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Crown Towers at City of Dreams

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122 Reviews from our TripAdvisor Community

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There are newer reviews for Crown Towers at City of Dreams
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Showing 85: English reviews
Hong Kong, China
Reviewed 6 July 2014

Staff are all nice and polite. Location, facility, swimming pool are great. However we requested for 4 non-smoking rooms at the same floor and finally came out for 4 different floors with 2 smoking rooms. The 4 rooms has been provided at different time even the last room have been given at 5pm. Hotel told us that another customer extended...

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Helpful?
Thank KCP0811
CrownTowersMacau, Front Services Manager at Crown Towers at City of Dreams, responded to this review

Dear Sir, Thank you for taking the time to share with us your comments on your recent stay in Macau. Please accept our sincere apologies for the room assignment of your party of four rooms. We will look into this issue and take the appropriate attentions to avoid any re-occurrence. We hope that this lapse in our usual standards of...

Singapore
Reviewed 24 June 2014

We booked this hotel as a package with the House of Dancing Water performance and it was the best part of our one-week trip! Check-in was fast and efficient, Vincent from the concierge took effort to send us up to our room and explained the amenities patiently to us. As it was my birthday, Macy and her team too effort...

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Helpful?
1Thank Pei Yun T
CrownTowersMacau, Front Services Manager at Crown Towers at City of Dreams, responded to this review

Dear Ms. Pei Yun T, Thank you for taking the time to share your experience on your recent stay at the Crown Towers Macau. We are pleased to read that you have enjoyed the House of Dancing Water show, the unique Crown Towers atmosphere, your room and the birthday cake, especially prepared for you. It is always a pleasure to...

Delhi
Reviewed 17 June 2014 via mobile

If you want to play poker . this is probably be good bet . the others being the starworld casino and the Wynn. But on the cotai strip this is the only one. Great shuttle connectivity is a plus too. Free drinks on the casino floor ( not in the pokerstars arena) unlike most other casinos like the Venetian and...

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Helpful?
Thank Aman O
CrownTowersMacau, Front Services Manager at Crown Towers at City of Dreams, responded to this review

Dear Mr. Aman O, Thank you for taking the time to give us your feedback on your recent visit to City of Dreams Macau. We are delighted to read that you enjoyed playing poker at the only poker room in Macau, the PokerStars Live Macau. We greatly appreciate your positive comments on our shuttle services and the amenities which we...

Reviewed 11 June 2014

The service at this hotel was fantastic in fact the best I have ever had staying in any hotel worldwide. A delicious cake was provided in our room for my birthday and was really enjoyed. The only setback of our stay was that although we had booked a non smoking room ours stank of smoke and even though an air...

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Helpful?
Thank Jim Y
CrownTowersMacau, Front Services Manager at Crown Towers at City of Dreams, responded to this review

Dear Mr. Jim Y, Thank you for taking the time to give us your comments on your recent stay at the Crown Towers Macau. We are glad to read that you were very happy with our services and did enjoy our small gesture of birthday cake on this special occasion. Our goal is to exceed every of our customer expectations;...

makati
Reviewed 27 May 2014

We have put into our minds how mermaids look like from the stories learned in school and movies. But it was more realistic and entertaining when we watched them dance and perform in the magical world that's why we made sure we have to see it before leaving The City of Dreams in Macau. The hotel is also called CoD...

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Helpful?
Thank crossparker29
CrownTowersMacau, Front Services Manager at Crown Towers at City of Dreams, responded to this review

Dear Crossparker29, Thank you for taking the time to share your recent experience at City of Dreams Macau. It is always a pleasure to receive positive comments and we are very happy that you have enjoyed the atmosphere and appreciated the mermaids performance. Thank you again for sharing your experience, and we look forward to welcoming you again in the...

Guangzhou, China
Reviewed 27 May 2014

I had booked 2 rooms as I had my family and extended family on a trip to Macau , we landed and it was pouring cats and dogs .We were allotted the rooms but unfortunately the water was seeping thru the glass like a running tap.The staff was very apologitic and promised a quick change ,the second room was a...

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Helpful?
Thank Lenoj
CrownTowersMacau, Front Services Manager at Crown Towers at City of Dreams, responded to this review

Dear Lenoj, Thank you for taking the time to give us your feedback on your recent stay at Crown Towers Macau. It is always a pleasure to receive positive comments and we are happy that you and your family appreciated the hotel, the view and the show. Our sincere apologies for the issue that happened in your room upon your...

Hong Kong, China
Reviewed 8 May 2014

Was amazed at the level of service from the moment we arrived to when we left. Was visiting to celebrate my partner's birthday. Cake on arrival was a lovely touch with his name written in chocolate on the top. Whilst checking in the attentive concierge attempted to maintain discretion when detailing the package I had bought, but did let slip...

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Helpful?
Thank Harry A
CrownTowersMacau, Front Services Manager at Crown Towers at City of Dreams, responded to this review

Dear Harry A, Thank you for taking the time to give us your comments on your recent stay at the Crown Towers Macau. It is always a pleasure to receive such positive feedback and we are very happy that you and your partner appreciated the hotel facilities, the Spa but most importantly, the helpfulness and attentiveness of the staff throughout...

Melbourne, Victoria, Australia
Reviewed 5 May 2014

While we did not actually stay at Crown Towers we did eat at one of the restaurants in the complex and that experience turned us right off! We booked for three nights at the Sheraton Hotel and had decided to look around and decide where to stay for our remaining days and Crown was the first place we went to....

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Helpful?
1Thank Rachel J
CrownTowersMacau, Front Services Manager at Crown Towers at City of Dreams, responded to this review

Dear Rachel J, Thank you for taking the time to share with us your unfortunate experience. Please accept our sincere apologies for the unpleasant dining experience in one of the restaurants in City of Dreams. We will look into this situation and take the appropriate attentions to avoid any re-occurrence. We hope that this lapse in our usual standards of...

KL, Malaysia
Reviewed 1 May 2014

This is by far, the best 5-star hotel I have ever stayed! The staff are very friendly, attentive and helpful despite their halting English. My mom and I were also surprised that, after we returned from the House of Dancing Water show, there was a complimentary, delicious chocolate-like dessert being placed on our table with a note! That was very...

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Helpful?
Thank dileen
CrownTowersMacau, Frotn Services Manager at Crown Towers at City of Dreams, responded to this review

Dear Dileen, Thank you for taking the time to share your experience of your recent visit at the Crown Towers Macau. We are pleased to read that you have enjoyed your stay and the special turndown amenities we prepared for you. Your generous comments on the friendliness and helpfulness of the staff will be shared with the whole team. It...

Hong Kong
Reviewed 22 April 2014

four of us stayed at this wonderful hotel. it was an amazing stay. they looked my grandma (90years old) very well, they provided a chair in the shower for her before I even needed to ask. they even prepared a birthday cake for her, as me and my cousin spent that weekend for her birthday. it was a very wonderful...

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Helpful?
1Thank gumchiu
CrownTowersMacau, Front Services Manager at Crown Towers at City of Dreams, responded to this review

Dear Gumchiu, Thank you for taking the time to give us your feedback on your recent stay at the Crown Towers Macau. It is always a pleasure to receive positive comments and we are very happy that you and your grandma enjoyed your stay and appreciated the small attentions prepared for her. Your comments will be shared with the team...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Free Parking
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Discover unrivalled service, luxury and opulenceOne of the most prestigious luxury hotels in Macau, Crown Towers features 33 luxurious villas out of a total of 290 guest rooms, offering an exclusive experience for those seeking refinement in every aspect of their stay. Standing at the gateway to Cotai, Crown Towers provides stylish accommodation and plays home to The Art of the City collection which highlights Asia’s vibrant contemporary arts scene. ... more   less 

Additional Information about Crown Towers at City of Dreams

Address: Estrada do Istmo, Macau, China
Region: China > Macau
Price Range: €245 - €705 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crown Towers at City of Dreams 5*
Number of rooms: 290
Reservation Options:
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Also Known As:
Crown Towers At City Of Dreams Hotel Macau
Hotel Style:
#18 Romantic Hotel in Macau
#31 Luxury Hotel in Macau
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Questions & Answers

Here's what travellers have asked, with answers from Crown Towers at City of Dreams staff and other travellers.
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Dongguan, China

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Questions? Get answers from Crown Towers at City of Dreams staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try the Ayurvedic treatment. The only Spa in Macau offering it”
 of 5 bubbles popconnie, 28 Nov 2016 | Read review
“Better views for those facing the newly opened Parisian hotel.”
 of 5 bubbles OrlandoC900, 6 Oct 2016 | Read review
“Corner suites are lovely and spacious”
 of 5 bubbles AnikaLaubscher, 14 Jul 2016 | Read review
“Depends on whether you wish to be dazzled by lights or whether you want water views. One can always make requests for either.”
 of 5 bubbles GraceS855, 5 May 2016 | Read review
“Go for high floor , Beds are very comfortable, service is great.”
 of 5 bubbles wizardj007, 12 Dec 2015 | Read review
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