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Mandarin Oriental Macau

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Traveller (841)
Room & Suite (513)
Dining (146)
Overview
Hotel website
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Avenida Dr Sun Yat Sen, Nape, Macau China See on map
Name/address in local language
AMENITIES
Paid Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
Additional information
Visit Hotel Website
Offers from Mandarin Oriental Macau
Special Offer: Sail and Stay
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Rooms
7 Oct8 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (994)
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621 results
Traveller rating
497
94
22
6
2
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Time of year
LanguageEnglish
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497
94
22
6
2
Show reviews that mention
All reviewsvida ricapremier viewferry terminaldeluxe lake view roommgm casinocake shoproom checkcorner roomdim sumstar serviceshopping mallan excellent hotelhotel experienceluxury hotellobby loungeexcellent staymemorable stay
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1 - 5 of 621 reviews
Reviewed 3 days ago

Elegant hotel with impeccable service. Pool and ferry service were great additions to this. Staff were extremely kind and friendly. The food is great at both the restaurant and the lobby. The hotel is also located in a very convenient spot.

Review collected in partnership with this hotel
Thank Kemilyho
Hotel's Favourite
Reviewed 1 August 2018 via mobile

I visited just for one night & booked Mandarin as it’s the only 5 star without a casino. A great choice. It’s a beautiful hotel and while definitely in the luxury category, it wasn’t ostentatious or overly done as many I’ve experienced in Asia are...More

Thank Chica B
Response from Mandarin Orient... M, General Manager at Mandarin Oriental MacauResponded 2 August 2018

Dear Chica B Greetings from Mandarin Oriental, Macau and thank you for taking time to share your comments with us on TripAdvisor. Please accept our sincere apologies for the less than satisfactory experience in some aspects of your stay. We have taken note on the...More

Reviewed 4 days ago

The lady staff at the reception was friendly and helpful! Our room was spotless clean and comfortable! Shine Wu from the buffet restaurant was amazing as well. He looked after us the moment we went to the restaurant until we left. The rest of the...More

1  Thank KLCLCC
Response from Mandarin Orient... M, General Manager at Mandarin Oriental MacauResponded 3 days ago

Dear KLCLCC Thank you for sharing with us your wonderful experience at Mandarin Oriental, Macau. We are thrilled to learn that you enjoyed your stay with us and loved dining at Vida Rica Restaurant. We are encouraged by your compliments and in fact, Shine Wu...More

Reviewed 5 days ago

This time just after the return of Macao, the first time the typhoon (Mangosteen) closed the history of the casino, it was very difficult to see the hotel door sealed, and the safety of the guests was ensured. Although the expected fireworks competition was not...More

Review collected in partnership with this hotel
Thank FlonaTseng
Response from Mandarin Orient... M, General Manager at Mandarin Oriental MacauResponded 4 days ago

Dear FlonaTseng Thank you for staying with us at Mandarin Oriental, Macau. It is wonderful to read of your positive feedback and to know that our colleagues made you feel secured when Typhoon Mangkhut passed by Macau on Sunday afternoon. Indeed, it is our priority...More

Reviewed 6 days ago

Excellent service , Beautiful room, love it! Will definitely book this hotel again for my next visit. Very close to amenities . Very warm and helpful staff. Amazing view overlooking the lake. love the turn-down service too

Review collected in partnership with this hotel
Thank jennylim2018
Response from Mandarin Orient... M, General Manager at Mandarin Oriental MacauResponded 6 days ago

Dear jennylim2018 Thank you for sharing your wonderful experience at Mandarin Oriental, Macau. We are absolutely delighted to note that you enjoyed your stay with us and we hope to see you again for many more future visits. Yours sincerely Jill Goh General Manager

View more reviews
About
Description
Mandarin Oriental, Macau is ideally situated in the heart of Macau's business, entertainment and high-end retail districts, offering easy access to all major tourist sites and transport hubs. Both Macau ...More International Airport and the Macau-China border are only 10 minutes by car, while the Hong Kong-Macau ferry terminal is just a short five-minute drive away. From here, Hong Kong's airport can be directly accessed by ferry in 45 minutes and Central Hong Kong in just one hour. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free Parking
Spa
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Sauna
Wheelchair Access
Beachfront
Bar/Lounge
Breakfast included
Free High Speed Internet (WiFi)
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Business
,
Romantic
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
Business
,
Romantic
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
213
Price range
US$185 - US$769 (Based on Average Rates for a Standard Room)
Location
China > Macau
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
Business
,
Romantic
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
213
Price range
US$185 - US$769 (Based on Average Rates for a Standard Room)
Location
China > Macau
Photos
Traveller (841)
Room & Suite (513)
Dining (146)
Pool & Beach (37)
Amenities (47)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Nearby
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Nearby RestaurantsSee all 936 restaurants in Macau
Vida Rica at Mandarin Oriental, Macau
512 reviews
.03 km away
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Antica Trattoria
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Wing Lei
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Nearby AttractionsSee all 312 attractions in Macau
Our Lady of Penha
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.80 km away
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.20 km away
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Leal Senado (Municipal Council)
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Questions & Answers
Ask a question
Roshini V
13 July 2017|
AnswerShow all 4 answers
Response from Afonsinho | Reviewed this property |
No they haven't. But the location of the nearest Casino (MGM) is connected to the shopping area which is also connected to the hotel, so you can walk there in 5 mins.
0
Votes
Room Tips
"better leave some chocolate on bed when folding bed for customers during at night."
Read review
"Breakfast is a must! Seaview is highly recommend Ask for a transportation from ferry terminal before your..."
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"I'd prefer a bit a room on upper levels with a great view at night"
Read review
"Suggest the Hotel upgrade the wooden louvres in the bathroom to auto screen blinds type for full shielding..."
Read review
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