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Mandarin Oriental Macau

866 reviews
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Traveller (753)
Room & Suite (505)
Dining (140)
Overview
  • Excellent79%
  • Very good16%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
Paid Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
Offers from Mandarin Oriental Macau
Special Offer: Complimentary 3rd Night
Contact Info
Name/address in local language
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (866)Write a Review
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Show reviews that mention
All reviewsvida rica restaurantdeluxe lake view roomferry terminalmgm casinocake shoproom checkcorner roominfinity pooldim summain restaurantan excellent hotelshopping mallstar servicehotel experiencelobby loungeexcellent stayimpeccable service
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11 - 15 of 531 reviews
Reviewed 2 weeks ago

MO is always my first choice of my travel, either for business or leisure. High lights of this stay: Newly opened lobby restaurant definitely worth a try, the lovely ladies provided us wonderful dining experience. Need improvements: we had requested an extra bed during our...More

Review collected in partnership with this hotel
Thank Chelseandsteven
Response from Mandarin Orient... M, General Manager at Mandarin Oriental MacauResponded 1 week ago

Dear Chelseandsteven Thank you for taking time to share your comments with us on TripAdvisor. We are delighted to learn that you have always been a great supporter towards Mandarin Oriental and that we have always created a great impression for you since childhood. We...More

Reviewed 2 weeks ago via mobile

The hotel is nice, not as glossy as other mandarin orientals, the facade is in working progress. The rooms are not very nice as overall appereance. No view for the deluxe bay view room, actually it is a bad view, a parking lot of buses...More

Thank Buchares2000
Response from Mandarin Orient... M, General Manager at Mandarin Oriental MacauResponded 2 weeks ago

Dear Buchares2000 Thank you for choosing Mandarin Oriental, Macau and sharing your feedback with us. We have taken note on your comments regarding the room condition and services. We are pleased to advise you that we will be embarking on a guest room refurbishment program...More

Reviewed 2 weeks ago

Mandarin Oriental they dont have a Casino in it and they dedicated the building for Hotel which I found it so relaxed (no crowd). Although there is a corridor that connect it to MGM casino, you need to walk pass some shops to reach the...More

Thank Reza D
Response from Mandarin Orient... M, General Manager at Mandarin Oriental MacauResponded 2 weeks ago

Dear Reza D Thank you for choosing Mandarin Oriental, Macau and sharing your feedback with us. As the only non-casino 5-star hotel in Macau, we aim to provide our guests quiet and relaxed surroundings. We are grateful to know that you enjoyed our room and...More

Reviewed 2 weeks ago via mobile

The moment I stepped and arrived in Macao via ferry, there is already a concierge waiting for me for pickup from the Taipa terminal to hotel. As I wasn’t prepared for the weather ie cool weather the concierge even offered his coat for me. The...More

Thank Clemour33
Response from Mandarin Orient... M, General Manager at Mandarin Oriental MacauResponded 2 weeks ago

Dear Clemour33 Thank you for staying with us at Mandarin Oriental, Macau. It is indeed heartwarming to hear that our colleagues took great care of you during the chilly weather of Macau and left you with such positive impression of us. We hope to welcome...More

Reviewed 3 weeks ago

Macau isn't attractive to me unless you start scratching the surface. However, whatever the purpose of your visit is, the Mandarin Oriental offers a place to forget about everything outside its walls. Facilities are great but in the end a luxury hotel is only as...More

Thank Jarnier T
Response from Mandarin Orient... M, General Manager at Mandarin Oriental MacauResponded 2 weeks ago

Dear Jarnier T Thank you for sharing with us your wonderful experience at Mandarin Oriental, Macau. We are glad you enjoyed your stay with us and you have very rightly highlighted our special “bar stories” which continue to be well received by our guests and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free Parking
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$181 - US$777 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Macau
#2 Romantic Hotel in Macau
#2 Luxury Hotel in Macau
#4 Family Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$181 - US$777 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Macau
#2 Romantic Hotel in Macau
#2 Luxury Hotel in Macau
#4 Family Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (753)
Room & Suite (505)
Dining (140)
Pool & Beach (35)
Amenities (47)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Roshini V
13 July 2017|
AnswerShow all 4 answers
Response from Afonsinho | Reviewed this property |
No they haven't. But the location of the nearest Casino (MGM) is connected to the shopping area which is also connected to the hotel, so you can walk there in 5 mins.
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Votes
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123
Room Tips
"We prefer the suites, but all the rooms are lovely."
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"Every room is of a very high standard."
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"Try to get a room with a view of the inland lake rather than the causeway to avoid seeing the recycling lot."
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"Good view to face the lake."
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