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Grand Hyatt Macau

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Traveller (1041)
Room & Suite (628)
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Overview
  • Excellent71%
  • Very good22%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
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Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from Grand Hyatt Macau
Special Offer: Save Over 30% | 七折超值专案
Hotel deals
Offers from Grand Hyatt Macau
Special Offer: Save Over 30% | 七折超值专案
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Reviews (1,170)
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729 results
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496
165
49
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9
Show reviews that mention
All reviewsclub towerhouse of dancing waternespresso machinechinese teapeking duckother hotelsthe hard rock hotelliving roomking suitefountain viewrain showerdinner buffetexcellent staywater showexcellent hotelnon smokingfree shuttle buses
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1 - 5 of 729 reviews
Reviewed 5 days ago

Grand Hyatt Hotel Macau is one of the best hotel to stay, The room and design luxurious, many great restaurant and store. They have a Attraction Show also . Access to go very easy and in the strategic location.

Thank Agustan889
Hotel's Favourite
Reviewed 16 October 2017 via mobile

I stayed on 14-15 Oct to watch the dancing water (which by the way is an amazing show). Unfortunately typhoon CAT 8 hit. I must say the hotel managed the disaster extremely well. I have to mention the service by concierge staffs were beyond excellent....More

Thank ElsonKho
Response from Grand Hyatt M, Executive Assistant Manager, Sales & Marketing at Grand Hyatt MacauResponded 18 October 2017

Dear ElsonKho Thank you very much for sharing your stay experience at Grand Hyatt Macau! It is great to learn that Carmen, Edith and Richard were helpful as always; and you enjoyed our band performance at the lobby lounge. Thank you once again and we...More

Reviewed 6 days ago via mobile

Stopped here for 1 night, hotel was really nice, the room was spacious with large widows which made for great views of Macau and a very relaxing stay. The whole city of dreams area was rather impressive. We did have an issue with regards to...More

Thank eddie L
Response from Grand Hyatt M, Front Office Manager at Grand Hyatt MacauResponded 4 days ago

Dear eddie L, Thank you very much for taking the time to pass on your comments with us. We are delighted to learn that you are satisfied with the services and facilities in our hotel especially highlighting the hospitality extended to you by Randy and...More

Reviewed 1 week ago via mobile

I made the right choice again! The lobby design was very welcoming. The check-in and check-out process were very efficebt. The concierge was very helpful and nice, and great restaurant recommendations from them. My room was very big and with a great city view. Will...More

Thank kaybeancolour
Response from Grand Hyatt M, Front Office Manager at Grand Hyatt MacauResponded 4 days ago

Dear kaybeancolour, Thank you very much for taking the time to pass on your comments with us. We are delighted to learn that you are satisfied with the services and facilities in our hotel especially our Concierge team. Thank you for staying with us and...More

Reviewed 2 weeks ago

This is the fourth time we visit Grand Hyatt Macau. Their guest experience team gives the utmost care to the customer. All customer's habits will be saved in their database and they will help to arrange everything you want. Highly recommend Mezza 9 (seafood buffet)...More

Review collected in partnership with Hyatt Hotels
Thank Margaret H
Response from Grand Hyatt M, Director of Rooms at Grand Hyatt MacauResponded 1 week ago

Dear Margaret H, Thank you very much for taking the time to pass on your comments with us. We are delighted to learn that you are satisfied with the services and facilities in our hotel. Thank you for your continuous support to our hotel and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Free Parking
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Tennis Court
Details
Price range
US$162 - US$396 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Macau
#6 Business Hotel in Macau
#7 Spa Hotel in Macau
#8 Romantic Hotel in Macau
#8 Luxury Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$162 - US$396 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Macau
#6 Business Hotel in Macau
#7 Spa Hotel in Macau
#8 Romantic Hotel in Macau
#8 Luxury Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (1041)
Room & Suite (628)
Dining (137)
Pool & Beach (34)
Amenities (61)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
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yeoc468
21 May 2018|
AnswerShow all 2 answers
Response from lmpang | Reviewed this property |
The Club Lounge is for Club Room guests only.
1
Vote
footloosetomcat
17 July 2015|
AnswerShow all 3 answers
Response from Bertha Y | Reviewed this property |
I prefer to book online eg. Bookingcom or Agoda.
1
Vote
Room Tips
"Closest to The House of Dancing Water Show"
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"Get a fountain view room."
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"Rooms in Grand Club Tower can access to the Club Lounge directly"
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"Make sure you get a room with a bathtub!"
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