you for sharing your valuable feedback. We are thrilled to receive your kind and generous compliments about the hotel, in particular about Jessica. This will definitely further motivate her and the team to continuously strive to...

Bangkok, Krung Thep, Thailand
Reviewed 28 December 2016

Mandarin Oriental is probably the best hotel operator brand when compared to others as they are all the same high standard throughout all cities that I have stayed in. The rates were excellent for Macau and the rooms were as usual - gorgeous. The breakfast though wasn't very good but what can you expect for standard scrambled eggs in asia...

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1Thank TJfromLA0099
MOMAC10, General Manager at Mandarin Oriental Macau, responded to this review

Dear TJfromLA0099 Thank you for your generous compliment on Mandarin Oriental as the best hotel brand. We are glad to learn that our rate and room are of high standard. We have also noted your valuable comment in regard to the breakfast. Please rest assured that it has been reviewed by department concerned. We appreciate your great support and look...

Melbourne, Australia
Reviewed 26 December 2016

MO is in the Macau island, which is away from all the new casinos in Taipa. This is great as you are pardoned from all the crazy gamblers and all-night neons. Services are great in MO. Staff are very friendly and attentive. Highly recommended if you want to have a nice holiday in Macau.

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1Thank raywang_Melbourne
MOMAC10, General Manager at Mandarin Oriental Macau, responded to this review

Dear raywang_Melbourne It's great to hear that you had a nice holiday in Macau with us. Your kind recommendation will surely assist TripAdvisor reviewers to make the right choice when visiting Macau. Thank you for visiting us and we look forward to welcoming you back soon. Yours Sincerely Jill Goh General Manager

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Mandarin Oriental, Macau is ideally situated in the heart of Macau's business, entertainment and high-end retail districts, offering easy access to all major tourist sites and transport hubs. Both Macau International Airport and the Macau-China border are only 10 minutes by car, while the Hong Kong-Macau ferry terminal is just a short five-minute drive away. From here, Hong Kong's airport can be directly accessed by ferry in 45 minutes and Central Hong Kong in just one hour. ... more   less 

Additional Information about Mandarin Oriental Macau

Address: Avenida Dr Sun Yat Sen, Nape, Macau, China
Region: China > Macau
Price Range: €169 - €455 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental Macau 5*
Number of rooms: 213
Reservation Options:
TripAdvisor is proud to partner with Mandarin Oriental, Ctrip TA, Booking.com and Hotels.com so you can book your Mandarin Oriental Macau reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Business Hotel in Macau
#2 Romantic Hotel in Macau
#3 Luxury Hotel in Macau
#4 Family Hotel in Macau
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Questions & Answers

Here's what travellers have asked, with answers from Mandarin Oriental Macau staff and other travellers.
6 questions
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Questions? Get answers from Mandarin Oriental Macau staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lake View; Higher Floor”
 of 5 bubbles 49ankieh, 7 Mar 2017 | Read review
“Ocean facing for sure, go and use the gym!”
 of 5 bubbles 484WilliamS, 29 Jan 2017 | Read review
“if you travel with family and want connecting rooms, ask for rooms 1110 and 1111.”
 of 5 bubbles schmidtmg, 11 Jan 2017 | Read review
“The Bay View room is comfortable and offers a great view”
 of 5 bubbles robw317, 1 Jan 2017 | Read review
“water front”
 of 5 bubbles , 8 Dec 2016 | Read review
5 of 5