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Crown Towers at City of Dreams

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126 Reviews from our TripAdvisor Community

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Showing 87: English reviews
London, United Kingdom
Reviewed 17 March 2016

Comfortable hotel, huge beds, 5 stars all the way. Jacuzzi is very huge too. Clean and spacious room. Not sure about the price, rooms were all covered. Has all the general amenities. Convenient to go to the casino. If you have any special requests, by all means contact their receptionist and they are very helpful. They also provide magazines in...

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Helpful?
Thank Yvonne Y
CrownTowersMacau, Front Services Manager at Crown Towers at City of Dreams, responded to this review

Dear Ms. Yvonne Y, Thank you for taking the time to give us your comments on your recent visit to the Crown Towers Macau. Our goal is to exceed every one of our customer’s expectations and we are striving to create a home away from home for our discerning guest like yourself. Our team is thrilled to learn that they...

Reviewed 12 February 2016 via mobile

We got an early bird deal for two deluxe king rooms with 15% off through Agoda. Upon arrival we were informed that there were no non-smoking rooms available, as they had not received this specification from our Agoda booking. As none of our party were smokers, we weren't happy with this and, after pressing, the hotel staff were eventually able...

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Helpful?
Thank Hayley F
CrownTowersMacau, Front Services Manager at Crown Towers at City of Dreams, responded to this review

Dear Ms. Hayley F, Thank you for sharing your stay experience , we are glad to learn that your overall visit at Crown Towers was satisfactory despite the room allocation delay upon your arrival. Our team is always striving for continuous improvement through the valued comments from our guest like you, rest assured that we will work further with the...

Reviewed 9 January 2016 via mobile

Great treatments with a variety offered- mani, pedi, upper body massages, haircut and styling. I had a scalp massage and haircut by Sky. He's great, super precise and detailed! The environment is a lovely large private room that can fit over 15 girls comfortably! Highly recommend it.

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Helpful?
1Thank Senyum
CrownTowersMacau, Senior Spa Manager at Crown Towers at City of Dreams, responded to this review

Dear Senyum, We are pleased to learn that you had a wonderful bachelorette party with us. I am delighted to learn my tailor-made programs/treatments had satisfactory met all your discerning expectations on that special and memorable occasion. Apart from various expanded Salon services, we also offer personalized Spa treatments using Espa products from UK. Facilities-wise, we have 8 treatment rooms...

Hong Kong, China
Reviewed 12 December 2015

Great Hotel , very plush , 5 star luxury, great fantastic comfortable beds, very nice decor throughout the Hotel and Christmas Trees look great at this time of year. Breakfast on the 25th Floor was quite and comfortable , service was exceptional standard indeed. Overall this hotel scores very high in my opinion. The Spa area is also very good....

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Helpful?
Thank wizardj007
CrownTowersMacau, Front Services Manager at Crown Towers at City of Dreams, responded to this review

Dear Mr. Wizardj007, We are truly honored to receive your positive feedback and we are delighted to read that you had a memorable experience this weekend with us at Crown Towers Macau. Thank you for your generous compliments on our amenities, hotel ambience and facilities. Your comments serve as our motivation to continue to strive our utmost in delivering our...

Melbourne, Australia
Reviewed 11 December 2015

A luxurious place to stay. I love Crown Towers in Melbourne but this was even better. The staff were extremely helpful and went to great lengths to ensure we enjoyed our stay. Shuttle bus from the ferry terminal drops you right at the door. Only down side, not quite as convenient on the return trip.

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Helpful?
2Thank Margaret D
CrownTowersMacau, Front Services Manager at Crown Towers at City of Dreams, responded to this review

Dear Ms. Margaret D, Thank you very much for taking time to share your review following your recent stay at Crown Towers Macau. We appreciate your continuous support to Crown Towers, not only in Melbourne but also our overseas property in Macau. Crown Towers aims to provide luxury and personalized service to all our guests and we are most delighted...

Indonesia
Reviewed 17 November 2015

We stayed for 2 night in nov 2015. Arrived hotel from airport after Taking ferry to Taipa. Try to check in around 6pm and waited for 15 minutes for the room to get ready. I guess they provide very late check out. The casinos were a bit quiet that time and there were lots of private vip room as li...

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Helpful?
Thank Y-Komar
CrownTowersMacau, Front Services Manager at Crown Towers at City of Dreams, responded to this review

Dear Ms. Y-Komar, Thank you for taking the time to give us your comments on your recent visit to the Crown Towers Macau. First of all, please allow me to apologize for the inconvenience you experienced upon check in. Letting our guest to wait for check in in the evening is definitely not our usual standard, appreciate if you could...

Hong Kong, China
Reviewed 29 September 2015

We have been Macau many times but this is the first time we stayed at Crown Hotel and impressed. The lobby was not crowded, the room very clean and big enough as well as well equipped. Love the spa area! All the staffs were friendly & helpful, especially the staff at reception were courteous and attentive.

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Helpful?
Thank Irene C
CrownTowersMacau, Front Services Manager at Crown Towers at City of Dreams, responded to this review

Dear Irene C, Thank you for sharing such a positive review of your recent visit to the Crown Towers Macau. We are truly delighted to read that your first stay with us was enjoyable, also our warm hospitality and hardware have impressed you. Our personalized, attentive and friendly service is indeed what we aim to provide to every valued guest...

Mumbai (Bombay), India
Reviewed 24 September 2015

City of Dreams is right opposite to the Venetian and a popular destination as it offers premium entertainment show House of Dancing Water. It is amongst the top luxury hotels offering different entertainment options.

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Helpful?
Thank Cool_Hitz
CrownTowersMacau, Front Services Manager at Crown Towers at City of Dreams, responded to this review

Dear Cool_Hitz Thank you for taking the time to give us your comments on your visit to the Crown Towers Macau in May. We are pleased to read that you were delighted with the comfort of our luxurious room and service, as well as our hotel location. For our entertainment options, we also offer a sensual cabaret show performs by...

HKG
Reviewed 3 May 2015 via mobile

It turn out the city of dreams having a new hotel construction next to the crown, the noise is loud, non-stop and so annoying. They don't even notify the guest when we arrive. What a Forbes 5 star standard!!!

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Helpful?
Thank sistermaj
CrownTowersMacau, Front Services Manager at Crown Towers at City of Dreams, responded to this review

Dear Sistermaj, Thank you very much for staying at Crown Towers! First off, please accept my profound apologies for the noise disturbance during your visit. We are currently upgrading our shopping arcade, as well as expecting a new hotel project in the premises; thus noise from the sites may travel to some of our guest rooms. I am terribly sorry...

Melbourne, Australia
Reviewed 29 March 2015

We loved our stay here. The staff were fantastic and very attentive. It was my husband's birthday and the staff surprised us with a delicious chocolate cake and candles. The room was outstanding, we couldn't have been happier. We would definitely recommend this hotel.

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Helpful?
1Thank Denise A
CrownTowersMacau, Front Services Manager at Crown Towers at City of Dreams, responded to this review

Dear Denise A, Thank you for choosing Crown Towers Macau to celebrate your husband’s birthday! We are delighted to read that you have enjoyed this special occasion with the amenities we prepared for you. Apart from the view and comfortable room, our goal is to create a memorable experience for our guests with the personalized and attentive service provided by...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
Discover unrivalled service, luxury and opulenceOne of the most prestigious luxury hotels in Macau, Crown Towers features 33 luxurious villas out of a total of 290 guest rooms, offering an exclusive experience for those seeking refinement in every aspect of their stay. Standing at the gateway to Cotai, Crown Towers provides stylish accommodation and plays home to The Art of the City collection which highlights Asia’s vibrant contemporary arts scene. ... more   less 

Additional Information about Crown Towers at City of Dreams

Address: Estrada do Istmo, Macau, China
Region: China > Macau
Price Range: €209 - €980 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crown Towers at City of Dreams 5*
Number of rooms: 290
Reservation Options:
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Also Known As:
Crown Towers At City Of Dreams Hotel Macau
Hotel Style:
#18 Romantic Hotel in Macau
#33 Luxury Hotel in Macau
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Questions & Answers

Here's what travellers have asked, with answers from Crown Towers at City of Dreams staff and other travellers.
1 question
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Dongguan, China

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“the view of the airport or of the Cotai strip is good,”
711traveller, 18 Apr 2017 | Read review
“the higher the better”
RedSLB, 22 Jan 2017 | Read review
“Try the Ayurvedic treatment. The only Spa in Macau offering it”
popconnie, 28 Nov 2016 | Read review
“Better views for those facing the newly opened Parisian hotel.”
OrlandoC900, 6 Oct 2016 | Read review
“Corner suites are lovely and spacious”
AnikaLaubscher, 14 Jul 2016 | Read review
5 of 5